eBay.in Customer Care
eBay India Private Limited
Customer satisfaction rating: 50%
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COMPLAINTS

eBay.in Customer Care

eBay India Private Limited

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14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

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Customer satisfaction rating
50%
Complaints
4193
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1805
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eBay.in Complaints & Reviews

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Ebay.in — I'm not getting refund since past 60 days [Resolved]

 Anurang13 on Jul 11, 2018
Paisa pay id [protected]
Here is the whole timeline of my order
1Apr 2018 placed order date
6th April returned the item with courier spending 120rs
16th April return request accepted
17 April (i was asked to update details)updated on the same day with right name and address
21st April received DD with the wrong name and address even after updating well before the time.
21st april reshipped back by indiapost. (Spending 41Rs)
28th April ebay warehouse address could not be found by indiapost.
5th may DDwas reshipped from my side by DTDC...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — send me a different product [Resolved]

 M@nish on Jul 7, 2018
Hi

i am buy a Mobile From ebay from seller in_zama product id is[protected]
and they send me a Diffrent Product and when i am raise a Claim they are Reject My Claim Because Of My Given Images they are told me we have send 500gm weight Packet and i am recive 324Gm packet .
is this is my fault to i am buy a product from ebay this is so disgusting.
i am very Disturb from this matter....
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Ebay.in — refunded amount not given in my account [Resolved]

 Parvez Saiyed on Jul 6, 2018
I purchased a phone from ebay on 4th june n made d payment via debit card. Next day i cancelled d transaction. Has been almost 30daysn ebay says dat they have refunded my money back on 9th june but i dint receive d money back, since i hav been urging my bank and ebay customer care but none gav me my money back.. Ebay provided me wid a ARN number which is of no use to my sbi bank.
ARN is[protected]..

Plz refund my money.. Please...
Complaint comments  Read comments Complaint category Mobile Handsets

eBay — scam of ebay (received empty package) [Resolved]

 kath94 on Jul 5, 2018
Claim ID: 3596802
PaisaPay ID: [protected]
Item number: [protected]
Seller ID: deecom9
Date claim opened: [protected]
Amount:1799
Courier Name BLUE DART
AWB Number [protected]
RECEIVED PRODUCT ON 9-6-18 AT 2 PM (NOT HOME DELIVERY)
GOT DELIVERY IN BUS STATION .
After receiving product came to home at 2.15(on 9-6-18)
opened the package saw box is empty and called ebay customer care within 5 minutes
They said in our system it is showing as (product is in transit stage)
so cannot create claim in this movement(they...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — micromax q417 battery [Resolved]

 Vyomesh Mehta on Jul 5, 2018
I ordered subjected product. Received but diffect piece. After 70% charging battery automatically goes to zero. This product u der warranty but no reply. How can i believe ebay service. Company address: ankita ajmera, flat no. 1202, tower, 12, sunworld, vanalika, sector 107, noida - 201301up, ph no. [protected], kindly do the needful. Please contact me [protected]...
Complaint comments  Read comments Complaint category Other

Ebay.in — regarding missing transaction [Resolved]

 protap28 on Jul 5, 2018
I ordered a back cover on 14 June 2018, The order no. - [protected] and the Trasaction id - C1806141244428859311971.
In my account shows that there is no order has been received by ebay.But my amount was dedcuted from my account.After that I called ebay customer care many time but they said that wait for working days for future response or you get the refunded amount.But till now I did not get any response from ebay. Today I called again and they said that contact to Phonepe customer.Now they just ignore my response.Now what should I do ? I want my amount refund....
Complaint comments  Read comments Complaint category Other

Ebay.in — one plus 5 mobile [Resolved]

 harin s k on Jul 3, 2018
I bought a one plus 5 refurbished 6 months manufacturer warranty mobile from ebay 23/03/2018.Now the mobile is complaint.i contacted the one plus service center they declined the warranty service reason is that" mobile is purchased from ebay.ebay purchased refurbished mobiles have no one plus(company) warranty.Many time contacted the ebay and the seller but the problem is not solved.I have the screen shot of ebay's, seller's and one plus emails replys .I want a warranty service in my mobile.please solve....
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — mobile purchased not in good working condition [Resolved]

 gillmac on Jun 29, 2018
Please refer to following comn:
Order confirmation: PaisaPay ID [protected]
Hi Lt Col Mahesh,
Thank you for shopping on eBay! Your order is now confirmed. Please note the PaisaPay ID [protected] as a reference for your records.

The handset received is not in good condition and the company when contacted assured solution through email comn several times as also info the seller that whose details are as under:
Name: Gajendra Patel
Email Id: patelsalesflip@gmail.com
Contact Number: [protected]
Thereafter the company is not attending to...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Ebay.in — payment not received [Resolved]

 Lakshmi Gandgam on Jun 29, 2018
I have a xiomi mi3 mobile its not working. i return this mobile .i have dd but wrong name. Claim ID : 3568125
PaisaPay ID : [protected] .my dd is incomplet name bank not acsepted .dd return to
Address: 14th Floor North Block Romell Tech Park, Western Express Hwy,

Goregaon East, Mumbai, Maharashtra 400063, India.june 29th return date.alredy 30 day over but my problem not solved.

plase return my dd is satya siva phani kumar gandham....
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — ebay.in is encouraging fraud sellers [Resolved]

 louis kurian on Jun 28, 2018
I'm sharing my experience of my last purchase on ebay.in.

I bought a product "Flexible Curved Tempered Glass Screen Guard For Motorola Moto G5S #[protected]" from ebay on 06-Jun-2018, with PaisaPay ID [protected].

After receiving the product, I pasted it on the mobile phone screen and found that the width of the tempered glass screen guard is less that it does not cover the entire screen as expected. It appears as screen guard for some other phone having lesser screen size.

Since I already pasted the tempered glass on the phone screen and returning such...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Ebay.in — mental harassment. auto cancelled item and then not approving my refund. 15 days and counting. [Resolved]

 Rohit Chauhsn on Jun 26, 2018
I placed an order on eBay on 9th June which was returned back to the seller on the very next day it was shipoed i.e on 11th June (PaisaPay ID [protected]). I was never told the reason why the return to origin was done.

I received a mail that within 3-4 working days I will get my refund back. Today is 27th june, that is 15 days after that email, and I haven't received my refund yet. Every time I call eBay I am asked to wait for 2 days, the seller never response to my calls or emails.

The last time I called eBay, they told me until the item reaches back to seller, the...
Complaint comments  Read comments [3]Complaint category Mobile Handsets

Ebay.in — not receiving back dd. [Resolved]

 Anurang13 on Jun 25, 2018
I brought battery for sony xperia z5 & z5 dual lis1593erpc 3.8v 2900 mah.
Paisapay id [protected].
1apr 2018 placed order
6th april returned the item with courier spending rs120
16th april return request accepted through demand draft (Dd)
17 april (I was asked to update details) updated on the same day
With right name and address.
21st april received dd with the wrong name and address even after updating well before the time.
21st april reshipped back with indiapost.
28th april ebay warehouse address could not be found by indiapost.
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — claim id: 3605642 [Resolved]

 Amitkamboj2018 on Jun 24, 2018
Dear concern,
Have purchased a watch from ebay under paisa pay id [protected], on 16th june 2018 and recieved the same on 21st june, the same was not as good quality as shown, i show a interest of return for the same on the very next day that is 22nd june 2018, and register a claim id of 3605642, but the same got rejected without any reason.
I need my money back although i was a big time user of the the ebay online site. The type of revert i got now, seems company is not interested in retaining customer an doing long term business...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — samsung s6 edge [Resolved]

 sri nikhila koneru on Jun 22, 2018
I have ordered a phone on ebay on 31st of may 2018, i have received it on 5th of june 2018 in the description they said its a new phone but when i received it there are some signatures of using that handset on the day i received it after some time phone wasn't opened it shows frp unlocked or something i contacted the seller they said please take it to the customer service center i did the same. When i took it to customer center i came to know that it's not a new phone and its screen was replaced and it's not an original screen. The next day i contacted ebay for return but the status of the order...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

eBay — scheme fraud [Resolved]

 rahul zatkiya on Jun 20, 2018
First they call us we are select for scheme

Buy 4000 rs item and you are eligible to win i phone, tv, fridge etc

We buy one item than after they say you have to transfer 12000 as gst and we refund in 10 min, we transfer too and than again they say transfer once again
We refuse they say we will not

Tehir contact number :[protected]
Ac no. [protected]
Ifsc : cbin0283338...
Complaint comments  Read comments [2]Complaint category Online Shopping

Ebay.in — item returned no refund [Resolved]

 scher on Jun 19, 2018
0865321 receipt no.

Pick up receipt n siva kumar.
Phone no; [protected]. Order no is[protected].
Order id 3119615.
The details of the item returned to ebay have not received any response.
I have the receipt of the returned product no:[protected].
I will keep on complaining here till i get my refund money rs 2666.
Why should this giant monster eat my money?...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Ebay.in — did not receive my product [Resolved]

 Gobi12345 on Jun 18, 2018
I bought a blackox tv40" from ebay, about 1 year ago, but i still did not receive my product.
I mail them many times and i also call them regarding to this issue that i am facing from 1 year.
But they still did not able to solve the proble.
So, i kindly request you to please take some action and help me to get my refund or product form ebay....
Complaint comments  Read comments [1]Complaint category TVs

Ebay.in — product not delivered and cancelled automatically,refund not received [Resolved]

 sathish.1979 on Jun 13, 2018
Ebay deducted money from my PAYTM wallet without the product delivery. Order cancelled automatically but no refund received to my Paytm wallet.

Ebay replied refund done to my PAYTM wallet, PayTM says no refund received. I attached my statement of my Paytm wallet which is still Zero.

Please support me in getting the refund of my cancelled order (automatically cancelled) Paisapay id [protected]. See attached order details...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Ebay.in — sony xperia c4

 vip_akshat on Jun 11, 2018
Dear sir

I have purchase a sony xperia dual black sr. No. [protected] model no. E5333 vide order no. [protected] on dated 11.12.2015 amounting rs. 16898/- through ebay.
Since 5-6 months my phone is working properly, then i visited sony authorised service centre, but they refuse to give me service with the comment that your phone model is singapore model we can not give you service in india, you have to go to singapore to take the services for repair.

Now you are requested to resolve my issue immediately or provide me a new handset even after warranty period...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

eBay — refund money rejected [Resolved]

 Kannan Srikanth on Jun 11, 2018
I ordered a mobile phone cover from ebay and paid for it while ordering itself. It was delivered and was not fiiting, i requested a return. They sent me a mail asking me to send it to the seller and provide courier details to them. I did and the product was received by the seller. But ebay is refusing to pay back the product cost of rs.290/- and courier charges of rs.150/- saying that there was no stamp, dealer full address, product full details in the airway bill copy. This is ridiculous considering that the returned product has reached the seller, if ebay cannot confirm with their own seller,...
Complaint comments  Read comments Complaint category Products & Services

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