eBay.in
eBay India Private Limited
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eBay.in Complaints & Reviews

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I ordered milton bottles SET OF 2 - MILTON Fridge WATER BOTTLE 1 LITRE (1000ml) Bottle - ORIGINAL ITEM
[protected] but the seller dint ship my item.

Item Not Shipped: PaisaPay ID [protected].
Hi s m,

The seller did not ship your item on time. Your refund, if applicable, will be processed within 1 days. We apologize for the inconvenience this msg i received on 14 aug

The seller has not shipped the item by the shipping deadline of 16-Aug-18. PaisaPay has initiated a cancellation for the this transaction

Item Receipt
Your refund request has been approved by PaisaPay on 17-Aug-18. You should be able to see the refund in your State Bank of India account within 3 working days.

Its sep 6 2018 till date i hv nt received my refund. Called customercare only gt assurance n no money
Sep 07, 2018

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    I ordered and paid as per the Paisa Pay id -[protected] on 10th of august, after couple o[censored]pdates stating that the order will be delivered on 14th august it never reached, then finally the information was given to me stating that the items are not shipped and the refund will be made between 16-18th august.

    Eventually till today i have not got any refund and but the customer service team keeps explaining me that there is some issue with the payment gateway and hence the payments are stuck.

    Very unprofessional way that this matter is been handled, only after follow up some one from the customer care team will respond at their own sweet time and with the same standard reply blaming the payment getaway.
    Sep 06, 2018

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      Placed a order on ebay a week before its closing. When i bough a product, on the product page itself, it mentioned 10 days return policy.
      When i tried to register a claim after 6-7 days, i was told your timeliness has passed due to our updated information, which can only be found in announcements.

      So they basically forgot to update your website or are just careless regarding the misleading information being circulated through your website.

      Seller dont give a damn about what they are selling in last month, nor they care to reply. Ebay representative are more or less the same, "sir you should have called us before placing the order"
      Basically saying, sir dont believe in whatever is written on our website.

      That's how reliable their international website is? That's their standard?

      Well i would like a proper resolution, or i will drag this to court whatever small value my product may carry.

      Order date - 06 aug, 2018
      Paisapay id [protected]
      Product - micromax yu yunique yu 4711
      Sep 05, 2018

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        Dear consumer complain, i was ordered by ebay usb led light prepaid amount rs.250/-suddenly i got massage my ordered is cancel....
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        [Resolved]

        I ordered laptop battery on 5 Aug. I requested for return for battery since it's not compatible with my laptop. Seller didn't take back the battery. So I had to courier it. I sent it on 18th. After repeated calling, my claim was accepted on 22 August. Since then I'm calling eBay customer support And today it's 3 September. What the hell eBay is doing. I need my courier charges and laptop battery cost back. Kindly initiate an action against eBay. I'm severely troubled by eBay.
        laptop battery
        Oct 7, 2018
        Complaint marked as Resolved 
        Sep 04, 2018

        Complaint Status

        eBay.in customer support has been notified about the posted complaint.
        Sep 04, 2018
        Updated by Leena Dhakad
        But there's no mention saying when I'll get my refund and courier charges.Attached is screenshot of the mail.
        Verified Support
        Sep 05, 2018
        eBay.in Customer Care's response
        Dear Leena,

        We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

        Regards,
        Team eBay
        Sep 11, 2018
        Updated by Leena Dhakad
        When are you going to return me my money. Why you want to loot 2000 RS from me despite returning the product. Is this the culture in eBay? Shame on you people!
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          I purchased an item (I7s tws earbuds) from ebay.in but ebay.in delivered me a issue type product. Two issues there are...1) product charge drains easily (That has been described 3-4 hours backup after full charged) 2) a cable is missing in package.

          I got my ordered item 20 days ago. After getting, i started complaining about these issues. I wanted to return it. Ebay customer care was saying to me that your problem will be resolved, so please wait up to 72 hrs. I did wait but not any respose i had. Again i called ebay back, once again a buddy said please wait upto 72 hrs. Yet again no response.

          I called ebay many times but they are cheating on me saying same story of 72 hrs

          Today almost 20 22 days have passed but ebay have not resolved my issue yet
          Sep 02, 2018

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          eBay.in customer support has been notified about the posted complaint.
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            [Resolved]

            Hello ebay.in,
            I have placed refund for the product I have bought as Im not satisfied with its quality, according to the refund policies of ebay.
            Following my raising of issue, some delivery excutive tried to reach me during my office hours and he told me that he'll come to collect the product next day after office hours. Damn!!! No response after that!!!????.What do you ansee5 for this?.
            Then I received a next call when once again I expressed my discomfort. They promised me to collect the product on that weekend. Agian, I for a call from some business number of ebay at 12:00 in the morning. Will anyone in office answer calls at 12 o clock. Will you?
            Once again, I got very arrogant reply stating that we tried to help you twice and that person just in moment put my call off. I was smoothly warned to return my product the seller by third party delivery service. Does any e commerce site in the world do that?. I was obsessed with this @ebay India.
            Im requesting you to process my refund of amount by any means before I move legally and socially.

            Thank you,
            Saketh Reddy,
            AWB #.[protected]

            BLUE DART Domestic Priority HYD/MKP
            Return Code: AHDINCM
            Ref#:[protected].
            Sep 30, 2018
            Complaint marked as Resolved 
            Aug 29, 2018

            Complaint Status

            eBay.in customer support has been notified about the posted complaint.
            Verified Support
            Aug 30, 2018
            eBay.in Customer Care's response
            Dear Saketh Reddy,

            We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

            Regards,
            Team eBay
            No Display issue, black screen.
            Power is coming.
            Model :
            Croma HDR DLED 98cm 39inch EL7331

            Croma Customer Care's response, Aug 30, 2018
            Dear Nitesh,

            Thanks for writing to us. We have highlighted your concern to the concerned department so that the necessary actions are taken. Request your patience in the interim.

            Croma, Making Every Day Brighter
            Croma Customer Care's response, Sep 11, 2018
            Dear Nitesh,

            We hope your issue has been resolved. Please feel free to contact us in case you need any further assistance.

            Croma, Making Every Day Brighter
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              [Resolved]

              I ordered two items paisa pay id [protected] &
              [protected] on 11.08.28 but both orders were cancelled by e bay as it closed its operation wef 14.08.18 and promised to refund me but till date they have not refunded the money.
              They have not given their contact numbers if it is given the menu is so complicated it is impossible to contact them kindly resolve my issue at the earliest
              Thanks
              With regards
              R k koul
              Sep 25, 2018
              Complaint marked as Resolved 
              Aug 25, 2018

              Complaint Status

              eBay.in customer support has been notified about the posted complaint.
              Verified Support
              Aug 25, 2018
              eBay.in Customer Care's response
              Dear Rajender,

              We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

              Regards,
              Team eBay
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                [Resolved]

                I bought a blitzwolf charger for rs 800 around from ebay on 6april 2017 with 18 months warranty and now charger is not working.
                There is no service centre and when i tried to talk to seller, i couldnt and seller blocked me.
                I had words with ebay customer support they said that they couldnt do anything. Neither they suspended the seller nor they blocked him.
                I mailed blitzwolf also, even they denied helping.
                It has been one month, me doing all this and didnt got help from anyone.
                I requst you to kindly see if you can do something.

                Contact no. [protected]
                warranty issues and false listing without inspection
                Sep 23, 2018
                Complaint marked as Resolved 
                Aug 21, 2018

                Complaint Status

                eBay.in customer support has been notified about the posted complaint.
                Verified Support
                Aug 23, 2018
                eBay.in Customer Care's response
                Dear Customer(mohitgaurav),

                We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

                Regards,
                Team eBay
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                  [Resolved]

                  I made an order of 3 mobile phones on ebay.in and wanted to return the product as they only supplied 2 phones. I already returned the product around 15-20 days earlier but they have reluctant and always tell that my returned product is still in transaction. I have made around more than 20 calls to them but they simply say that they will update the details next day. But they never call back.
                  The details of the claim raised is as follows-

                  Ebay guarantee claim is raised for paisapay id-[protected], claim id-3628006. Based on seller's response provided in my messages you will be contacted shortly by our ebay claims team. Thank you for using ebay

                  I am also disappointed as one customer service provider also behaved rudely with me. Kindly look into this matter and do the needful

                  Dr. Khushboo ashokkumar mishra
                  Sep 22, 2018
                  Complaint marked as Resolved 
                  Aug 21, 2018

                  Complaint Status

                  eBay.in customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 21, 2018
                  eBay.in Customer Care's response
                  Dear Khushboo,

                  We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

                  Regards,
                  Team eBay
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                    [Resolved]

                    I on (25.07.2018) ordered a redmi 4a mobile from ebay on prepaid by registering as a guest.
                    And the phone was defective and was not functioning .
                    Seller name : maak trading
                    Seller number :[protected]
                    Delivery date : 30/07/2018
                    And I complained about it on 31/07/2018.
                    And since now no proper messages and replies were sended from their end.
                    Please take this complaint
                    redmi 4a
                    Sep 19, 2018
                    Complaint marked as Resolved 
                    Aug 14, 2018

                    Complaint Status

                    eBay.in customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 16, 2018
                    eBay.in Customer Care's response
                    Dear Arangesh Venkatesh,

                    We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

                    Regards,
                    Team eBay
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                      [Resolved]

                      I was bought a terabyte speaker from ebay.in on 17 jul 2018 & received item on 27 jul 2018. When i was open the box this product is damaged. For this reason i never accept any damaged product & i was claimed on same day. The paisapay id - [protected], claim id - 3625358.
                      Before shipping this product, i was talk to ebay customer care team regarding money refunding assp, they assure me that 100% money will be return as my e-banking & reshipment charge as demand draft. But after successful pick up this item, refund approved. But demand draft is not getting me, where as ebay customer care team promising me dd will be generate 12-13 working day.
                      I want my shipment charge money back...
                      Sep 15, 2018
                      Complaint marked as Resolved 
                      Aug 13, 2018

                      Complaint Status

                      eBay.in customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 14, 2018
                      eBay.in Customer Care's response
                      Dear Sagar,

                      We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

                      Regards,
                      Team eBay
                      I purchased Item number[protected] on 3rd August and it is not yet delivered.
                      Seller is not responding.
                      Seller is fake
                      eBay.in Customer Care's response, Aug 23, 2018
                      Verified Support
                      Dear Suraj Vanapalli,

                      We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

                      Regards,
                      Team eBay
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                        [Resolved]

                        I had ordered iphone 6 battery for rs 598 on 18-7-18 and after checking my account transactions i come to know that deduction of payment has done twice. please check and return my money. i will be very thankful i am adding photos of my account and my order
                        about deduction of payment twice
                        about deduction of payment twice
                        Sep 23, 2018
                        Complaint marked as Resolved 
                        Verified Support
                        Aug 14, 2018
                        eBay.in Customer Care's response
                        Dear Rajveersingh,

                        We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

                        Regards,
                        Team eBay
                        I purchase an iPhone from ebay.com and eBay automatic cancel my paid order and does not refund me money.
                        eBay make lots of excuses and their customer service does not register my complain.

                        eBay.in Customer Care's response, Aug 14, 2018
                        Verified Support
                        Dear Customer(4aman),

                        We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

                        Regards,
                        Team eBay
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                          [Resolved]

                          I had purchase a terabyte mini usb speaker from ebay.in and product I received on 20/07/2018 and when I open the product I saw product was damaged. I filed a complaints same day on www.eBay.in.. Claim I’d is 3625358. and PaisaPay ID : [protected]. product price is 190 rs which i paid 30 rs by internet banking & another 160 rs by my reshipment coupon code uses. now i get only 30 rs. I had to pay return shipment charges also which company earlier promised to refund. But they have not provided refund of both product as well as those charges. I wants refund asap.
                          Sep 20, 2018
                          Complaint marked as Resolved 
                          Aug 12, 2018

                          Complaint Status

                          eBay.in customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 14, 2018
                          eBay.in Customer Care's response
                          Dear Sagar,

                          We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

                          Regards,
                          Team eBay
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                            An boy is calling my sisrer at night time and also day time, i warned him but he never stop his calling attitude still now....
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                            Consumers please be aware of a cheater seller named online.easy on ebay.in.
                            This is a no 1 cheater seller. He sells fake computer products. I bought some computer peripherals from him but those were totally fake. I could clearly get a clue that the product is fake.
                            Also talking to customer care of the company confirmed that the products were fake.

                            The seler and ebay did not process my claim stating that the product is original. The seller does not take my calls and is not ready to refund despite selling fake products.

                            I am sure now with ebay & flipkart merger.the same seller is going to continue to cheat other customers on new platform. Consumers avoid ebay and flipkart and such sellers.
                            Aug 03, 2018

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                            eBay.in customer support has been notified about the posted complaint.
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                              [Resolved]

                              Maine ebay.in se 26 july, 2018 ko "flex board micro usb charging port for samsung galaxy a7" order kiya tha.

                              Seller name: rehmatstore
                              Courier service provider: fedex
                              Awb number[protected]
                              Paisapay id: [protected]

                              Or ye product mujhe 31 july, 2018 ko shaam ko mil bhi gaya..
                              Par jab maine product ka unboxing kiya (Video bhi banaya hai) to main dang reh gaya.
                              Usme se jo product nikla wo "flex board micro usb charging port for samsung galaxy a7 2015" ka tha.
                              Mujhe samsung galaxy a7 2016 k liye chahiye tha.
                              Seller ne image bhi samsung galaxy a7 2016 ka hi laga rakha tha.

                              Ye to sarasar dhokha hai sir.

                              Please aap logon se meri request hai ki aap log jldi se jldi seller "rehmatstore" k khilaf action lein.
                              flex board micro usb charging port for samsung galaxy a7
                              flex board micro usb charging port for samsung galaxy a7
                              flex board micro usb charging port for samsung galaxy a7
                              Sep 3, 2018
                              Complaint marked as Resolved 
                              Aug 02, 2018

                              Complaint Status

                              eBay.in customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 03, 2018
                              eBay.in Customer Care's response
                              Dear Customer(Waibakanxa007),

                              We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

                              Regards,
                              Team eBay
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                                [Resolved]

                                The item have sent to customer in return i got damage and ebay assure me to make payment as compensation of rs 400 as dd till now from octomber 2017
                                I dnt get dd from ebay i need help on urgent basis please do the needful

                                My number is [protected]
                                Kushal shah from indore
                                Email received from ebay

                                Seller protection request opened on : sun, 15-october-2017
                                not getting money even after 10 months
                                Aug 30, 2018
                                Complaint marked as Resolved 
                                Jul 29, 2018

                                Complaint Status

                                eBay.in customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 30, 2018
                                eBay.in Customer Care's response
                                Dear Kushal,

                                We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

                                Regards,
                                Team eBay
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                                  [Resolved]

                                  I am complaining about redmi note 4 which I have ordered on 21-7-18.. I received a damaged product without charger also.. I want return back the product.. Please help me out by refunding my money.. I am very much disappointed.. Kindly take the product back as soon..I need my money back as soon as possible
                                  Sep 2, 2018
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Aug 02, 2018
                                  eBay.in Customer Care's response
                                  Dear Customer(Papri1),

                                  We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

                                  Regards,
                                  Team eBay
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                                    [Resolved]

                                    I got original mobile battery on 11-may-18 for iball cobalt 4 (So called original as per ebay). In10-15 days problem started & i replied about same.
                                    No tollfree #, email id on website, i replied to 2 other mails but not getting reply.
                                    Prod id not original, fake, refurbished. I am not getting refund.
                                    Ebay is complete fraud, bad prod
                                    Harish
                                    [protected]
                                    duplicate
                                    duplicate
                                    Aug 24, 2018
                                    Complaint marked as Resolved 
                                    Jul 23, 2018

                                    Complaint Status

                                    eBay.in customer support has been notified about the posted complaint.
                                    Jul 24, 2018
                                    Updated by harha1900
                                    Also to add, yesterday night at around 9:20 pm someone called saying that he is from ebay from [protected] by the name of deepak asking my debit card number fir refund, also he said it should be of any govt bank.
                                    Verified Support
                                    Jul 24, 2018
                                    eBay.in Customer Care's response
                                    Dear Customer(harha1900),

                                    We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

                                    Regards,
                                    Team eBay
                                    Also to add, yesterday night at around 9:20 pm someone called saying that he is from ebay from [protected] by the name of deepak asking my debit card number fir refund, also he said it should be of any govt bank.
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