eBay.in Customer Care
eBay India Private Limited
Customer satisfaction rating: 50%
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eBay.in Customer Care

eBay India Private Limited

14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East)
Mumbai City District
India - 400063

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
Good news! We have a good connection with the company and they're good at resolving user complaints.

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eBay.in Complaints & Reviews

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Ebay.in — claim id: 3605642 [Resolved]

 Amitkamboj2018 on Jun 24, 2018
Dear concern,
Have purchased a watch from ebay under paisa pay id [protected], on 16th june 2018 and recieved the same on 21st june, the same was not as good quality as shown, i show a interest of return for the same on the very next day that is 22nd june 2018, and register a claim id of 3605642, but the same got rejected without any reason.
I need my money back although i was a big time user of the the ebay online site. The type of revert i got now, seems company is not interested in retaining customer an doing long term business...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — samsung s6 edge [Resolved]

 sri nikhila koneru on Jun 22, 2018
I have ordered a phone on ebay on 31st of may 2018, i have received it on 5th of june 2018 in the description they said its a new phone but when i received it there are some signatures of using that handset on the day i received it after some time phone wasn't opened it shows frp unlocked or something i contacted the seller they said please take it to the customer service center i did the same. When i took it to customer center i came to know that it's not a new phone and its screen was replaced and it's not an original screen. The next day i contacted ebay for return but the status of the order...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

eBay — scheme fraud [Resolved]

 rahul zatkiya on Jun 20, 2018
First they call us we are select for scheme

Buy 4000 rs item and you are eligible to win i phone, tv, fridge etc

We buy one item than after they say you have to transfer 12000 as gst and we refund in 10 min, we transfer too and than again they say transfer once again
We refuse they say we will not

Tehir contact number :[protected]
Ac no. [protected]
Ifsc : cbin0283338...
Complaint comments  Read comments [2]Complaint category Online Shopping

Ebay.in — item returned no refund [Resolved]

 scher on Jun 19, 2018
0865321 receipt no.

Pick up receipt n siva kumar.
Phone no; [protected]. Order no is[protected].
Order id 3119615.
The details of the item returned to ebay have not received any response.
I have the receipt of the returned product no:[protected].
I will keep on complaining here till i get my refund money rs 2666.
Why should this giant monster eat my money?...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Ebay.in — did not receive my product [Resolved]

 Gobi12345 on Jun 18, 2018
I bought a blackox tv40" from ebay, about 1 year ago, but i still did not receive my product.
I mail them many times and i also call them regarding to this issue that i am facing from 1 year.
But they still did not able to solve the proble.
So, i kindly request you to please take some action and help me to get my refund or product form ebay....
Complaint comments  Read comments [1]Complaint category TVs

Ebay.in — product not delivered and cancelled automatically,refund not received [Resolved]

 sathish.1979 on Jun 13, 2018
Ebay deducted money from my PAYTM wallet without the product delivery. Order cancelled automatically but no refund received to my Paytm wallet.

Ebay replied refund done to my PAYTM wallet, PayTM says no refund received. I attached my statement of my Paytm wallet which is still Zero.

Please support me in getting the refund of my cancelled order (automatically cancelled) Paisapay id [protected]. See attached order details...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Ebay.in — sony xperia c4

 vip_akshat on Jun 11, 2018
Dear sir

I have purchase a sony xperia dual black sr. No. [protected] model no. E5333 vide order no. [protected] on dated 11.12.2015 amounting rs. 16898/- through ebay.
Since 5-6 months my phone is working properly, then i visited sony authorised service centre, but they refuse to give me service with the comment that your phone model is singapore model we can not give you service in india, you have to go to singapore to take the services for repair.

Now you are requested to resolve my issue immediately or provide me a new handset even after warranty period...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

eBay — refund money rejected [Resolved]

 Kannan Srikanth on Jun 11, 2018
I ordered a mobile phone cover from ebay and paid for it while ordering itself. It was delivered and was not fiiting, i requested a return. They sent me a mail asking me to send it to the seller and provide courier details to them. I did and the product was received by the seller. But ebay is refusing to pay back the product cost of rs.290/- and courier charges of rs.150/- saying that there was no stamp, dealer full address, product full details in the airway bill copy. This is ridiculous considering that the returned product has reached the seller, if ebay cannot confirm with their own seller,...
Complaint comments  Read comments Complaint category Products & Services

Ebay.in — fraud service [Resolved]

 Manisanayak on Jun 11, 2018
Please be informed i had place an order for two saree with ebay on 5th of june n the delivery time was mentioned in website in between 8th june to 11 th june. Next the i got the msg from both ebay n the seller that the product has dispatched n gonna delivered by 11th june with tracking number. One seller name is shagun saree who sent me a invalid tracking number. I informed it immediately to the seller as well as ebay by mail n msg bt no one is responding... They are cs is really unprofessional putting me on hold for 15 to 20 mins. N not providing any solution they are so rude starting from csr...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Ebay.in — gionee a1 gold used mobile given [Resolved]

 Lalitvashist83 on Jun 10, 2018
I have purchased online a gionee a1 gold mobile from ebay dtd. 22.12.2017.
But after 6 month the mobile is unworking condition.
I went to gionee service center for issue arise the mobile working.
But the service centre boy said to me your mobile is not start from 22.12.2017. It is used mobile and also used on 31.08.17.
I also shown the ebay gst invoice. But they not accepting the invoice and said to me your warranty is start from 31.08.2017. You have fraud from ebay site.

Therefore please resolve my issue....
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — mobile [Resolved]

 Manikandaprabube on Jun 9, 2018
I purchased a moto g mobile in ebay under refurbished category on 20th jan 2018. They provide service warranty for 6 months. Now i encountered so many problems in that product and i asked for service at my nearby authorized service center for motorola. They told that, "we are not ready to provide service to the products (Mobiles) purchased via ebay". They suggested me to go and ask ebay again. I mailed them and the ebay customer care asked me to ask the seller directly. The seller is not responding to my complaint mail and my call. Kindly do me the favor....
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — cancellation and refund not done yet even after confirmation [Resolved]

 nirgh2001 on Jun 9, 2018
Paisa pay id [protected]
Immediately after purchasing i have requested seller for cancellation and refund in original mode of payment soon as order placed by mistake. Seller also confirmed that the order will be cancelled next day morning. I communicated with ebay also. However, the order has not been cancelled yet.
Please find attached the seller confirmation of order cancellation and refund.

Kindly take stringent action against ebay and concerned seller.

Customer service:[protected]...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — faulty product/ebay not refunding the money even after i sent to seller spending my own money [Resolved]

 Joyy_lilmonstah on Jun 7, 2018
I had received a faulty product in april, ebay has completely messed out on it! They are so non compliant with how they function! They dont care what is wrong within their organization and push it all on customers! Anyway, i have received a message that my claim has been approved, claim id - 3555423. But these guys are not giving me the refund. Firstly they have all fake sellers on boarded. And secondly they dont even take their responsibility to fix this! I think i'll have to file a case with consumer court to get this fixed. Below is the screenshot attached for the same, my claim being approved....
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — waiting for refund since march 2018 [Resolved]

 shahid07 on Jun 6, 2018
I have purchased cold pressed coconut oil of rs.570. After receiving the product i found that product was unhygienic and fees inside bottle. I complained all formalities and return the product and product was received by seller but they are not returning my money and postal charges as said by ebay customer care since march i called several time in customer care as per instruction of customer care i completed all formalities but still waiting for return. I talked to seller he told me send bank detail which i have send on given mail id ebay@myecomart.in on 31/5/2018. Still no reply of mail and not...
Complaint comments  Read comments Complaint category Products & Services

Ebay.in — cheating my mobile [Resolved]

 Copra Prem on Jun 5, 2018
I gonna New iPhone 5s 64 gb.. But that mopile was not working in India.. Its only for used in Japan... So I complaint that selling partner.. He sat my send that mopile I will send another mopile... I gonna send date is 4.05.18...but now no more response... Now he's don't att my call and blocked in WhatsApp message..no more response that man... He's name is Sonu sharma..i paid - 10500..immediately send working mopile or money... Pls help me... He's say return send me.. So I will pay send that mopile in professional courier... So I attach that copy and then I send backing sir... Now any response me...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — ebay guarantee claim 3583197 [Resolved]

 varunmadan1204@gmail.com on Jun 3, 2018
I have received a damaged and defective product from the seller and ebay refuses to accept it back and issue a refund. Ebay’s return policy supports lying and fraudulent sellers on their platform. Something needs to be done about this and looked into. I paid ₹4500 for my product and i cannot use it as it is defective. I can’t sit and do nothing for having lost so much of my hard earned money....
Complaint comments  Read comments [1]Complaint category Online Shopping

Ebay.in — sell old products [Resolved]

 suresh kumar1674 on Jun 3, 2018
I bought a wi fi router when i got it this was old. I complaint in ebay customer care number then he tell me you go near service centre. So when i purchased a new product than why i go in service centre i request him please change or cancel this
Item information

Claim id: 3590388
Paisapay id: [protected]
Item number: [protected]
Seller id: ecomstars
Date claim opened: [protected]...
Complaint comments  Read comments Complaint category Broadband

Ebay.in — both seller and buyer ready for refund, but ebay guarantee team holding money [Resolved]

 DJ FilmsTM on Jun 3, 2018
First of all i ordered the product iphone 6s 64 gb on 09 may 2018. It was shipped via dtdc (M[protected] and was delivered on 15 may 2018. But when i unboxed the phone i found that it is a 16 gb version of 6s. When i contacted the seller he confirmed that it is a mistake from their side and asked to return it. I returned it the same day (15 may 2018) via india post (Cl[protected]in) and was delivered to the seller on 22 may 2018. On the same day i raised an ebay claim. From the same day the seller is too ready for the refund. But why are you holding my money. What is the issue for not releasing the...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — received a fake product [Resolved]

 gokul13120 on May 30, 2018
Ordered for a samsung 128gb sd card from ebay last year. Got a fake product. Ebay told to contact the seller. But didn't get any response from the seller. Item sold by shakti_2041. Product no:[protected]. And the seller is no longer registered on ebay. Please look into the matter and refund my money. How can ebay promote such fake sellers on their site? Very disppointing....
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — paid but item not received [Resolved]

 Chaitali G on May 29, 2018
I have purchased a headphone (Imported jbl e25bt) from ebay.in. The paisapay id is [protected] and my phonepe transation id is p1805231407313292463571. I ordered it on 23rd may, 2018, paying rs. 798 as a guest (E-mail: chaitali. Gharami@gmail.com, phone no. [protected]). Today is my estimated delivery date.
I didn't get my order but they have send me an confirmation message that i have recived the order. Kindly help me and resolve the problem....
Complaint comments  Read comments Complaint category Computers & Accessories

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