eBay.in Customer Care
eBay India Private Limited
Customer satisfaction rating: 45%
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eBay.in Customer Care

eBay India Private Limited

14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East)
Mumbai City District
India - 400063

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eBay.in Complaints & Reviews

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Ebay.in — not refunding the cancelled order [Resolved]

 senthilcovai on May 2, 2018
I have ordered for canvas tab in ebay.in on apr 8, 2018 and order number is[protected]. The item was lost in transit by fedex. Both ebay & fedex are telling they are investigating and not refunding my money.

I am not sure why investigation is stopping my refund process. Let them investigate and they know that item is lost by fedex during transit.

I want my money back. Please do the needful...
Complaint comments  Read comments [1]Complaint category Online Shopping

Ebay.in — refund for returned item not received even after 7 months. [Resolved]

 Mazher Husain on Apr 30, 2018
Claim id: 3240724
Paisapay id: [protected]
Item number: [protected]
Seller id: isha-enterprises
Date claim opened: [protected]
Dear sir,
I've purchased htc one m9 32 gb from isha enterprises through ebay website on[protected]. I had connectivity issue with the item so i returned the item well within time through your network. My refund claim was finalised from ebay, but some how even after 7 months have passed meanwhile, i am still waiting for my demand draft. I called and chatted many a time with ebay customer care. Each time i got assurance from ebay...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — refund request. ebay item id:232733547447, ebay claim id - 3559617, [Resolved]

 Dileep.sharma100 on Apr 29, 2018
I have ordered product on 15 days back. I have refused to received the product and i ask for money back. But ebay people are teaching me company policies and misguiding me. I raised claim for refund but they have kept on hold. I reached out so many times they are help less. If i am asking for my money back when i have not received product then why should i wait for 20 to 25 days to get my money back. Is only ebay will have the policies customer don't have rights to do, i don't understand how the government allow to run the business like that. Just i want to ask one thing will ebay give a product...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — iphone 5 [Resolved]

 Aalav_Kashmiri on Apr 28, 2018
I have purchase one iphone through online from ebay which is billed by their supply partner tech point banglore, the copy of invoice is being attached with this complaint.

Sir i have created user-id as vijayrao74@icould.com and a password phone worked there was a problem and i was suggested by apple customer-care to rest the phone when i did that iphone got locked and it is asking for its icloud password which is created by its 1st user and it should be available with tech-point, i approached iphone also they are advising tech-point & ebay to provide the copy of invoice on which this...
Complaint comments  Read comments Complaint category Products & Services

Ebay.in — product dead on arrival, they made me courier it back to the seller and then said refund won't be done. [Resolved]

 alpana21 on Apr 26, 2018
I ordered an mh-64battery charger for my nikon coolpix camera. Product was not working on arrival, so i filed a complaint immediately. After a week, they called me and instructed me to send the product with courier slip to the seller, which i did (Though its their responsibility to collect). Then after 3 days they called me, giving all the stupid arguments and finally said, refund is not possible.
They are big cheaters, it cost me not only the product charges but also the extra courier charges....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Ebay.in — product not delivered even after paying full amount [Resolved]

 senthilcovai on Apr 25, 2018
I have ordered for a tab in ebay.in and paid full amount on apr 9, 2018. The item was not yet delivered till now (April 25, 2018). I contacted seller, ebay and courier but all are not at all providing prompt response. Finally today they are telling that the item is lost during transit. Ebay or seller has to pay for this as i lost my peace for the past 10 days.
Purchase info:
Paisapay id: [protected]
Courier : fedex
Tracking no:[protected]...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — iphone 6 plus 64 gb [Resolved]

 abhijit_armyguy on Apr 25, 2018
1. I had purchased a iphone 6 plus 64 gb thru paisapay on 27 apr 2017. The paisapay id is [protected]. The seller was digital estore, chennai. The phone came with a seller warranty of one year. The phone was dispatched on 09 may 2017 thru fedex and the delivery id was awb#[protected].

2. Today i. E on 25 apr 2018, the phone developed some problem and i took it to an authorised apple store to get it repaired. To my surprise, the apple store representative told me that the phone is registered since 04 nov 2014. This means that digital estore has sold me a old phone instead of a new...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Ebay.in — fake product- amount not refunded- ebay.in [Resolved]

 dinugeo on Apr 24, 2018
I am writing this mail with lot of dismay, I had ordered a product from ebay.in on[protected]. The amount involved is Rs 584.00. Product- 100% Original Sony SBH20 Wired Bluetooth Headset With Mic Headphones. Item number of the product[protected] . Paisa pay id- [protected]. eBay guarantee claim- 3533863. The product received is a fake and counterfeit product. I have confirmed the same from Sony store. There is no serial number for the product. The product is a first copy of the original product. Also the product box was open. The seal was broken when I got the product. The product has also got...
Complaint comments  Read comments [1]Complaint category Online Shopping

eBay — ebay selling fake tupperware

 chat2amit on Apr 24, 2018
Ebay has not refunded em on my ebay claim id : 3548536 (For selling fake tupperware products) & spoiling tupperware brand across the world

Why the hell will any customer return the gods purchased by ebay seller at his own cost and that too after ebay is selling tupperware illegally to its customer, ebay does not have license to sell tupperware so marking this email to tupperware authorities to sue ebay.

This case should be picked up by tupperware authorities who have patent on tupperware..

Fake tupperware sold by ebay without licensed and only to...
Complaint comments  Read comments [1]Complaint category Online Shopping

Ebay.in — claim not pay [Resolved]

 Manojgoyal6883 on Apr 24, 2018
Maine ebay se ek mobile order kiya. Mobile aaya or maine jab mobile pakit ke ander se nikala to uski screen damage thi. Maine usi time complaint ki. Ebay ne mujhse 4 din ka time diya per 10 din baad bhi koi claim paas nahi kiya or mera nomber bhi black list mai daal diya hai ab mai kiya karu kaha per complaint karu jisse mujhse mera claim mil jaye. Please help me...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — paid amount not refunded [Resolved]

 Pooja4ever on Apr 21, 2018
I bought samsung battery from ebay but wrong battery sent me. I request to seller arrange the courier for return at seller address but confused me and finally i return that product myself and paid for courier charges. Company sent me demand draft with wrong name so i return that dd and ask for another demand draft with right name. I am still wait for my refund from last 6 months but only fake promise me for refund when i call to customer care......
Complaint comments  Read comments Complaint category Products & Services

Ebay.in — ebay deliberately harassing customers for raised claims and not following its own agreements and policies [Resolved]

 VIKALP PARTY on Apr 21, 2018
Ebay is the most useless company. Never buy from ebay. They deliberately harass customers who raise claims. They do not follow their own agreements with customers.

Ordered a gioneee mobile charger which was delivered defective after many days on april 16, 2018.

Called customer care who said that you have to raise claim and that refund will be given by demand draft for cash on delivery cases. I showed them that their paisa pay agreement is saying that in case of cash on delivery, customer can opt for electronic funds transfer. But they did not agree even though he read...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Ebay.in — less quantity of unit [Resolved]

 chimnani Anil on Apr 21, 2018
I have booked two xiomi mi 10400 mah power bank through ebay on around 15 or 16 of april, 2018 and mode of payment was cash on delivery. The price of two pieces of power bank was rs.1, 096/- including shipping charges.

Yesterday i. E. On 20.04.2018 friday i got the delivery of only one xiomi mi 10400 mah power bank through farheen begum aramex awb [protected]. The delivery person collected rs.1100/- and went away. The packet containing only one piece of xiomi mi 10400 mah power bank was opened by the deliveryman himself and when we complained him he told us that he cannot do anything...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — battery br2176bu, not original quality [Resolved]

 Anna Nehru on Apr 20, 2018
I have bought a br2176bu, intex aqua super battery with original quality for rs.499/_ and received the product on16/04/2018.

But the battery is not with original quality.
The battery is getting charged within hour and discharged in two hours.

The bluedart record no is.70433

Kindly send the original quality battery...
Complaint comments  Read comments Complaint category Credit Cards

Ebay.in — fraudulent transaction done at your site [Resolved]

 Ashishgoel52 on Apr 19, 2018
Hello All,

Hope you are well.

I want to report a fraudulent transaction done at your site at 3:49 PM IST 19/04 of amount INR 17, 243 /- . This transaction is fraud and money was deducted from my ICICI bank account. An anonymous person have hacked the details of my ICICI bank debit card and have done the above transaction.

Please stop this transaction from your side. The person is a cheat.

Will really appreciate your cooperation in stopping such thugs using stolen money to do transactions in your website/portal.

Complaint comments  Read comments Complaint category Security Services

Ebay.in — order not delivered as committed date [Resolved]

 Abhishek K. Singh on Apr 19, 2018
I have order on 6th April and got delivery date between 9-11 April and today is 19 but still not received.On 13 i made a call to their operator and she said order has been dispatch from our side, within 2-3 days you will receive. And when i called after 2-3 days another operator said you will receive your order on 18. I am not understanding why there is no proper update regarding the delivery even after i have shared my issues on their site and they have hired a bunch of people like them (TOTALLY USELESS).Dont have proper answers on call and when i did live chat with them then also i didn't got...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Ebay.in — about my item [Resolved]

 Amit Jyoti Samanta on Apr 18, 2018
I have purchased one zte mf90 wifi hotspot 2g 3g 4g lte wireless router unlocked modem airtl jio used from ebay through online on 20.03.18 and received the item on 24.03.18 but the item was not according to description and not functioning. Next date i have filed a complain to ebay and they informed me to send the item to ramesh ram of ebay by courier.
I reshipped it through dtdc courier on 05.04.18 and the they received it on 07.04.18. I have uploaded all the receipt and document at their website and also send it through e-mail. But now they said that you have not send any declaratuion form...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — phone i bought (iphone 6 plus) [Resolved]

 Divya Mann on Apr 17, 2018
I bought an iphone 7 plus from rk international enterprise for 23000 through ebay which i received on 31 march 2018 and the phone received doesn’t function well, keeps on hanging from day 1. There is some deffect in the ic of the mobile. I am unable to even dial a number or infact open it. Apps keep on opening themselves i am really annoyed with the product. Kindly address the issue as soon as possible i have sent a mail 5 days back even which wasn’t answered yet. Otherwise i would have to take legal actions.
Expecting a reply at earliest....
Complaint comments  Read comments Complaint category Mobile Handsets

eBay India — cheated by providing duplicate part and denying refund even after sending it back [Resolved]

 DivzArjun on Apr 17, 2018
I had ordered sony bluetooth headset and received duplicate and non functional one. As per their instruction & promise of refund (Including shipping back charge) i returned it back to the seller. But even after sending it back to seller, they are saying new new excuses and denying refund. They says seller not ready to refund & they need confirmation from seller. Real looters. Now i lost my purchase cash plus return shipping cost. Please help to get it back....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Ebay.in — pendrive [Resolved]

 Basuranita on Apr 17, 2018
I purchased a pendrive on earlier of march 2018, which was cancelled from ur end due to some problem and i was promised to get back the money within 5wprkind days., unfortunately which i have not received yet. Im a frequent customer of this site but after this incident i'm scared to buy anything from this site. 299/- was deducted from my account and then never refunded....
Complaint comments  Read comments Complaint category Computers & Accessories

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