eBay.in Customer Care
eBay India Private Limited
Customer satisfaction rating: 43%
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4376
COMPLAINTS

eBay.in Customer Care

eBay India Private Limited

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Address
14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
43%
Complaints
4376
Pending
1203
Resolved
1569
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Good news! We have a good connection with the company and they're good at resolving user complaints.

eBay.in Complaints & Reviews

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Ebay.in — refund [Resolved]

 shiv@96 on Nov 24, 2017
Hi there,

I purchased a mobile phone nokia c5-03 from ebay.in in aug month after that i return due to defective product now it almost 3 months but they dnt refund my money they always saying we will send dd in 15 days but they passes 3 months by giving same exuses... Please look into the issue and help me to getting me refund.

Paisapay id: [protected]
Claim id: 3122275...
Complaint comments  Read comments [1]Complaint category Online Shopping

Ebay.in — iphone 6 duplicate [Resolved]

 Amit Halde on Nov 23, 2017
Ebay is the fraud company. I was order iphone 6 throw this website but i received duplicate iphone. I checked with iphone galary they said sir this is out of warranty and this is not original iphone. All part are duplicate.
I trying to connect with ebay even lots of twitt i have done, call, mails but no use. Even they have type with seller the name is digisell that’s also fraud. They making fool to customer. I want to launch the complaint against ebay and seller also....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Ebay.in — claim rejection for selling of duplicate charger with original iphone against seller [Resolved]

 Anshul Bhagat on Nov 23, 2017
Claim rejection for selling of duplicate charger with original iphone against seller.

This is highly unethical. One which is deteriorating our country at micro level.
Selling of duplicate products should not be encouraged specially with costly mobiles such as iphone.

Used original iphones and used original chargers thats how it was supposed to be....
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — cheated for rs.4479 [Resolved]

 juned@111 on Nov 22, 2017
I had got a call from ebay sales and promotion call center on 22/11/2017, they told me that my name and number has been selected to get and gift, they told me purchase an amount of rs 4000 worth item from ebay after that i will be eligible to get the free gift item which i selected was sony bravia tv 40 inches, they told me select any item worth rs 4000 but not to place the order from ebay website but to call them and let them know which item i want to purchase, i selected 2 items worth cost rs.4479 and they told me that i have to pay by debit card or paytm, they gave me patym no to transfer the...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — ebay's fake game for order cancellation request [Resolved]

 bala0 on Nov 22, 2017
I ordered a product on[protected], after checking about the product details online it seems like not useful for me much so i contacted ebay within 2 hours and asked to cancel the order. He said that they cant cancel the order seller only able to do it and he gave seller number - [protected] i contacted him several times he didnt take call. Then i contacted ebay again about it he give a link to send message to seller and he asked me 24 to 48 hours for reaching seller. Then i sent message about why i need to cancel my order to him through link and waited 2 days. Today seller shipped the item without...
Complaint comments  Read comments Complaint category Computers & Accessories

Ebay.in — ebay is worst online shopping don't purchase from ebay - you will lose your money [Resolved]

 pranavdi on Nov 21, 2017
I have raised purchase thru order number[protected] on 14-nov-2017; with committed delivery date from 21-nov to 23-nov - seller is fonefiesta - ravi vani - his contact #[protected].

Till 21-nov-2017 5:00pm product was not shipped. Since 19-nov; in contact with ebay customer care. They provided below details
1. Contact fonefiesta - ravi vani and first i need to check with him why he has not yet dispatched product. - this is interesting; ebay being online portal i need to get in touch with seller.
2. When i asked to cancel order - this is another interesting side...
Complaint comments  Read comments [1]Complaint category Online Shopping

Ebay.in — clear dental mouth guard for boxing [Resolved]

 Sameer Chaulkar on Nov 21, 2017
Paisapay id: [protected]

I have ordered clear dental mouth guard for boxing from ebay. Received the product on 14th nov'17 thru dtdc. As per the instruction before using put in warm water & found that product got melted in warm water & lost its shape. This is of very poor quality & i have paid rs. 119/- & wish to have my money back. Seller is decentshopee....
Complaint comments  Read comments Complaint category Products & Services

Ebay.in — supply of fake item [Resolved]

 Venkateshvaralu Maddikery on Nov 20, 2017
Dear ebay i am very much disappointed with you customer care response. That in the month is sep17 i purchased casio g-shock ga110rg-1a rose gold.
Afterwards we came to know that the supplied item is not original by comparing the one which we already have.
Immediately we informed to ebay by app message intern we received a mail to send back to seller 52 deals. Accordingly we sent back then even after a month no response from seller or ebay. The again sending message through app seller responded that ebay will refund the money. Intern ebay say seller will refund. Now after 2 months...
Complaint comments  Read comments Complaint category Products & Services

eBay — electric roti maker [Resolved]

 surendra bhandary on Nov 20, 2017
I hv recieved roti maker is not in order, it is defective, even though i complained thru email, they are sending the email as problem resolved, they hv not collected the item back or taken any action to rfund the amount of rs.899/- which is paid thru online thru credit card, repeatedly same answer is given thru email, what i can do the ebay is not understanding...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — payment made through billdesk using paytm wallet but showing unsuccessful payment at ebay [Resolved]

 iitdelhihk on Nov 20, 2017
Sir
I made payment for a product on ebay two times but both times, paytm sent sms for payment confirmation but ebay showed did not received the payment and showed that the payment was unsuccessful. My wallet transaction id for first payment is [protected] and for second payment is [protected]. It all happened with me on 19 november, 2017 at around 11:12 pm. I was making payment for a woolen cap. My paytm number is [protected]. The product name was 'woolen cap for winter season for men.' i am attaching photos for the confirmation messages for both payments. I shall be thankful to you on refund...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Ebay.in — not refund of money even after returning the product [Resolved]

 hemdarinda on Nov 19, 2017
I was sent a wrong product and the same was told to return, and same was returned almost few days after the receipt on the same add from which it was received. Even after three months the money has not been received. I have done contacted both the vendor and ebay.

Details of vendor is magideal registered with ebay. I was told to contact the vendor by ebay but he has never replied the same was told to ebay.

Ebay did not help me in resolving the problem and left me on the mercy of vendor who never replies...
Complaint comments  Read comments [1]Complaint category Online Shopping

Ebay.in — new battery purchase not working [Resolved]

 PURAN KUMAR BEHERA on Nov 19, 2017
Original bl242 battery forlenovo a6000 handset ordered on 01.11.2017 having paisapay id:-[protected] and record number as per the bill :-9258 is defective and not keeping charge even after charging the phone for 3 hours. Kindly replace this defective piece with a good one and oblige.

Krishna kumar gupta
Kunheipada,
In front of residence of hon'ble justice b. K. Nayak,
Cuttack-754005...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Ebay.in — paid for a headphone which costs, rs 74.25 3 times using paytm wallet [Resolved]

 robinson5 on Nov 19, 2017
I paid for a headphone using paytm 3 times but each time it shows payment unsuccessful and money is deducted from my account each time.
Customer support are not able to clarify the issue.
Ebay email - martiancocdominator@gmail.com
I also tried to pay for other orders but the issue is still not resolved.
It already been 2 days and still didn't got the refund as they promised....
Complaint comments  Read comments Complaint category Online Shopping

eBay India — money not refunded for undelivered goods [Resolved]

 binod2 on Nov 18, 2017
I had purchased airtel wifi router on 12sep2017 from ebay india site which costs inr 3174. The product was however not delivered to me. I tried to follow up within a week to the ebay through the contact number.. But was not able to reach them. I then contacted seller but he responded that he will take action only when it comes through ebay.
I tried to reach them often but i couldn't. Finally when i was able to contact them (Ebay), they registered my complaint but after sometime i got message that it was rejected as the valid time for complaint was within 45 days
From the purchase...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — want refund [Resolved]

 Istiyak Raj on Nov 18, 2017
Hi,

I have a good experience with ebay. I used last two years without any problem. Product received very low pries and best quilty. Last two year i purchased many thing and suggest many people to shop on ebay.

But recently i frustrated to ebay. Last 5 nov i buy a redmi phone refurbished mobile.
I pay money on that time because i trust with ebay. Next day in my office colleague say its not refublised that was totally damage phone sale on ebay. Because he tell me his last experience was not good. So on that time on 6 nov. I cancel my phone. I revived a email from...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — missing transaction [Resolved]

 kawaljit_arora on Nov 18, 2017
On 2nd nov 2017 i placed an order for hair color (Price - rs.300) & i had applied a coupon code for 1st user (Rs.100 off), so i had to pay the balance amount of rs.200.

Thru my paytm wallet i have paid rs.70 and rest rs.130/- i paid thru my canara bank account. I got an sms from my bank stating that rs.130 got debited, but in ebay account its showing that your payment was unsuccessful, coz it was a missing transaction.

Also called the customer service for the same, they asked me to wait for 5 working days[protected] & i will get my 130/- credited in my same bank...
Complaint comments  Read comments Complaint category Cosmetics

Ebay.in — product dispatch or refund [Resolved]

 Ahmedrk on Nov 17, 2017
Order id [protected] / despatch id[protected]

Hi

I received a call from [protected] (Rakhi jaiswal) stating they belong to e-bay sales and promotion dept. And my account has been selected for special promotion wherein i would receive a gift (One selected from: sony bravia screen or dell laptop or lg refrigerator or i-phone 6s) for which i have to purchase anything from e-bay for rs. 4000/-. I was told that this is a special promotion and i would have to make the payment via paytm to the qrcode they sent to my whatsapp and that i would get my cash-back 20% in my paytm...
Complaint comments  Read comments Complaint category Electronics & Appliances

eBay — product not working [Resolved]

 radeep11 on Nov 16, 2017
I have ordered jbl ear phones from ebay on 13th october and paid online and recieved product around 20th october, 2017. When i used it first time it was not working properly. From that say i am calling on ebay customer care service and every time i listen one same thing, that your problem will be resolved in 48 hours. My paisa pay id is — [protected]. I have recieved the item. Nut i want to raise a complaint. I am not able to raise a complain because the seller have not updated ebay with item shipped. I have called 5 times in customer care and i alwasy listen same reply that your data will be...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — defective dvd writer received. online complaint cannot be registered. [Resolved]

 ostapradeep@gmail.com on Nov 16, 2017
Email reference id: [#ccdf26309d804aab9d08d4f4e76152da#]

As per instruction, i have sent several complaints to dealer-magideal but e. Bay cannot forward the mail to magideal (Magide_gsi2345nej@members. Ebay.in) for reasons unknown.

Complaint - as desired, images of received item are attached.
The dvd writer is not able to read most dvds. It read once after long time making unusual hammering sound and then stopped midway.
Please replace it with proper item.

Please complete resolution....
Complaint comments  Read comments Complaint category Computers & Accessories

Ebay.in — scam on ebay site [Resolved]

 @tul1 on Nov 16, 2017
Atubaraska-09:43 am
Hi
Raj9:43 am
Welcome to ebay live help. My name is raj kishore. How may i assist you today?
Atubaraska-09:44 am
I was trying to buy acer netro laptop via your ebay site. But there were some auction. I was won that auction when i was trying to pay for it. There were no link for pay like netbanking etc.
Raj9:44 am
Hello atul.
Raj9:45 am
I will surely assist you with your query.
Raj9:45 am
Let me check the details for you.
Atubaraska-09:45 am
I was recieved the call from [protected]
Atubaraska-09:45...
Complaint comments  Read comments Complaint category Online Shopping

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