eBay.in Complaints & Reviews

I brought a Brand New LCD Display Touch Screen Digitizer +Assembly for Micromax Yu Yureka, worth 1650 ruppe, on december4th. i recived a product on 9th of december, but it was damaged, asper seller's instruction i returned the item back to him on his address.on 13th dec, through indian speed post courier service. but its seems like there is no tracking update of product i sent back to him, still its on mumbai, where the product is to be delivered on Thane.
i repoted sellerr, and he told me that he sent me a new product . but yet there is nothing i got for my money, and when i checked post master told me if the reciver did not accept the product it will be retunrned with in 3 days. seller told me he did not recived, but the item not returned back to me yet. what everr, i got nothing for my 1650 ruppie

Hi,

I have purchased 6mm Braided Expandable Auto Wire Cable Sleeving High Density Sheathing"[protected] from eBay.

I have not received the product and the shipment status also showing undelivered.

Ebay is promising for refund but after 5 - 6 calls to ebay I have no t received the refund. Everytime I call them they are saying they will call me back within 2 day but I don't get any call.

Now its more than 1.5 months.

Kindly do the needful.

Milan
[protected]

My name is Pardeep Chauhan with ebay id- spite786. Seller (baseline2013) clearly told me about the product unavailability and had initiated the refund for PaisaPay Id [protected] on Dec 30th for IPAD PRO product but so far i have not received any money to my STANDARD CHARTERED credit card account by Jan 9th till date. Item Number is[protected]. When contacted via chat support they provided a copy paste reply that the refund will be credited in 3-5 days, On contacting today after 10 days ebay rep 'Pradnya' said "As I have checked the details amount is processed to your account on 31/12/2016.
HCIT[protected] is the bank reference number". I informed i have not got any refund so she asked me to provide a copy of bank statement to [protected]@ebay.com which I have. So far, I have not received any reply.

I bought Men's HD Day & Night Viison Polarized Sunglasses Goggles Driving Eyewear glasses by ebay.com registered dealer by using Paypal for payment and following details is forwarded for refund of paid amount
Item #[protected] and transhipment ID is "[protected]
and my purchesed item is out of my reach and not delivered so kindly approach to return back my paid mount $ 10.94 USD= Rs 764.87 INR towards my account immediately.

I made a purchase from e bay on dated 20th Dec 2016 for two motorcycle jackets from directly from their site, but when i actually received that material it were differ from what they shown on page. Then i request a claim from e bay to return them but they asked me to sent these back to seller. Accepted that but after sending material to e bay team seller they currently not responding to refund me back. Making excuses and delaying for refund.Even i have sent them all proofs and documents they are still annoying by making excuses of their policy and terms
Please help me

I purchased an item on 23-dec-16. I paid the order total of rs. 899.00 in ebay still i did not receive my item after it's dead line. So i compromised to go for refund, but they put my refund request on hold. Still they are doing nothing and says that the item was shipped so we need one day to process it. But the item was shipped another address.
Every time i call or chat with them they say they will contact me back the next day.. But that tomorrow never comes.
The customer care is full of who cannot resolve anything. If they don't have any idea and they cant do anything then what is the use of contacting such fools everyday? Why doesn't ebay provide support from someone who can help? I have lost all my hopes. The only thing left for me to do now is to file a case in the consumer court to get my money back as also claim compensation for all the harassment. Guys don't ever buy anything on ebay. They will eat your money for sure.

Hi
I have purchased iPhone 5S 64GB Gold Colour Factory Unlock Brand New Imported Smart Phone[protected] . but from some day, phone has a lot of problem then I went to go apple service center DLF mall Noida . and apple service center executive has confirmed to me that this iPhone is fake and assembled . ebay and seller both cheated me . please solve my iPhone related problem as soon as possible

I Received Samsung LED TV on 19th OCT 2016 and on 5th Dec it stopped working.i raised complaint and spoke to the seller and sent him the product back.after 2 days the seller said he is ready to refund the money.
Ebay sent me mails stating that the issue will be resolved by 16th Dec and refund will be processed.
i waited till the 19th Dec still did not get the refund.i tried calling the Grievance but till date i am not able to speak to them as their phone just rings and after some time there is a voice mail stating all associates are busy.
tried to send couple of mails however no Luck as i get a standard reply stating,
your case is "ESCALATED"allow us 48-72 Hrs for resolution.however i havent heard anything from ebay.
wanted to know how do i take legal action against EBAY as they do not refund the money and harass customer .they should be thought a lesson.
today its more then 30 days and i have not received my refund.
My ebay id is pavankalinge1

Hello sir/madam,
i raised a claim on ebay which got approved also from ebay on 24 dec, 2016.
Claim ID: 2569193
PaisaPay ID: [protected]
Item number: [protected]
Seller ID: omgifts
Date claim opened: [protected]
i have contacted the customer care twice, they said that my claim has approved and they have generated the refund.but, i hadnt got the refund back in my account i.e. the original mode of payment.
attaching a photo of banks statement which shows withdrawal of 255.75rs on19/12/16 but no deposit of 255.75rs is their till the date.please generate the refund asap.
thank you

Final response from an agent of yours.

Re: Attn: Ashish G, Claim # 1714380 (KMM24947626I15977L0KM)
Abubakar Hassan
To eBay India Customer Support insellerverification Jan 4 at 7:33 PM
Dear Ebay,

It's been a very long while, and according to this email I'm responding to after such a long time. The period given to me elapsed, none of your representatives contacted me regarding my demand draft and I gave up. If you go through your records, it's clear I didn't claim the stipulated amount which I intend to pursue now. I hope my request would be treated accordingly via other options different from demand draft.

Thanks & Regards,
Abubakar.

Sent from my iPhone

On Apr 27, 2010, at 2:03 PM, eBay India Customer Support insellerverification wrote:

Dear Ebay Member.

Thank you for your cooperation during the investigation of Standard
Purchase Protection Claim # 1714380. We are pleased to inform you that
this claim has been found on your behalf.

A claim payment will be issued within the next 60 days via Demand Draft
in the amount of $ 95.37 in US dollars through eBay, Inc, which is
equivalent to MYR. 304.00

I had placed an order on 5th december 2016 via ebay.In. Since the order was not delivered to me, it was automatically cancelled from ebay side and on 13th december i got a mail that your refund has been initiated.But on 14th december, 2016 i got a mail by ebay that your refund request for item "amway nutrilite daily 120 tablets for healthy life"[protected] of rs. 1, 636.80 has been kept on hold by paisapay to gather more information and seller has put on hold the refund.Now from that time i had talked to their customer support 11 times. They have just given me the assurance that case will be solved but nothing has been done since.Today they have removed this order details from my ebay account now the order cant be seen in th account.They are just wasting time.Please help me out. The paisapay id is [protected] .

On 24/12/16 I have ordered a spare Battery For my Xiaomi Redmi 1S 1 S BM-41 2050mA for Rs.399/- (PaisaPay ID [protected]).
Item was supplied on[protected]. It was a dead battery, not charging, showing 0% progress for more than an hour in the cell phone.
Immediately I raised a claim (Claim ID.2593554). Parallel to claim with Ebay I emailed the incident to the supplier “little_angelss”.
Even without cross checking with the customer they closed the file intimating me through an email with remarks: “We regret to inform you that after investigating the claim we are rejecting your eBay Guarantee* claim request”.

Sir, please interfere to solve this case.

Hello,

I was selling on ebay.in with seller id shop_senorita and my paisa pay remittance was kept on hold due to KYC reason. I completed my KYC in Feb 2016 successfully, however still ebay.in has not processed my payment yet,

Since Feb 2016 i have been following up with ebay.in seller customer support and everytime i am getting a promise which is still not fulfilled.

I am now fed up and don't know how to recover my money. As a reason i am writing in this forum.

I have written many email but i did not receive any single reply from these people.

I want my money as i am in need of it.

Request your intervention in getting back my money from these crooks

I booked mobile on 29/12/2016. When i'm booking during editing my shipping address by mistake not changed pin code. So still i didn't get my product. Now i'm bangalore but now product is vishakapatnam. More time i called to ebay customer service still not changed and updated my pincode. They not telling proper solution to change pin code and get the material as soon as posdible. I want material to my bangalore address. From hyderabad two times it is transfered to vishakapatnam and again came to hyderabad. My shipping pin code is 562123.
Paisapay id: [protected]
Item id:[protected] please do the needful
Thanks & regards
Iyappan

I have requested to many time to return my product and they just said my phn is switched off and its not working, i gave them a alternate number but did not called and also they are not replying my email and comments just a no reply email that your case will be resolved in just next 48 to 72 hours and not its almost 1 and half month.
My Order is as below
Claim ID: 2515856
PaisaPay ID: [protected]
Item number: [protected]
Seller ID: starwood_world
Date claim opened: [protected]

Bought hardisc from ebay but its not working, seller said to go near by manufacturer even seller sent unworking hardisc then why should i want to go service center same day of hardisc delivery.. Ebay claim also reject and ebay helping frauds.

Paisa Pay ID: [protected] SR# 1-[protected]

I bought blue blazer from ebay .

The colour of blazer I received was very different than shown in website.
The colour of buttons i received was red which was not shown in pic on website.
The box container of blazer having price 1096 and O bought it for 2600.

After refund raise ebay asked me to talked with seller . Seller is saying change buttons from your side .
Seller is not accepting fact that colur is diffrent and ebay says we are not responsible for refund if seller does not agree.

This very pathetic service by Ebay.I have attached replies from seller.

THanks,
Teja

Respected Sir,

I bought one product from ebay (LCD display.). I received this item as nonworking condition and after that i requested from return. They closed my claim and saying your item is manufacturer warranty. I contacted manufacturer, Manufacturer is not replying and email and telephone is not working from last 15 days. The manufacturer is not genuine and it is fake.

I am sending manufacturer details

http://indiamobilespares.com/ http://gadgetcaresolutions.com/

Contact [protected].

Although i have not received the bill with this item (cost around 2800 rupees). Sir please help me to refund my money and more clarification of this case please call me on [protected].

Thanks a lot

Amit

Claim ID: 2563871
PaisaPay ID: [protected]
Item number: [protected]
Seller ID: gurb.kau
Date claim opened: [protected]

I ordered a Lenovo tablet and got the product delivered broken. I have filed a complaint against them and its been 23 days they have not yet returned my refund. They always give me some reasons.
The amount is of ₹6, 666/-.
The complaint ID is 2539900
The company has been very uninterested and has been avoiding.
They have even taken back the broken tablet i got a week ago.
Please somebody help me resolve it.

I have purchased 30000mah solar powerbank from ebay on 29-11-16 received the item on[protected] from[protected] iam sending the mails to seller through ebay on 17-12-16 seller replied to my mail that return courier arranged but upto today nobody not came to pickup my item as the item not as described by the seller and ebay same compliend to the ebay so they rejected my case as iam compliend to ebay 0n 20-12-16 but ebay knew every thing about from 7-12-16 seller gowinall2014 is not answering my mails and not answering the phone too item no[protected], ebay guarantee id;2562124 paisapay id;[protected]. after that iam complained by phone to ebay customer care complient no ts/023071 dated[protected] but no action this is purely cheating by ebay to the consumer