[Resolved]  Ebay.in — delay on refund because of seller's confirmation

Address:	400063
Website:	www.ebay.in

I had purchase an item from ebay on 18 oct 2017 item id[protected], paisa pay id: [protected], seller id: excotronsolutions

Dell latitude 10e st2e tablet 1.8ghz/2gb/64gb ssd/10.1" hd touchscreen win 8 pro

As soon as i received the box on 23 oct 2017 i opened it and started the device and it was constantly rebooting hence i requested for refund on 24 oct 2017

After which ebay arranged return pickup on 30 oct 2017 so i returned the product to the courier person as i was instructed to he checked the product and took it here is the awb no:[protected] for the same

Today the date is 15th november and still i have not received my money back i contacted ebay many times they the tracking is not showing delivered yet this seller is a big thief the product has reached his city on 4th november he may have also received the item back but he is not giving any kind of confirmation for the same to ebay

Dear ebay is this my fault companies like amazon refund the amount as soon as the return pickup is completed i don’t know why your holding my money every time you call me and say we are tracking and communicating with the seller once the pickup is done it’s your responsibility not mine

Please refund my money at the earliest

And to all the people reading my case please don’t buy from this seller also only buy from sellers who have more than 95% rating on ebay

My money has been on hold for almost one month now with any sign of when it’ll be refunded.