[Resolved]  Ebay.in — didn't received my refund.

I placed a order (Paisapay id [protected]) for a subwoofer on 18april2018 on ebay. On 1may2018 i received my order but it is crushed. For that i raise a ebay gurnatte claim for my refund. On 3-may they schduled a pickup (Courior - delhiviry). So, finally on 6th may i received an email that my refund is approved and sent to me in 7-8days but i did not receive it.
I contact to ebay they said that they already sent my refund and give me a ref. No.[protected]. And ask me to contact with my bank. I did the same but my bank denied for any transfer in my account.
After this, i again contact ebay for the issue and they again said the same thing this time the give me a arn no. 30001081278108177324938. But again it is not works. Sir, it is my humble request, please resolve my issue.