[Resolved] Ebay.in — neither item received not refund the money

1 Review
 tkmondal84 on Dec 24, 2017
On 16/11/2017 i have ordered 6 pairs of socks for rs.199/- on ebay.in (Paisa pay id-[protected]). But till date i have received neither the item nor refund the money. I have called thrice to the customer service toll free but everytime i receive a same answer that i will receive a call from ebay in next 48 hrs and the refund will be processed, i am highly dissatisfied with the ebay customer service and same was not expected by ebay that such a big company. What can i do now. Please help me.
Complaint marked as Resolved Jan 29, 2018

Complaint Status

[Dec 24, 2017] eBay.in customer support has been notified about the posted complaint.
Verified Support
eBay.in Customer Care's response, Dec 26, 2017
Dear Customer(tkmondal84),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Team eBay
Updated by tkmondal84, Dec 28, 2017
My cont no.[protected]
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    Ebay.in - neither item received not refund the money