[Resolved] Ebay.in — Non delivery of product but sms alert that i have confirmed receipt of product

Lee BEE Sen

from Mumbai, Maharashtra

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	pages.ebay.in/help/index.html

ORDERED PRODUCT- All Purpose Hypotonic NPK Fertiliser.
16th MARCH 2017-ebay sent sms that order receved.
18th MARCH 2017-sms received that product will be shipped by 20th MARCH.
23RD MARCH2017-sms received that product shipped on 20th MARCH.
25TH MARCH2017-sms received that product delivered on 20th march.The product was never delivered.Ebay site andPAISA PAY sites show no order placed when tried to track or request refund.
Item ID[protected].
PAISA PAY ID-[protected].
BILL No-EW82421745IN.

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May 11, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2017

eBay.in Customer Care's response Dear Lee BEE Sen,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay