[Resolved] Ebay.in — product not as per specifications but no replacement/refund

Amar Pal Singh

from Delhi, Delhi

Website:

ebay.in

I have purchases mobile screen with digitizer for my htc 8x windows phone in nov 2016 wide ebay paisa pay id:[protected].

On portal ebay claimed that this part is original.

On receiving i have taken the prt to service center, service center claimed part is not original and not as per specification so they are not able to fix it in mobile.

When contacted ebay thay pathc with end vednor and end vendor refused to accept and told my part is original if it is not being fixed in your mobile it is your headache.

After word ebay have closed the case and no one is listening even matter has been escalated to top shot of ebay i. E. Latif nathani.

I need supoort from this forum t get the resolution.

Regards

Amar pal singh
[protected]

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Nov 22, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2017

eBay.in Customer Care's response Dear Amar Pal Singh,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay