[Resolved] Ebay.in — refund for returned item not received even after 7 months. | |||||
Claim id: 3240724 Paisapay id: [protected] Item number: [protected] Seller id: isha-enterprises Date claim opened: [protected] Dear sir, I've purchased htc one m9 32 gb from isha enterprises through ebay website on[protected]. I had connectivity issue with the item so i returned the item well within time through your network. My refund claim was finalised from ebay, but some how even after 7 months have passed meanwhile, i am still waiting for my demand draft. I called and chatted many a time with ebay customer care. Each time i got assurance from ebay that my concern has been escalated and i will get my refund dd within 12 working days. I've waited for so many of these "12 working days", but at the end of the day it was all the same story. It seems all their customer care services and help services are just a formality and just gives computer generated replies, without any intention to resolve the matter. Kindly help me. Thanking you! Sincerely yours Mazar hussain 39, arora nagar, kharol colony fatehpura, Udaipur-313004 [protected] Sent from rediffmailng on android Was this information helpful? | |||||
May 31, 2018 Complaint marked as Resolved eBay.in customer support has been notified about the posted complaint. Verified Support Apr 30, 2018 eBay.in Customer Care's response Dear Mazher Husain, We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home Regards, Team eBay | |||||
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