[Resolved]  Ebay.in — scratch in product

Address:122001

My paisa pay id : [protected]. I have bought the product but when i received the product front is ok but there is scratch on the back side of the product when i asked ebay to return the product and refund my money, they refused this please help me. My item no is[protected]. Please asked ebay to pick their product and refund my money as there is a great loss for me
Was this information helpful?
No (0)
Yes (0)
Mar 16, 2018
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Feb 05, 2018
Daxesh Goswami's response
second time my product come same condition we have received, product packing locally plastic rape & product is in used condition, i was paying for new one, i did not accept this product, please process my refund .
Verified Support
Feb 13, 2018
eBay.in Customer Care's response
Dear Customer(lavanyamanchanda),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
Feb 13, 2018
Updated by lavanyamanchanda
I have already lodge complaint but you have rejected as i have post the pics . Aap logon se kai baar baat karne ke baad jab koi resolution nhi mila tabhi maine yahan bola h
Complaint comments 

Comments

My claim : 3392520, my product received in not sealed pack & this is not new, resolve my issue, i was demand to refund .
eBay.in Customer Care's response, Feb 13, 2018
Verified Support
Dear Daxesh Goswami,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    eBay.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4742
    Pending
    328
    Resolved
    2636
    eBay.in Address
    14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
    View all eBay.in contact information