[Resolved] Ebazar Ninja — 10400 mAh MI Power Bank | |||||
This complaint is regarding one of the product that was delivered on[protected] against the order number: OID90714 for a EB 10400 MH Powerbank which came as a defective one. I had already registered a complaint against this and wrote to the support team for which a complaint was registered as well but besides writing to them for almost weeks now I have not been able to receive any kind of feedback or support from them. To make it even worse when ever a call is made on this number: [protected] then by clicking on option 2 for registering complaint I am never connected to the respective customer care executive and till now I have not received any call from them. Now, all of a sudden today in the morning the complaint I raised has been closed down without being resolved which is the most unprofessional way of dealing with the problems associated with the defective products being delivered. Now, besides raising the ticket again and again and attaching the pics for the defective product and by not been able to talk to the customer care people it seems that there is something wrong with the company and the whole management team. Was this information helpful? | |||||
Jul 27, 2016 Complaint marked as Resolved Dear Team,
I have returned duplicate power bank to EBazar Ninja 29-06-2016. but still i have not received my refund amt of Rs. 599/-. i am continuously calling to EBazar customer care person name of Shivani & Manoj but they have not pickup the phone.
Email id - [email protected]
contact No - 011-65262611
-011-65181873
Please help me for resolving the my matter.
I am waiting for your favorable response. eBazar Ninja customer support has been notified about the posted complaint. Verified Support Nov 09, 2016 eBazar Ninja Customer Care's response kindly contact[protected] or 65181871 for assistance.
| |||||
2 Comments | |||||
Comments
we are arranging the reverse pick once the product will received at our end we will proceed for your refund.
Reply
my problem is not resolve yet.