Ebazar Ninja — 20000mah power bank mi make

Address:	Thane, Maharashtra, 400601
Website:	[email protected]

I had booked the above product vide Invoice No. OIS 313333 dt 21.1.2017. I received the product on 27th through courier, on opening the box I could not insert the charging chord in the power bank to charge the same. I immediately
tried to call on [protected] and the mobile or phone was switched off. I emailed the complaint on the same day and repeated with photos on 7th and 14th Feb through their email but till date (16.02.2017) there is no response and when trying to call [protected] this customer care number it is switched off. I am attaching the photos for your perusal.
Yesterday 16.02.17 I visited MI service centre after speaking to Customer service. The service centre declared that the Power bank I carried was a duplicate one
Would request for an refund of the item and take necessary action