[Resolved]  Ebazar Ninja — Duplicate product selling in the name of mi brand (power bank)

Address:Ghaziabad, Uttar Pradesh, 2011010
Website:www.ebazar.ninja

Hello,
Kindly help me to refund my money or exchange of any product.
Few days back i have order online powerbank form online shopping www.ebazar.ninja of mi product but they misguide to customer in website and selling duplicate product of mi brand. So after order i have received my product but it’s duplicated so i have requeted to ebazar customer care that take back your product and refund my money. Now they are saying we will not refund your money and will generated coupon for you and in exchange of powerbank, so i have return the product to ebazar and they are not refund my money or generated coupon for me also i have tried several time to their customer care but customer care is not pick up ph or revert also i have drop many mails and they reply in same cut paste formate that “we have escalated your concern” that’s it.
So it’s my requested to you please help to refund my money or exchange the product. Also i have attaché relevant details with this complaint.
Product :-powerbank
Oderid:oid197137
Website: www.ebazar.ninja
Product delivery : yes (Duplicate product)
Order date : sep 14, 2016 12:55:45 pm
Refund: no
Further feel free to contact me.
[protected]
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Dec 12, 2016
Complaint marked as Resolved 
eBazar Ninja customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2016
eBazar Ninja Customer Care's response
Coupon generated on 20th Oct.//Info already shared on cst mail//case closed.
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    Plot No. 112 3rd Floor Ram Vihar, Delhi, Delhi, India - 110092
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