[Resolved]  Ebazar Ninja — Faulty product received no response from team from last 11 days

Address:	Kolkata, West Bengal, 700082
Website:	www.ebazar.ninja

Dear team,

I don’t understand whom to address, for the faulty product received at my doorstep.

I have complain about the same to your service department, ticket has been generated 11 days back,

Matter of surprise started from last 3 days, your team is closing the tickets from remote location frequently, without resolving the same. Check the trail mail to understand the scenario,

Can you pls suggest the way forward. Or whom to address this issue to get this resolved.


43127 faulty product received order no oid79562
R
Rajesh singh
Reported 11 days ago
You are requested to refund the money as i have received, a vault product.
I have tried to contact your customer care. No one responses, i have registered voice msg. Still no response.

It is understood that the after sales service is poor.

Pls process my refund.

Regards
Rajesh singh
[protected]
R
Rajesh singh
Aid 10 days ago
No revert?
R
Rajesh singh
Aid 5 days ago
Dear team,

Response from team is pending, can i expect revert on the same

Regards
Rajesh singh
[protected]

R
Rajesh singh
Aid 2 days ago
Still i have not received any revert???


R
Rajesh singh
Aid 2 days ago
Dear team,

Neither i have been contacted nor product has been picked up.

I don't understand how come ticket has been closed.

This is the first reply i have received after 9 days of the ticket generated.

What kind of joke it is

Regards
Rajesh singh
[protected]

"ebazar. Ninja" wrote:
Dear rajesh singh,

Your ticket - faulty product received order no oid79562 - has been closed.

We hope that the ticket was resolved to your satisfaction. If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email.

Sincerely,
Ebazar. Ninja support team
https://ebsupport. Freshdesk.com/helpdesk/tickets/43127

Ebazar. Ninja powered by freshdesk
R
Rajesh singh
Aid 5 hours ago
Do you mean to say the you peoples are not going to refund my money for the faulty product received.??
R
Rajesh singh
Aid 5 hours ago
Can you pls specify how come the matter has been reported solved at your end
R
Rajesh singh
Aid 5 hours ago
Not resolved
R
Rajesh singh
Aid 2 hours ago
Still not resolved, i will not allow you to close this ticket till problem resolved
R
Rajesh singh
Aid 2 hours ago
You sincerely required medical attention,

R
Rajesh singh
Aid 7 minutes ago


Regards
Rajesh singh
[protected]