Ebazar Ninja — Order id : 150498 (Mi power banks)

Address:New Delhi, Delhi, 110092
Website:links.storehippo.com/wf/click?upn=bYqvNU61zHDd2GkVOFRV0Gx54YXmg8W6iIbUwYV11W2-2BuaDMgOIqha6JBQlLxaDf

1) Product delivered faulty, was returned back for quality check .
2) I received call on 28th Aug from [protected] that it will be dispatched on 30th Aug ( new devices to be sent ). till now no message on dispatch received instead i am informed "escalated to the concerned team for replacement "

Today is 1st Sept i called customer care[protected] and [protected] ), second number is always switched off and first one never receives call. I get following standard message "Dear Customer, Thank You for your interest . We acknowledge your call to [protected] at xx:xx " . I get message we are unable to receive call we will call back, there is no response. So i want to place complaint as :

1) Product not delivered till date.
2) Site claims to showcase it's in 6 months warranty period, there was no warranty card delivered till date.
3) There is no Brochure/Guide on How to use with the product.

Is the product Genuine ?
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    eBazar Ninja Phone
    +91 80 1044 5566
    eBazar Ninja Address
    Plot No. 112 3rd Floor Ram Vihar, Delhi, Delhi, India - 110092
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