[Resolved] Ebazar Ninja — Pathetic customer service, fraud people

Deba_2016

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560076
Website:	www.ebazar.ninja

I ordered one MI 20000mAh Portable PowerBank on 22 July, 2016 for which I paid Rs. 1050 /-
ORDER ID: OID145848
But on delivery I found the product seems to be duplicate and not working properly. I immediately returned the product and I was told that I will be receiving the a coupon code of equal amount, which I can use for further buy. The product was returned and delivered to Ebazar on 19 Aug, 2016.

Its almost 3-4 weeks, but I am yet to receive any coupon code for the same. First of all to connect to customer care is hell lot of pain, I need to dial atleast 10 times to connect to customer care executive and everytime they are saying " Sir, we have processed your request. please wait for 24 Hours".
I am really clueless what do they mean by "24 hours".

I think this is serious case of fraud and customer harassment. Please help in this regard.

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Oct 21, 2016

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

eBazar Ninja Customer Care's response As per cst req///coupon is generated///1050///info given///case closed.