Ebazar Ninja — Send duplicate product.and product not working..

riyazpali

from Haridwar, Uttarakhand

Address:	Pali, Rajasthan, 306401
Website:	www.ebazar.ninja

Dear
i was purchased a MI power bank 20800 Mah for Rs. 980/-. when i have received this item but the same not working and when i visit MI service center then they told me that this item is fake and duplicate. your seller was send me product which is duplicate and fake and chit me. you mention 6 month manufacturer warranty for this product at your site.
for this regard i have send you many email and many call and many query from your website portal but you have not reply yet.
this is clear fraud case.and i will take a legal action against you and your company and seller . so kindly refund my amount immediate.

order detail are below;-

AWB No[protected]
Invoice date-29/08/2016
Invoice no- OID175740
Code- 234076
Email id- mohammadriyaz.[protected]@yahoo.com
Mobile- [protected]

i have attached the packing photo.

Mohammad Riyaz
Pali-Marwar 306401
[protected]

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eBazar Ninja customer support has been notified about the posted complaint.

Oct 25, 2016

Updated by riyazpali To
Ebazar.ninja

Dear
i was purchased a MI power bank 20800 Mah for Rs. 980/-. When i have received
this item but the same not working and when I visit MI service centre then they told
me that this item is fake and duplicate. Your seller was send me product which is
duplicate and fake and chit me. You mention 6 month manufacturer warranty for this
product at your site.
For this regard i was send you a notice through speed post Docket No- ER[protected]IN as on 19/09/2016. And then after you contact me and insure for refund and say for return the item with your reverse logistics courier partner Name- Delhivery. I was return the item from your courier partner with docket No[protected] and received the item as on 27/09/2016 by you as per courier record.
I have already sent my bank account detail by email. From 27/09/2016 many time i was call/email you but you are not reply yet.

I have registered a complaint @“INGRAM Portal” (Department of consumer affair Govt. Of India) against you and Complaint no is 27576.This is clear fraud case. And I will take a legal action against you and your company and seller. So kindly refund my original amount as soon as possible with all postal & legal charge immediate.