[Resolved] Ebazar. Ninja — Spy pen camara

Piyush Sakariya

from Rajkot, Gujarat

Address:	Rajkot, Gujarat, 360004
Website:	www.ebazar.ninja

I have buy spy pen cam from this website Ebazar.ninja. rs. 1080. After receiving this pen cam parcel, opened and it will not be worked. i have talk with companys executives they says after 2 or 3 working days you will gets help for that and after 3 days they says its not our policy to instruct you or not any guarantee warantee for it. and not relpy me properly for how to use and operate, , , and it is only 4gb pen drives not much more than that. i compaint to company ebazar.ninja but theyare says its not our duty. and in parcel also not any instructions regarding operating and charging, use etc. order id: OID9720 parcel receive on : 11/11/2015

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Nov 24, 2015

Complaint marked as Resolved

the company says they will replace the spy pen and revert the new pen. I hope they will do as per their Email... They have gives the confirmation regarding retake the old pen and replace the new pen as it will.

eBazar Ninja customer support has been notified about the posted complaint.

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Comments

Piyush Sakariya

from Rajkot, Gujarat

The company says that below message and they will replace the spy pen cam...

(Dear Piyush,

Warm Greetings from Ebazar.Ninja!

We are delighted to have you as our customer and thank you for your valuable support

This mail is with reference to your order # OID9720

Please accept our deepest apologies for the caused to you.inconvenience.

With reference to your e-mail we are sorry to hear that you are facing an issue while using a spy pen camera as we got the information that is not in our return policy, However we are registering a complaint to solve your concern at the earliest,

We will be arranging a reverse pick from our end and we will replace the product at the earliest our courier partner will contact you shortly

We request you to kindly remove the post from online complaint forum so that we can proceed further for replacement, )

The companies return policies is great and i hope they will do as per above message.

thanks and regards, , , piyush patel