Ebiz — amount got debited but spins pack not received

Address:	Reliable Tech Park Level 4, B wing Airoli Navi Mumbai Mumbai, Mumbai City, Maharashtra, 400708
Website:	Coin master(Moon active)

Hi,

I purchased spins pack 3 times in coin master a game by moon active limited and made 3 transactions of amount 1750/- on 9th july and the payment was made to times of money limited. My spins pack has not been provided in the game and the amount has been debited. Request you to please credit my amount back into the account. Reference ids are[protected], 17811890,[protected]. Attached screenshots below.