Ebiz — Product not received, money deducted

I purchased in bgmi mobile 1900rs. The money is deducted from my account. But i can't get the product. Refund my money back to my account. My referance no. [protected]igamytfys6.
Purchased by state bank internet banking. Reference no. For times of money limited transaction of rs. 1900.0 from a/c on 07-january 2022 is [protected]igamytfys6.
Plz solve my problem as soon as possible