ECIL — bus pass lost on 23/10/2019

Date of incident 23/10/2019
Place of incident ecil bus stop
Time morning 4:30p. M
When i was in the bus i took the money and paid to the conductor and kept the purse in my bag but when i reached ecil and went for renewal of bus pass my purse was lost so my buspass was also lost with money.
It was a 24s bus
My bus pass is lost and the bus pass authorities are refusing to give me monthly bus pass though i paid advance for 1 year
Please i want a new pass issued
I request with my humble heart please kindly issue a new pass
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