Eco Green Faridabad — Eco green staff is not collecting garbage and charge extra amount of money to collect

Staff are not operating properly and not coming to pick up the Waste.
They demand for extra money if we giveonly then they will collect garbage
I m facing this problem from couple of months, as i am a residence of main Faridabad Gurgaon road, the van comes as the opposite side of my doorstep
As traffic passes we are unable to put garbage in the van by ourselves and they are taking advantage of this condition by charging extra money from each house..
Today, THEY CLEARLY TOLD US THAT THEY WILL NOT PICK WASTE FROM MY HOUSE
3d/159 metro road

Want action as soon as possible
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