I am writing to express my profound dissatisfaction and frustration with my recent purchase of a Thomson 12 kg Semi Automatic Top Load Washing Machine (TSA1200SP) from Flipkart through Ecomyalgar Trade, Order ID: OD[protected]. I placed this order on August 7th, and it was delivered on August 14th. However, the product I received was damaged, prompting me to request a replacement in the hope of resolving the issue.
Regrettably, both the initial order and its replacement have been plagued by significant problems. The first washing machine I received had a malfunctioning water level indicator, rendering it unusable as intended. Consequently, I initiated a replacement order, which compounded my frustration as I had to endure nearly a month of waiting for the replacement product. To my dismay, the replacement washing machine also exhibited a critical flaw - water leakage.
This consistent inconvenience, coupled with the extended waiting periods, has left me profoundly dissatisfied with my shopping experience on Flipkart. In an attempt to rectify the situation, I placed a refund request on the day I received the replacement product. However, my refund request has been rejected by the seller.
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