[Resolved] Ecpp Assistance Service — service activated without my permission | |||
Hello there I received sms from axis bank tha rs 1649 is due for payment on 01/01/19 on axis bank credit card 9386. Rs.1649 will be deducted from a/c 053347 as per auto debit request from my credit card to ecpp assistance service. Without my permission. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. Please deactivate and refund my money asap Date of incident : 29 dec 2018 Axis credit card no. Xx9386 Membership no. Ia5518995 Helpline no. = [protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
 9 Comments | |||
Comments
Hi, we are here to help! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
Reply
+[protected]
Dear Customer,
This communication is with reference to our discussion on 08/01/2019 for your membership IA5518995.
We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.
Assuring you of our best services at all times.
Regards,
CPP Team
This communication is with reference to our discussion on 08/01/2019 for your membership IA5518995.
We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.
Assuring you of our best services at all times.
Regards,
CPP Team
1st off all thanks for your favor to my complaint I received half amount but as this service is activated without informing me so please refund my full amount. And do appropriate action regarding this.
Thanks a lot I received my full amount .
Matter solved 👍
Matter solved 👍
Dear Customer,
This communication is with reference to our discussion on 11/01/2019 for your membership IA5518995.
We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.
Assuring you of our best services at all times.
Regards,
CPP Team
This communication is with reference to our discussion on 11/01/2019 for your membership IA5518995.
We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.
Assuring you of our best services at all times.
Regards,
CPP Team
The ECPP plan has been activate even after i requested to cancel that, an amount of Rs.2199 has been charged unnecessarily in my credit card ending no 2889, can you please cancel the plan and refund the amount immediately, would you please do that.
Regards
Mahesh
Regards
Mahesh
You guys have not replied to my earlier query on the ECPP plan, I except a shortly by end of this week else the mater will be taken to consumer court.
Awaiting your reply immediately
Mahesh
Awaiting your reply immediately
Mahesh
Dear Customer,
Request you to please share your CPP membership number and contact details. This will help us in resolving your query.
Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.
Regards,
CPP Team
Request you to please share your CPP membership number and contact details. This will help us in resolving your query.
Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.
Regards,
CPP Team