Ecpp Assistance Service — service activated without my permission

 
9 Reviews
Chittorgarh, Chittorgarh District, Rajasthan, India
 ashoksharma789 on Jan 2, 2019
Hello there

I received sms from axis bank tha rs 1649 is due for payment on 01/01/19 on axis bank credit card 9386. Rs.1649 will be deducted from a/c 053347 as per auto debit request from my credit card to ecpp assistance service. Without my permission. I dont even know the company and this kind of unsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. 

Please deactivate and refund my money asap
Date of incident : 29 dec 2018
Axis credit card no. Xx9386
Membership no. Ia5518995
Helpline no. = [protected]
Complaint comments  8 Comments     Updated: Share0Tweet0

Comments

Hi, we are here to help! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
ashoksharma789's [Complaint's author] reply, Jan 3, 2019
+91 78917 13845
+[protected]
Dear Customer,

This communication is with reference to our discussion on 08/01/2019 for your membership IA5518995.

We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team
1st off all thanks for your favor to my complaint I received half amount but as this service is activated without informing me so please refund my full amount. And do appropriate action regarding this.
Thanks a lot I received my full amount .
Matter solved 👍
Dear Customer,

This communication is with reference to our discussion on 11/01/2019 for your membership IA5518995.

We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team
The ECPP plan has been activate even after i requested to cancel that, an amount of Rs.2199 has been charged unnecessarily in my credit card ending no 2889, can you please cancel the plan and refund the amount immediately, would you please do that.

Regards

Mahesh
You guys have not replied to my earlier query on the ECPP plan, I except a shortly by end of this week else the mater will be taken to consumer court.

Awaiting your reply immediately

Mahesh

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    Ecpp Assistance Service - service activated without my permission

    Contact Information

    Company:Ecpp Assistance Service
    Chittorgarh
    Chittorgarh District
    Rajasthan
    India

    Complaint categoryCategory: Credit Cards
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