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Axis Bank Complaints & Reviews

www.axisbank.com

2.6

Updated: May 25, 2026

Complaints 13015

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6562

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6453

Good! Axis Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Axis Bank step up their efforts to fully resolve all complaints 👍

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Axis Bank reviews & complaints(13015)

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Address: GROUND FLOOR, 25-A, KH. NO. 10/23 AND 10/24, GALI NO. 2, MAIN 20 FT ROAD, KHAJANI NAGAR, Johripur, New Delhi, North East Delhi, Delhi, 110094

I have an account with Axis Bank. I've submitted all my documents and completed my KYC. They're not unfreezing my account, even though the branch is working fine, but the cluster head isn't processing my account.

MY ACCOUNT NAME . ROYAL TRADERS
BRANCH ADDERS... PANDAV NAGAR DELHI 110092

CLUSTER HEAD NOT UNFREEZE MY ACCOUNT

ACCOUNT FREZEE DATE 19/05/2026...

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I am sharing this experience for consumer awareness and fair resolution.

My actively used Citi-migrated savings account (ending 8222) was unilaterally closed by Axis Bank citing RBI BSBDA guidelines, while another account under the same CIF (ending 0490), which had remained inoperative for over 10 years and was already under DEAF status, was retained.

The core issue is not the RBI guideline itself, but the manner...

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ECS getting deducted like water,

Please take poison and die....

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Bank staff is upgrading the account without the knowledge of the customer so that they can see some income via minimum balance charges.

I got 3 times charge of 700 each including service tax. i was managed to reverse 600 * 3 successfully. service tax not refunded.

I got one more charge this month even after downgrading the account.

When service charge is reversed why not service tax.
why...

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I deposited a foreign check at Axis Bank Basti Bawa Khel, Kapurthala Road, Jalandhar. For 4–5 months I was repeatedly told the delay was due to the foreign bank.

After I filed an RBI complaint, the branch manager Kamaljit informed me that the check had actually been sitting at the branch and had not even been sent to the foreign bank for clearance during that entire period. Throughout those months I was never informed of...

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Address: Noida sector 18

They are repeatedly deducting charges from my account. I have sent many emails but there is no response....

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Address: Madampakkam, chennai -600073

I have been charged INR 1800 ( Oct, Nov & Dec each 600) as avg bal.

I opened SB A/C during 2020 with INR 5000 as minimum balance for the purpose of home loan. and I maintain balance much higher than minimum balance

The above charges have been done recently without any information to me.
when I reached RM they told i have to maintain INR 75000/-.

Bhaskar R
[protected]
Axis Bank,...

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Dear Sir,
I was an employee of AXIS BANK LTD had 353641 and PAN NO IS DHRPK1672P.
I was terminated but they didn't provide my NOC and it is very crucial to me in my life...

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Kindly assist in closing the salary account of my son Nihal Verma who passed away after a tragic accident on 27-Nov-2025...

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Dear Sir/Madam
User created Fake Website https://vijayeendravasatigruhaguesthouse.com

Took room booking through phone no +91 [protected], Asked to pay 2520 rupees to below axis bank QR code ID
UPI ID : gpay-[protected]@okbizaxis

After 10 min again he called and told me that i need to do two transactions, one with 2500 rupees and another with 20 rupees, then he said 1st payment will be refunded....

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Address: Gurgaon

My Citibank Home Credit loan of Rs.84, 00, 000 was migrated to Axis Bank in July 2024. Citibank’s certified loan statements clearly confirm:

Total principal repaid before migration: Rs.43, 48, 603.88

Correct principal outstanding at migration: Rs.40, 51, 396.12

However, Axis Bank recorded the migrated principal as Rs.62, 16, 597.88, which is Rs.21, 65, 501.76 higher than the principal certified...

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Account holder name: Tanish Khandelwal
Account no: [protected]
Account open year: 2022

With the recent changes as i had maintained average account balance from the opening year till now but in 21 November 2025 axis bank charged me september 2025 charges without prior information in email or any other form and no specific request mentioned in statement on how much balance to be maintained....

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Website: www.axisbank.com

Respected Sir/Madam,
I, Mr. Asha Kanta Sharma, am in receipt of a so-called â€œLegal Noticeâ€ sent to me via email on 6th May 2025 from the following email address: ðŸ“§ [protected]@ks-legal.in

This email purports to represent KS Legal & Associates, claiming to act on behalf of Axis Bank Ltd. by Axis Bank Employee Bipasha Hazarika at â€[protected]â€¬ in relation to certain alleged dues on my credit card....

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Website: www.axisbank.com

Respected Sir/Madam,
I, Mr. Asha Kanta Sharma, am in receipt of a so-called â€œLegal Noticeâ€ sent to me via email on 29th September 2025from the following email address: ðŸ“§ [protected]@ks-legal.in

This email purports to represent KS Legal & Associates, claiming to act on behalf of Axis Bank Ltd. by Axis Bank Employee Saptarshi Das at [protected] and saptarshi1.[protected]@axisbank.com in relation to certain alleged...

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Website: www.axisbank.com

Respected Sir/Madam,
I, Mr. Asha Kanta Sharma, am in receipt of a so-called â€œLegal Noticeâ€ sent to me via email on 10th September 2025 from the following email address: ðŸ“§ [protected]@ks-legal.in

This email purports to represent KS Legal & Associates, claiming to act on behalf of Axis Bank Ltd. by Axis Bank Employee Bibek Saha, Mobile No [protected]â€¬ in relation to certain alleged dues on my credit...

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Dear team i have opened a account with your bank approx 3 months before for having beo corporate and your account opening rm said to provide same within 2 weeks

But account opening has not provided me corporate neo and i am unable to access same via application .

From last three i am begging employee and branch as well but rm is not even picking my phone and not reverting for same .

This is mental...

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Address: Mumbai

In 2019, I took a home loan of ₹84, 00, 000 from Citibank. In July 2024, Axis Bank acquired Citibank’s retail portfolio and migrated my loan. During this process, Axis Bank unjustifiably inflated the outstanding principal by ₹21, 65, 502. When I closed the loan in July 2025 through a balance transfer, they recovered ₹1, 05, 65, 502 — an amount far exceeding the actual principal.

This is cheating people and they may...

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Despite multiple attempts to resolve this with your team over the past several months, the situation remains unresolved. I have paid minimum payments as requested by your executives, yet the promised settlement and closure of my account have not occurred. Instead, the balance continues to grow, causing me and my family significant distress, and also badly affecting my CIBIL score as well as disappointing my mental stress.

As...

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Address: 4-6-30/2/3/1/A, VDR Nagar, Attapur, Hyderabad. 500048

I am writing to bring to your attention an issue that has been negatively impacting my CIBIL score. Despite my earlier request to close my credit card account(s) with a zero outstanding balance, I have recently noticed that unfamiliar charges are still being applied.

It appears that annual fees from AXIS Bank is charging me Rs.6, 326.00. are being added to the account, and interest is being levied on these charges. Please note...

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Address: Axis Bank Gurgaon

My account has been debited MULTIPLE times with unauthorized debit from Axis Bank

We wish to inform you that your A/c no. XX6735 has been debited with INR 1161.00 on[protected]:00:26 IST by TIPS SCG POS/127008/29.08..

We wish to inform you that your A/c no. XX6735 has been debited with INR 973.87 on[protected]:40:51 IST by TIPS SCG POS/870486/28.08..

We wish to inform you that your A/c no....

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