Axis Bank Customer Care
Axis Bank Limited
Customer satisfaction rating: 17%
Submit a Complaint
3501
COMPLAINTS

Axis Bank Customer Care

Axis Bank Limited

TwitterFacebookLinkedInGoogle+
Address
Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India - 400025

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
547
down
320

Phone:
Phone:
up
317
down
217

Additional info
Ahmedabad
TRISHUL, Third Floor, Opp. Samartheshwar Temple, Nr. Law Garden, Ellisbridge, Ahmedabad - 380006

USA: +1 855 205 5577
UK: +44 808 178 5040
Singapore: +800 1206 355
Canada: +1 855 436 0726
Australia: + 1800 153 861
UAE: +800 035 703 218
Saudi Arabia: +800 850 0000
Qatar: +800 100 348
Bahrain: +800 11 300

View More Information...

Customer satisfaction rating
17%
Complaints
3501
Pending
831
Resolved
493
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Axis Bank related photos (355)

Complaints with pictures are more trusted and informative    View all

Axis Bank Customer Care related pictures (355)

Axis Bank Complaints & Reviews

Sort by:

Axis Bank — My credit card application reference no-8313634 has been declined.

 Amaresh Debata on Mar 29, 2017
I have received a message today against my credit card application reference no-8313634 has been declined. I have already a saving account in sector-10A, gurgaon axis bank branch.What is the valid reason it has been declined without informing me..What is the role of a customer support executive in axis bank, If u are declining my credit card application with invalid reason & no information. Name-Amaresh Debata, A/c No-916010047189280, Mob-9996291779. Without valid reason how u can decline a customer request. Plz sir do needful....
Complaint comments  Read comments Complaint category Credit Cards

Axis Bank — No reversal of funds

 Tsachinshivkumar on Mar 29, 2017
This is with complain number 1523791, i want to put your attention that still axis is giving useless and non digestive answer.as they are rolling funds in the market and customer like us facing medical finance help and financial crises, for fulfilling our present requirment we had borrowed funds from private financers .do axis will give intrest of that????as union bank had sumitted all concern mail & telephonic conversation, now they don' t have any new excuse, so they are putting ball in wrong court stating require debit mandate frm wrong benifficiary, as he dnt hav any concern in this transaction..can...
Complaint comments  Read comments Complaint category Banks

Axis Bank — Cannot login for months togather

 Banik Ajay on Mar 28, 2017
I am an customer having ID 178006147 having an saving account since 12 years . For the last four to five months I could login but thereafter the system does not allow to go for credit card section, etc. For the last one month I cannot login at all for which I have made numerous complaints on line but all turned deaf ears. Once I even had visited Gandhidham branch there I had given complaint but that did not work. This is just great harassment suffered by me but no response. Please look into the matter seriously please....
Complaint comments  Read comments Complaint category Internet Services

Axis Bank — Wrong payment debit

 Girishipsjehgiafystystanui Sardana on Mar 28, 2017
Wrong payment debit my current axis bank account.
Bank branch m gye to koi solution nhi huwa.
Care m call kiya to bhi koi solution nhi huwa.
Mere 12000rs debit ho gye or bank wale kah rhe h ki hme nhi pta kaise debit huye h .
Mera account no 916020060974121
Mobi no 9812777779
Axis bank charkhi dadri Branch
Please sol my problem
Please show any solution this problem...
Complaint comments  Read comments Complaint category Banks

Axis Bank — Reg-not receiving sms alerts regularly

 payaldb on Mar 28, 2017
Dear sir,
I am not receiving the message alerts regularly for payal designer boutique (Current a/c-915020005976376). My swiping machine mid no is 037044001701372. Eventhough bank is charging me for message alerts. We hve already raised a complaint to the main branch (Salem-07) but no use. Its very inconvinient for us to know the fund details&really having a very bad service. Plz do solve the issue immediately or deactivate our account. Thank you.
Payal designer boutique
A/c no-915020005976376
Mi...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Axis Bank — Bank geting close before 4 pm IST

 Zafar Asad on Mar 27, 2017
FYI, it's being many times when I reach the Axis bank by 3:30 they refused to do any work as taking deposit or don't allow to withdraw they close the door, did I made any mistake to be an account holder I am a working person I get time by 3 to 4 pm IST the staff's were very roude with me so I called the bank manager and he was the best he straight forward threaded me, so I took this step the only thing I wanted to know what is your closing time, branch name topsia, branch code 2759,
Kindly initiate this.
Thanks
Regards,
Customer....
Complaint comments  Read comments Complaint category Banks

Axis Bank — Loan delaying on irrelevent process

 EnigmaGopi on Mar 27, 2017
I have applied the Top up loan for loan against Property on 03.03.17 at Ramanathapuram Axis Bank branch and submitted all the releavent documents. They promised me to provide loan on or before 15.03.17. The loan is also sanctioned however I have not received it in my account. I have checked with them, Madurai Loan divisonal Head said that you have to re-submit your documents but I have done it already. This Loan is very urgent to me. but they are not properly addressing my issue. Please check on this and take necessary actions to get me the loan as soon as possible....
Complaint comments  Read comments Complaint category Loans

Axis Bank — Neft issue of 5000 by axis bank

 nitesh25 on Mar 27, 2017
I am very much unsatisfied with axis bank service, I had transferred 5000-/ on 3 march 2017 from axis bank account 916010056291075 to bank of india account 941344110000544 and my utr number is AXMB170629255566 .

But still I have not received my money back or credited on my beneficiary account and I have visited many time at axis Bank but there is no any effectively response.

And I called in customer support and registered the complain regarding the same but still no any solution provided by them i have complain id 29689303....
Complaint comments  Read comments [1]Complaint category Banks

Axis Bank — Detain My money due To Own Bank Fault

 rohitengg39 on Mar 27, 2017
Dear Sir,

I had a current account in Axis Bank, details mentioned below:

Name -CTC Associates

Current Acc No.- 915020017124161

Branch -Wanoworie Pune

My issue is that I have applied for account closing request on 21/04/16 in same branch as I mentioned above. The bank executive has given me a account closing form which I have duly filled and submitted as per his satisfaction. He assured me that all the compliances are complete and account closure shall be processed smoothly. I also confirmed whether any charges applicable...
Complaint comments  Read comments [1]Complaint category Banks

Axis Bank — Neither opening my ac not returning money

 shankar shan mallick on Mar 26, 2017
Dear sir,
I opened an account in axis bank sohna road sec49 Gurgaon in month of November 2016 with ac.no.916010053016608.but because of wrong entry by bank the account could not be opened I asked to return the amount.they told ur DD for amount in progress but still I did not get my DD I also complained regarding bank website but couldn't get help any from there mainly Mr.hariom sales person and Mr.Akash Sinha operation head is misguiding me since last three month I felt they spend my money and don't want to return
Please help for me for above subject
Yours sincerely
MAHESHWAR...
Complaint comments  Read comments Complaint category Banks

Axis Bank — Request for reversal of 75000 rs

 Tsachinshivkumar on Mar 25, 2017
This is with complain numer 1494577, i want to put your attention that still i had visited jb nagar branch & met asst. Vice presidance, but still no movement regards this, as we are suffering from medical cost, along with marriage of my sister is there? No one is helping us & as i had drop mail to there every dpt customer service, nodal office, including charmain & m.d of the axis bank, , , but no response??Mail sent to reserve bank email id but no response?????more than 3months gone & still we are wating for our funds????i m requesting to the managment comitee take drastical & strong action on...
Complaint comments  Read comments [1]Complaint category Banks

Axis Bank — Cash not received but amount deducted

 Harshitha Ammu on Mar 25, 2017
I withdrew 6000 rs cash, the transaction timed out and got cancelled but the amount has been deducted, I contacted the customer care service but it was of no use. I waited for many days hoping that my money would be refunded back but it didn't happen.so please help me with the issue it has happened twice till today and no response from the banks . I am from a middle class family who has to work the whole month to get salary and when we need money for immediate purpose this thing happens . 6000 rs for a middle class family is a lot and it is the hard work and patience of the person to earn it so...
Complaint comments  Read comments Complaint category Banks

Axis Bank — Account blocked without Intimation and check bounced as there was insufficient balance

 Chatham on Mar 24, 2017
My account got blocked without any intimation and my hdfc personal loan which is linked with it for auto debit of loan amount was unable to debit the amount as there was insufficient amount and the check got bounced and charged 350 for the check bounce and 15% service charge i.e a total of 500rps

When I asked the bank manager about it, she was like it is because of demonetization we have blocked most of the accounts and if I can fill the form and submit then it will get activated, By the time I have filled the form and submitted, My ECS got generated and check got bounced, Whom should...
Complaint comments  Read comments [1]Complaint category Banks

Axis Bank — NEFT Amount not credited in beneficiary account

 siddharthoza on Mar 23, 2017
Dear concern

My self siddharth oza i have done neft on 22nd march 2017 round about 19:00 o├žlock in evening but on 23rd march 2017 at 16:01 ammount didnt credited in the account of beneficiary. Transaction was done from axis bank to hdfc bank. Which is not at all acceptable.

From axis a/c :914010004960794 to hdfc ac no:50200003469180

In status in mobile banking app it shows that money is debited from ac and request has been posted to rbi

Please resolve the issue asap.

Regards
Siddharth...
Complaint comments  Read comments Complaint category Banks

Axis Bank — Abruptly deducted rs.775.00 on 21st Jan 2017 of A/c . during Demonetization period from my current A/c no.913020007260723.

 sksadhukhan2011@gmail.com on Mar 23, 2017
Dear Sir
This is to intimate you that My banker Axis Bank Ltd, Serampore
branch, abruptly deducted rs.775.00 on 21st Jan 2017 in the name
consolidated charges of A/c / Minimum balance for the month of
December'2016 i.e. during Demonetization period from my current A/c
no.913020007260723.of M/s.Sahana Enterprise.

How can my banker deducted my money during Demonetization period in
the name of short of minimum a/c balance ?

Therefore Please look into the matter and advise them, they can not
simply deduct any amount or charges...
Complaint comments  Read comments [1]Complaint category Banks

Axis Bank — Neft

 Ranjan Saksena on Mar 23, 2017
Dear Srividya Narayan,

Your transfer has been sent!

The money is on its way to your receiver's account or mobile wallet. Many account deposits are completed within a few hours, and mobile wallet deposits are typically completed within minutes. Depending on local operating hours and regulations, additional time may be needed for the funds to become available in your receiver's account.
The reference number for this transfer is:85915077

Transaction Receipt:

Thank you for using MoneyGram!

Your money transfer has...
Complaint comments  Read comments Complaint category Banks

Axis Bank — Credit card settlement 9910096280

 prateek bharti on Mar 22, 2017
Had done the settlement of credit card, have paid the amount in november 2016. the concerned person were mr.Mohit -9999670265 and rohit9821591116.

was continuously following no dues tilll ja nuary but no reply from these guys.

now the bank is again asking for payment.

The settlement letter was of rs22000, i have put up amount of rs21000 .

have asked mr rohit is that enough so he examined yes.

was following for the no dues for more than a month but didnot get any revert and no confirmation to pay rest 1000.

Now...
Complaint comments  Read comments Complaint category Credit Cards

Axis Bank — Regarding to amount deduction

 Virendra Thakur on Mar 22, 2017
Dear sir I am Virendra singh thakur costomer of axis bank and axis bank deducted my amount 500 Rs for maintance and debit card charge . And when I go to my branch for reverse my deduction amount .he told me that this reverse charge not given and he is ignored me .
His behaviour is not satisfactory for me and not help to costomer proper
I am really unbelievable service and I think close to my account this bank and
I am very disappointed for brand person and his branch manager please give me satisfactory feedback and option for reversing my charges other wise I will go for other...
Complaint comments  Read comments Complaint category Employees

Axis Bank — Debit card

 Nisha Raval on Mar 22, 2017
My account no is 013010100144827 by name nisha uday raval. one month before my debit cards has been blocked for same i received msg early morning. i contacted branch they couldn't reply why this happened and ask me to fill new debit card issue application. which i hv submitted but still not received my card. on 14/03/17 i received pin no. (not card). i contacted mrashish at race course branch he said he will check and will call back. still today no call and no card has been received.
Kindly note if my card has been misplaced or something wrong happen i will not be responsible as i don't hv...
Complaint comments  Read comments Complaint category Government Organizations

Axis Bank — Consolidated charges made by bank in salary a/c

 Kkmoonat on Mar 22, 2017
Dear Sir,
I am a axis bank customer and my a/c no 463010100019141 which is register with name of kamal kumar moonat and many times axis bank made charges rs 350 and services tax the name of consolidated charges in my salary a/c .and i want my charges back from bank .
i have visit many times in bank, bank manager says that please complain in writing and then i have submit my complain on 14-12-2016 in writing which is also attached in photo.
please help me my details are below
Name:-Kamal Kumar Moonat
A/c No:-463010100019141
Mobile No.9827279981...
Complaint comments  Read comments Complaint category Banks

Recently Discussed

(8 minutes ago)
Yes Bank
Account Closing Request
(26 minutes ago)
Delhi Jal Board
Ganda gutter Ka pani supply
(31 minutes ago)
Mother Dairy Booth No.699, Sec.18,rohini,delhi
Cheating, fraud in supply and unethical behaviour
(35 minutes ago)
Yatra Online / Yatratrip.in
Was unable to complete the transaction
(36 minutes ago)
Axis Bank
Duplicate transaction amount is not refunded

Featured Complaints

www.bdomains.com