Axis Bank Customer Care
Axis Bank Limited
Customer satisfaction rating: 35%
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7119
COMPLAINTS

Axis Bank Customer Care

Axis Bank Limited

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Address
Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India - 400025

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2049
down
866

Phone:
Phone:
up
1170
down
540

Additional info
Ahmedabad
TRISHUL, Third Floor, Opp. Samartheshwar Temple, Nr. Law Garden, Ellisbridge, Ahmedabad - 380006

USA: +1 855 205 5577
UK: +44 808 178 5040
Singapore: +800 1206 355
Canada: +1 855 436 0726
Australia: + 1800 153 861
UAE: +800 035 703 218
Saudi Arabia: +800 850 0000
Qatar: +800 100 348
Bahrain: +800 11 300

View More Information...

Customer satisfaction rating
35%
Complaints
7119
Pending
238
Resolved
2371
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So far so good - The company responded to our notifications and is working on resolving complaints.

Axis Bank related photos (973)

Axis Bank Complaints & Reviews

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Axis Bank — fake call regarding free credit card

 Nafeela on Feb 18, 2019
Just got a call from axis bank([protected]) kodambakkam branch, named as dhanya, asking to accept the credit card which is life time validity and there I got a OTP from axis bank for credit card acceptance.. ANd they asked for OTP which I received in my registered Mobile no. Unknowingly I said the OTP, which I received and they asked for my mother name and said that too.. and they ended up with saying that I ll receive it within 2dys and requested to accept it.. having doubt that it might be a fake call.. please clarify it....
Complaint comments  Read comments Complaint category Credit Cards

Axis Bank — worst customer support [Resolved]

 VIPUL KANDALA on Feb 18, 2019
Sir I opened axis ASAP account for my brother I went to the bank for the kyc stuff and one of the bank employee is asking for adhaar card and she was shouting at me that you come to the bank again I will see you about your supreme court rule. As per the new rule passed by supreme court of India that adhaar is not mandatory for a bank account so kindly resolve my issue regarding that..

Bank name : AXIS BANK
IFSC CODE : UTIB0002157...
Complaint comments  Read comments Complaint category Banks

Axis Bank — mobile number update for online transactions

 smitpatel457@gmail.com on Feb 18, 2019
I already registered my mobile number.when i do a payment through paytm by debit card but i can't get OTP for payment and i get a message of 'mobile number is not updated for online transactions'.If i add my axis bank account in Bhim axis pay, but i get a message 'your account is not fetch with your mobile number.but i also update my mobile number in axis bank account.i can't do any payment in paytm, google pay, bhim, samsung pay etc....
Complaint comments  Read comments Complaint category Banks

Axis Bank — my share certificate not transfer

 anand897 on Feb 18, 2019
I have loan in axis bank loan ac no-phr[protected]
loan is active allmost one and one and half year most importent subject is loan instolment ecs date is -every month date off 5 but last instolment is cut is after 5 that is in my ac bal is low only rs 2000 and ecs is bounce and second time is passed after 5 days
that i will request my bounce charges ples wave off and second complain is my society share cerificate not transfer by bank because my oriegnal share certificate subited in bank and i send mail every time in your thane axis bank home loan branch but there is no reply and...
Complaint comments  Read comments Complaint category Loans

Axis Bank — negative balance on salary account

 Nallamani N on Feb 18, 2019
My previous salary account with Axis bank was deactivated and its now with negative balance. I wish to activate the account, do I need to pay the negative balance amount ? Why Axis bank has charged penalty for salary account. My debit is also freeze, I now RBI has long back in 2014 asked banks to stop imposing charges for non-maintenance of minimum balance once the balance in the account reaches 0....
Complaint comments  Read comments Complaint category Banks

Axis Bank — 5000/- deducted with name of consolidated charges.

 Mohd Raffi on Feb 17, 2019
Hi, iam raffi from chittoor, andhra pradesh. I have savings account in axis bank. Everytime iam losing lot of money in this account as consolidate charges without primary intimation. Just now 5000/- deducted with the name of consolidation charges. Please help me to get back the money. I have contacted on bank but no proper response. Even not getting proper information in phone banking also.
My mail id: raffi-d@hotmail.com....
Complaint comments  Read comments Complaint category Banks

Axis Bank — highly charged consolidated charges

 Aashiff on Feb 17, 2019
Hi, i have saving account in axis bank & when i checked my balance they have deducted month of nov 2018 rs.600+108 (Gst), month of dec 2018 rs.1210+217 (Gst) and also momth of jan 2019 rs.150+27 (Gst) from my account written as consolidated charges. Plz help me to get my money back, these banks are deducting innocent peoples money from their accounts without telling peoples...
Complaint comments  Read comments Complaint category Banks

Axis Bank — need reverse

 PRIYA KAMEI on Feb 17, 2019
I have an axis account since past 3 years as a salary account. I have left the job for some problem and i was not able to maintained the minimum balance. Now axis has deducted 4000 as consolidate charges. This is really not acceptable to deduct this much amount. And axis bank employee are not helpful at all. I went to nearby bank and i inform that my card is not working they said they that could be atm machine. They could have informed about everything but not. I need a reverse back in my account.

Thanks
Priya...
Complaint comments  Read comments Complaint category Banks

Axis Bank — consolidated & card charges being charged of approx rs 2100

 Mahipal Kumar Mondal on Feb 17, 2019
Dear axis bank,

Hi, i have saving account in axis bank & when i checked my balance they have deducted rs 354 as card annual charges from my account and consolidated charges of 1655 (Including gst tax) at 2am mid night on sunday.
I thought to transfer some amount to crpf wives welfare association. But how can we if our bank itself are looting in different different way. They are looting us indirectly in the name services.

I believe it can be solve soon.

Regards,
Mahipal kumar mondal...
Complaint comments  Read comments Complaint category Banks

Axis Bank — very fifa highly consolidated charges

 Souvik00007 on Feb 17, 2019
I have a salary account from last 8 months. And it has no minimum balance criteria. Suddenly the bank debited my account by re 1500 as consolidated charges. This amount is huge. Please refund my money.. Please give me the feedback soon. The bank don't give us any information about their charges, suddenly they debited a huge money from our account and it's a very bad manner i think....
Complaint comments  Read comments Complaint category Banks

Axis Bank — nit transfer the money

 Veer Chaudhary on Feb 17, 2019
I send tha maney in an another account and tha fund does not transfer and deduct in my account i complaint before but not responce of any call and complain fornm and no sms of this matter check my account an tha problem solve quick i camplain 1 before but no response did comes i call alredy in custumer care but he say that wait for some days 2-3 and it may be network problem but this is tha matter of 6 feb...
Complaint comments  Read comments Complaint category Banks

Axis Bank — charges deducted as consolidated charges

 Anitha Harikumar on Feb 17, 2019
Hi, i have salary account. For past few months from my account money is deducted for consolidated charges and leaves my account with zero balance. Every month 200 to 800 rupees deducted as consolidated charges with gst. Evey middle of the month it's happening with out any detailed information. I need the valid reason with explanation for what it was deducted and refund me....
Complaint comments  Read comments Complaint category Banks

Axis Bank — my account has been debited by 3000 rupees

 DREAMBAAZ BOY on Feb 17, 2019
Sir/maa'm
Right now i am feeling so sad as a customer of axis bank..
Tonight i got a msg from the bank that ur account has been debited by 3000 rs, which is a very huge amt for mebefore
Before this i had 29800 rs in my act but now i have only 26600 rs in my acc..
As i got this amt by the mean of scholarship to submit the fee but now i am short with 3000 rs for fee submision..
Kindly refund my balance...
Complaint comments  Read comments Complaint category Banks

Axis Bank — refund consolidated charges amt

 Kawaja on Feb 16, 2019
, i have saving account in axis bank & when i checked my balance they have deducted 717.75 rs from my account written as consolidated charges. Plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples.
Pls refund that amount.

Thanking you

Regards

T. Nathiya banu
[protected]...
Complaint comments  Read comments [1]Complaint category Banks

Axis Bank — cancel credit card request

 Jayashree Vaishnavi on Feb 16, 2019
Hi,
I am jayashree vaishnavi from karur. Today (16.02.2019) i got a call regarding buzz credit card sanction. Since my salary account was linked with axis bank account, i got this call. I would like to cancel this buzz credit card. Could you please help me since there is already one more card with my brother.

Regard,
Jayashree vaishnavi
Phone:[protected]...
Complaint comments  Read comments Complaint category Credit Cards

Axis Bank — credit card fraud limit increase

 Rahul Tangankar on Feb 16, 2019
Hello sir,
I am rahul,
I got a call on 14/02/2019,
From [protected],
[protected],
Saying it's from axis, is any problem with your credit /debit cards,
I asked them to increase my credit card limit,
Then they asked me it's no., it's expiry date, as well as otp,
And deducted my rs21500/-
..
Immediately i tried calling to axis bank costumer service no. But that's not connected

So please confirm this both nos and help me get back my money..
It's humble request.....
Complaint comments  Read comments Complaint category Credit Cards

Axis Bank — a call from axis for debit & credit card limit increase

 Rahul Tangankar on Feb 16, 2019
I got call on 14/02/2019, from [protected], [protected]
Saying that it's for debit & credit card enquiry, so i asked them to increase my credit card limit then they started processing
Then they asked me card no., it's expiry date, and said rs 8400/-will going to be credited, and they asked me for otp,
It's my mistake too without checking i gave them otp and my amount got deducted rs21500/-,

Immediate i tried calling on costumer service but it's not connected..
Please help me get back my money..
It's a humble request.. Please...
Complaint comments  Read comments Complaint category Credit Cards

Axis Bank — negative balance in current account

 soham9084 on Feb 16, 2019
I run a small business and in 2016 i opened a current account in axis bank, but at that time due to some issue with transaction in this account i had to open a savings account and transferred the whole amount from the current account to the savings account as advised by the branch staff. They told me the current account is closed and now i can operate from the savings account. But after someday i started receiving message regarding negative balance. Then when approached to the branch they told me please ignore this kind of messages it will stop coming after few days. Then after few days i again...
Complaint comments  Read comments Complaint category Banks

Axis Bank — again necessary debit interest billed.

 Gokul Goki on Feb 16, 2019
According to the past statement given by me. Again axis bank credit card people have charged excess interest fees of rs 430.98 & gst fees in this month. I have paid the month minumum payment due before the specified time paid on : 16 jan itself, last payment due was rs 02 feb 2019. I have payed it on time before the last date.
If i am able to contact them they are not responding properly. I am not able to close the credit card account because of the unessecary fees.
Please credit me all the uncessary amount debited from axis bank....
Complaint comments  Read comments Complaint category Credit Cards

Axis Bank — two refunds not received to axis debit card

 mmaddyyyy on Feb 16, 2019
I want to check about a transaction id processed on mid of jan 2019 by purplle.com for refund amount in my axis bank debit card. And also another refund by paytm for my ticket cancellation on feb 5th 2019. I haven't got my refund yet for both the refunds.
Axis bank toll free numbers are not connected. Emergency helpline numbers also not connected to talk with their executives, only pre-recorded call. No proper mail ids
Kindly help....
Complaint comments  Read comments Complaint category Online Shopping

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