Axis Bank Customer Care
Axis Bank Limited
Customer satisfaction rating: 26%
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4278
COMPLAINTS

Axis Bank Customer Care

Axis Bank Limited

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Address
Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India - 400025

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
872
down
468

Phone:
Phone:
up
533
down
313

Additional info
Ahmedabad
TRISHUL, Third Floor, Opp. Samartheshwar Temple, Nr. Law Garden, Ellisbridge, Ahmedabad - 380006

USA: +1 855 205 5577
UK: +44 808 178 5040
Singapore: +800 1206 355
Canada: +1 855 436 0726
Australia: + 1800 153 861
UAE: +800 035 703 218
Saudi Arabia: +800 850 0000
Qatar: +800 100 348
Bahrain: +800 11 300

View More Information...

Customer satisfaction rating
26%
Complaints
4278
Pending
278
Resolved
1034
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Axis Bank Complaints & Reviews

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Axis Bank — money not dispensed but its show transaction completed

 ranjit260178 on Jul 27, 2017
Money not dispended but balance get deducted

I am a customer of ICICI(S/B a/c-000401600715).

On 17/07/2017 around 21:35 hrs I had used Axis Bank ATM(ATM ID-CWAW06202, RECORD NO.3802 in CHARKOP MARKET KANDIVALI WEST) for money withdrawal but the txn SHOWED SUCCESSFUL but Machine not dispensed the Money due to network error.

I didn't get the money but my ICICI account was debited.

Please investigate and get it credited back to my ICICI S/B account ASAP.

The feedback says that AXIS delays this kind of complaints abnormally...
Complaint comments  Read comments Complaint category Banks

Axis Bank — loan personal

 Dnyaneshwar Ubhedal on Jul 27, 2017
My loan account no is PPRO16501596421...I got notice from ad.sachin singh about one sided cancellation of loan agreement and dropped security cheque no.349259..of dena bank pimpalwadi branch..threatens about legal case under 138...loan disbursment date is 10/11/2015..amount is 210000...tenure is five years...presently account is active..and in RX step...I cannot repay this loan prior the tenure...plz help me...I am ready and willing to pay the future installments regularly......
Complaint comments  Read comments Complaint category Loans

Axis Bank — refund amount of 50000

 Tanaji Dhaigude on Jul 27, 2017
I have transfer by debit cart amount 5000 for state common ENTRANCE/mumbai/STATE COMMON ENTRANCE/SEQ NO. 718115424478, regarding admission of engineering on 30/6/2017 till now no refund. My self tanaji dhaigude from baramati .
i have call customer care then also my amount not transfer.
my contact number is 9422321512.
please transfer my amount as fast you can...
Complaint comments  Read comments Complaint category Education

Axis Bank — reversal of failed transaction

 Avinashx200 on Jul 27, 2017
Dear Sir/Ma'am,

Greeting of the day,

I Avinash Singh did an online transaction on 15th july 2017 of 5350/- INR on IRCTC website using my debit card but the payment got failed and amount got debited from my account. As per IRCTC they have initiated a refund instruction with axis bank on 17th July 2017.

I called axis bank customer care (1860-500-5555) on 21st july 2017 to check the status of the refund and they asked me to wait till 25th July 2017 as it takes 7 working days. So i waited and finally called customer care again on 27th July 2017 to see what...
Complaint comments  Read comments [2]Complaint category Banks

Axis Bank — fraud attempts for atm cards details - future action for customer care.

 Rajos on Jul 27, 2017
I am an Axis bank customer commited to society and noticed that lot of fraud attempts for ATM Cards details were resulting in customer dissatisfaction. So an early action is appreciated for such attmpts which i experienced.

It is alwyas the ignorant customers being cheated by such frauds although all banks have been giving strict instructions.

Can Axis Bank help me to locate the above cheat mobile numbers. I wrote a compliant to IRTCT referring my Mobile no 9867217925 . Within second i got a cheat asking in poor Hindi not even knowing English some details and asked...
Complaint comments  Read comments Complaint category Credit Cards

Axis Bank — netbanking

 Asim Bhaduri on Jul 26, 2017
Account no. Asim bhaduri (026010100113564) amountinr 700.00transaction typedebit

Transaction date25 jul '17transaction descriptioninb/508169297/payu.in/ola money to swati

As of yesterday i sought to transfer rs 700 to ola money in my wife swati bhaduri’s credit. A/c was immediately debited but swati’s ola money has not been credited even on next day.. However, my a/c has not been credited back. Pl arranger reversal immediately and confirm.

Pl ack receipt.

Thanks and regards

Asim bhaduri
Id:02020619...
Complaint comments  Read comments Complaint category Banks

Axis Bank — savings account credit freeze

 Nikhil R D on Jul 26, 2017
My account # 912010053515631 was started as a salary account with accenture in 2013.in 2016, i left the company and this salary account was converted into a savings account with the minimum balance of rs. 10000. Since then, i have always maintained the balance but now it has a credit freeze on it. I'm not able to credit any amount from other accounts into this account. Please help....
Complaint comments  Read comments [1]Complaint category Banks

Axis Bank — atm cash dispensing

 Rupa ghosh datta on Jul 26, 2017
Atm attached with br code 547 in madhyamgram in west bengal is imposing arbitrary limit over single withdrawal. On 25.07.17 it was 4000/-. Today it is 2000/- which is inconveniencing customers. As free trn is limited we are forced to make multiple transactions. Though rbi has withdrawn such limit, this br
Is contunuing with it. I want this bank to allow us to withdraw the maximum permissible amount in single transaction in atm...
Complaint comments  Read comments [1]Complaint category Banks

Axis Bank — wrong deduction happened

 Aßhìshèk Thàkùr on Jul 26, 2017
1061 rs has been deducted from my account
In june they deduct 700 rs approx and this month they deduct 180 for gst tax and 350 rs approx for consolidated charge without any information.
Which is enough to complain against axis bank. Before deducton they didn't notify me neither sms nor call.
I want return my money back otherwise i'm going to close my account
Refund my money at any cost....
Complaint comments  Read comments Complaint category Banks

Axis Bank — money deposited in atm not credit in my account

 rani vishwakarma on Jul 26, 2017
Dear,

I am having a/c no 916010065508515 axis bank lajpat nagar branch, on 14/07/2017, i have deposited 3000 /- in cash deposited machine in axis bank barakhamba branch.. As per your branch staff saying that this is a technical error,, you will get your money till tomorrow 15/07/2017,, but still i could not get my money, its already one week has gone,, even staff of axis bank doesn`t know anything about the process. They are replying wisy-wasi manner.
Plz do the needful.. Or atleast trained your staff.
Not satisfied with your service

Warm regards,
Complaint comments  Read comments Complaint category Banks

Axis Bank — axis bank charging home loan interest rate at 15.5% higher than the rate stipulated by mis selling third party life insurance policy

 Sunil Verghese on Jul 26, 2017
To axis bank
Ka: principal nodal officer
Cc: reference to trailing mail from mr siddhesh mulgaonkar, nodal officer team, and the various mails send to axis bank management and ceo from 08 of june 2017.
Cc: mr p. Krishnamoorthy

Sub: axis bank management fraudulently charging home loan interest rate at 15.5% higher than the rate stipulated by selling third party life insurance policy, amounting to deficiency in service,
Against the principles of justice, equity and good conscience

It seems to be a mockery of systems, axis bank has effectively...
Complaint comments  Read comments Complaint category Banks

Axis Bank — collection

 Arun1979 on Jul 26, 2017
I maintained 2 r 3 credit cards in different banks. I met an accident last month. My wife also hospitalised. I pay my credit card dues 30 r 31st the subsequent month. My health condition i can't paid before that. But axis bank collection agents behaves likes rowdies and the people using words r very cheapr. Its hurting lot. I using card only for medical and hospital purpose. After i get reimbursement from insurance i close the account and i cancelled the credit card. Because i can't see like these people. Very worst behaviour....
Complaint comments  Read comments Complaint category Credit Cards

Axis Bank — refund initiated from from redbus but money not credited

 Manojthotli on Jul 26, 2017
I have booked a ticket from redbus. They cancelled the ticket due to bus cancellation and processed the refund to axis bank on 8th july. I have waited for a week and sent a mail to axis bank support team. They have raised a ticket. After one week i enquired them even then they is no status of ticket they are just telling me to wait and be patient. Even today (18 days) my refund is not credited.
When i had a chat with axis bank they are telling me refund issue is in process and the tat (Turn around time) for such refunds is 120 days. How can the bank expect the customer to wait for 120 days...
Complaint comments  Read comments [3]Complaint category Banks

Axis Bank — am going to close the account asap

 Narendra babubm on Jul 26, 2017
Hi
I have a salary account in axis bank.in mgroad branch bangalore. I want to inform that the are dedicating amount in the name of consolidated dp charges from my account without inform me i didn't get any notification for that. When i called the customer can they informed that it is deducted because of the dmeat account
I am going to close the asap...
Complaint comments  Read comments [1]Complaint category Banks

Axis Bank — verification fraud calls

 new_user111 on Jul 25, 2017
Hi,

I am getting calls from some number asking my credit card number and cvv number. They are saying it is a verification call. They have details of my billing address as well. I do not know how they got it. I spoke to customer care executive and confirmed that it might be a fraud call as they are asking for cvv number. Today i got call from 9718775477. Since last 1-2 months i am getting such calls from different numbers. So please look into it and take a step so that nobody will get trapped into it....
Complaint comments  Read comments [1]Complaint category Banks

Axis Bank — deduction from my account as consolidated charges without any intimation

 bipinrj2005 on Jul 25, 2017
I have an account in axis bank ltd, green park new delhi branch which was opened by my last employer i. E. Greenply industries ltd as a salary account. I have left the company in december 2015 and after that some days i started maintaining this account with saving and also contacted axis bank green part ltd branch whether my account is converted in saving or not. They told that if there is no credit of salary from last three months the account automatically converted to saving account.
From last two months there is a lot of deduction from my account as consolidated charges for account i....
Complaint comments  Read comments Complaint category Banks

Axis Bank — tip/scg. visa. pos. dt 25072017

 Nilesh Bhalani on Jul 25, 2017
Without my permission some amount getting debited from my account, it is mentioned in the statement like info: tip/scg. Visa. Pos. Dt 200717. If i ask customer care they say if i use my debit card in hotel or some shopping it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. The restaurant or super market or where ever we swipe they charge 2 percent for using card, the merchant will pay the bank some percentage and why the hell you guys charging from us too. You guys charging all sort of sevice charge, atm usage charge, quarterly charge...
Complaint comments  Read comments [1]Complaint category Banks

Axis Bank — money deducted from bank account but not reached to paytm

 ved prakash 0003 on Jul 25, 2017
I had done two transaction if 1000 rupees and 1000 rupees to add money in paytm wallet by using axis internet banking on 12th july 2017. But only one transaction was successful that was second transaction.in first transaction money is deduced from bank account but not reached at paytm wallet. But when i contact with the paytm they told me that only one transaction was done and when i contact with the axis bank customer care they told me that money is transferred to paytm and cannot be refund. So please help me to shortout this problem.
Axis bank account number-642010100004862
Axis...
Complaint comments  Read comments Complaint category Banks

Axis Bank — account credit frozen

 celvah2006 on Jul 25, 2017
Hi my account no is 0140100124539. When i tried to transfer money to this account i got a message stating that my account is credit freezed. This is a surprise to me as i regularly get debit update sms from your bank and never been informed about htis credit freeze.

Im staying in kancheepurqm and hence cannot go to my home branch at chennai if kyc documents are needed to be submitted.

Kindly defreeze my account and give the option of ekyc as other banks are doing.

Also because if this credit freeze issue i have lost my insurance payments and other pending...
Complaint comments  Read comments Complaint category Banks

Axis Bank — did not open my account

 Vicky Ghosh on Jul 25, 2017
मेरा नाम विकाश घोष जिला कोंडागांव, ब्रांच कोंडागांव। कुछ दिन पहले आपके कोंडागांव ब्रांच से कुछ अधिकारी मेरे पास आये और खाता खोलने के नाम से छह हजार रुपए का चेक लिए और दो दिनों में खाता खुल जाएगा बोले पर आज तक खाता नही खुला और नाही मेरे...
Complaint comments  Read comments Complaint category Banks

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