Axis Bank Complaints & Reviews

I have been charged INR 1800 ( Oct, Nov & Dec each 600) as avg bal.

I opened SB A/C during 2020 with INR 5000 as minimum balance for the purpose of home loan. and I maintain balance much higher than minimum balance

The above charges have been done recently without any information to me.
when I reached RM they told i have to maintain INR 75000/-.

Bhaskar R
[protected]
Axis Bank,...

Dear Sir,
I was an employee of AXIS BANK LTD had 353641 and PAN NO IS DHRPK1672P.
I was terminated but they didn't provide my NOC and it is very crucial to me in my life...

Kindly assist in closing the salary account of my son Nihal Verma who passed away after a tragic accident on 27-Nov-2025...

Dear Sir/Madam
User created Fake Website https://vijayeendravasatigruhaguesthouse.com

Took room booking through phone no +91 [protected], Asked to pay 2520 rupees to below axis bank QR code ID
UPI ID : gpay-[protected]@okbizaxis

After 10 min again he called and told me that i need to do two transactions, one with 2500 rupees and another with 20 rupees, then he said 1st payment will be refunded....

My Citibank Home Credit loan of Rs.84, 00, 000 was migrated to Axis Bank in July 2024. Citibank’s certified loan statements clearly confirm:

Total principal repaid before migration: Rs.43, 48, 603.88

Correct principal outstanding at migration: Rs.40, 51, 396.12

However, Axis Bank recorded the migrated principal as Rs.62, 16, 597.88, which is Rs.21, 65, 501.76 higher than the principal certified...

Account holder name: Tanish Khandelwal
Account no: [protected]
Account open year: 2022

With the recent changes as i had maintained average account balance from the opening year till now but in 21 November 2025 axis bank charged me september 2025 charges without prior information in email or any other form and no specific request mentioned in statement on how much balance to be maintained....

Respected Sir/Madam,
I, Mr. Asha Kanta Sharma, am in receipt of a so-called “Legal Notice” sent to me via email on 6th May 2025 from the following email address: 📧 [protected]@ks-legal.in

This email purports to represent KS Legal & Associates, claiming to act on behalf of Axis Bank Ltd. by Axis Bank Employee Bipasha Hazarika at ‭[protected]‬ in relation to certain alleged dues on my credit card. Upon careful examination,...

Respected Sir/Madam,
I, Mr. Asha Kanta Sharma, am in receipt of a so-called “Legal Notice” sent to me via email on 29th September 2025from the following email address: 📧 [protected]@ks-legal.in

This email purports to represent KS Legal & Associates, claiming to act on behalf of Axis Bank Ltd. by Axis Bank Employee Saptarshi Das at [protected] and saptarshi1.[protected]@axisbank.com in relation to certain alleged dues on my credit...

Respected Sir/Madam,
I, Mr. Asha Kanta Sharma, am in receipt of a so-called “Legal Notice” sent to me via email on 10th September 2025 from the following email address: 📧 [protected]@ks-legal.in

This email purports to represent KS Legal & Associates, claiming to act on behalf of Axis Bank Ltd. by Axis Bank Employee Bibek Saha, Mobile No [protected]‬ in relation to certain alleged dues on my credit card. Upon careful...

Dear team i have opened a account with your bank approx 3 months before for having beo corporate and your account opening rm said to provide same within 2 weeks

But account opening has not provided me corporate neo and i am unable to access same via application .

From last three i am begging employee and branch as well but rm is not even picking my phone and not reverting for same .

This is mental...

In 2019, I took a home loan of ₹84, 00, 000 from Citibank. In July 2024, Axis Bank acquired Citibank’s retail portfolio and migrated my loan. During this process, Axis Bank unjustifiably inflated the outstanding principal by ₹21, 65, 502. When I closed the loan in July 2025 through a balance transfer, they recovered ₹1, 05, 65, 502 — an amount far exceeding the actual principal.

This is cheating people and they may...

Despite multiple attempts to resolve this with your team over the past several months, the situation remains unresolved. I have paid minimum payments as requested by your executives, yet the promised settlement and closure of my account have not occurred. Instead, the balance continues to grow, causing me and my family significant distress, and also badly affecting my CIBIL score as well as disappointing my mental stress.

As...

I am writing to bring to your attention an issue that has been negatively impacting my CIBIL score. Despite my earlier request to close my credit card account(s) with a zero outstanding balance, I have recently noticed that unfamiliar charges are still being applied.

It appears that annual fees from AXIS Bank is charging me Rs.6, 326.00. are being added to the account, and interest is being levied on these charges. Please note...

My account has been debited MULTIPLE times with unauthorized debit from Axis Bank

We wish to inform you that your A/c no. XX6735 has been debited with INR 1161.00 on[protected]:00:26 IST by TIPS SCG POS/127008/29.08..

We wish to inform you that your A/c no. XX6735 has been debited with INR 973.87 on[protected]:40:51 IST by TIPS SCG POS/870486/28.08..

We wish to inform you that your A/c no....

Details:
Customer Name: Manisha Jaiswani
Customer ID:[protected]
Account Number: [protected]
Branch: Raja Park, Jaipur
Branch Manager: Ms. Rakhee Sharma
Service Request No.:[protected]
Complaint:
I opened a savings account with Axis Bank after completing full Video KYC and PAN verification. The bank confirmed activation and I transferred my funds. However, suddenly and without any...

Date of transaction is 15 april

I received 10k+ from friend and then someone did complaint on my account (4th layer) I called to axis helpline number they said to go branch then I went to branch very next day they said to go my home branch which is located 1k km way from me then I req them to change my home branch to they didn't did and told me to add inr in account your lien amount will be removed then I did but still...

I applied for an Axis Neo Credit Card, which was clearly advertised as Lifetime Free — meaning no joining or annual fees. However, Axis Bank mistakenly issued me a Rewards Credit Card, which is chargeable.

Despite selecting the correct offer through the mobile app and having clear proof (screenshots, OTP confirmation, app screen recording), I was charged ₹1000 + ₹180 GST = ₹1180.

I raised the issue with Axis Bank via email, shared all evidence, and requested correction or reversal. Instead of resolving it, the bank declined my request and billed me anyway.

On 25 June 2025, I filed a formal complaint with the RBI CMS portal (Complaint ID: N[protected]). Even after 30+ days, there has been no response from Axis Bank, and the complaint is still showing as "Registered with Regulated Entity".

Now my credit card statement shows ₹1180 as Minimum Amount Due, with a due date of 11 August 2025 — while my complaint is still unresolved.

This is a clear case of misleading offer and poor grievance redressal. I request:

Immediate reversal of ₹1180 charges

Axis Bank’s response on RBI CMS

Confirmation that my card will be marked as Lifetime Free or replaced with the correct Neo Card

Please resolve this on priority to avoid late fees, credit impact, and further escalation.

Despite escalating my grievance to both the Reserve Bank of India and Axis Bank’s highest offices, I’ve received nothing but silence, negligence, and further harassment.

👉 RBI Complaint ID: [N[protected]
👉 Axis Bank Complaint ID:[protected]

Instead of resolving the issue, Axis Bank shamelessly forwarded my complaint to the same recovery agents who were harassing me — empowering...

My father had a salary account with Axis Bank, which included an insurance and accidental claim benefit. In March 2024, he met with a serious accident and was admitted to the ICU. He remained fully bedridden for three months full body paralyzed and sadly passed away in June 2024.

When we went to close his account, the bank informed us that we could claim the insurance linked to his salary account. Given the financial burden...

Dear Customer, your contact details are not available with the bank for online transactions. Please visit your nearest branch to update your contact details or please contact the bank customer care.

1 - without contact details we can't open a bank account also message is coming to mobile for offline transaction how it is possible without contact info.
2 - more than 20/30 times i called on customer care they are telling...