Axis Bank Customer Care
Axis Bank Limited
Customer satisfaction rating: 37%
Submit a Complaint
7460
COMPLAINTS

Axis Bank Customer Care

Axis Bank Limited

TwitterFacebookLinkedIn
Address
Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India - 400025

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2103
down
884

Phone:
Phone:
up
1196
down
554

Additional info
Ahmedabad
TRISHUL, Third Floor, Opp. Samartheshwar Temple, Nr. Law Garden, Ellisbridge, Ahmedabad - 380006

USA: +1 855 205 5577
UK: +44 808 178 5040
Singapore: +800 1206 355
Canada: +1 855 436 0726
Australia: + 1800 153 861
UAE: +800 035 703 218
Saudi Arabia: +800 850 0000
Qatar: +800 100 348
Bahrain: +800 11 300

View More Information...

Customer satisfaction rating
37%
Complaints
7460
Pending
269
Resolved
2628
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Axis Bank related photos (1042)

Axis Bank Complaints & Reviews

Sort by:

Axis Bank — require noc copy for credit card

 roman8000 on Apr 24, 2019
Hi Axis bank,

This is regards to credit card of Axis bank:[protected], their was settlement done on 14th Feb 2012. However, the collector promised that he would provide the NOC document. Therefore till date, i have not received.
Kindly suggest on this workaround and need the NOC document as soon as possible.

My contact number:[protected]...
Complaint comments  Read comments Complaint category Credit Cards

Axis Bank — account closure without any prior information.

 Varunksharma on Apr 24, 2019
I opened my ASAP axis bank account last year with full KYC procedure. I was frequently using all the banking services withh the same account. Recently they also deducted the consolidated charges for services.
After two day i got a message that axis bank have closed my account for some reason.
First of all they closed my account with any notice also they have not returend the remaining balance as they claimed in the message.
I believe axis bank is esteemed company working honestly and fulfulling its duties.
Kindly look into the matter and reopen my accoint if possible....
Complaint comments  Read comments [1]Complaint category Banks

Axis Bank — axis bank ecpp assistance without permission charged 1699 from my axis bank credit card

 Vijay Kumar Narayan on Apr 24, 2019
Sir/Madam,

WHAT KIND OF FRAUD IT IS!
First of all i have never requested for the ecpp assistance service,
Without my permission they have deducted 1699/- from my Credit card account after that i have called to cpp customer care for Cancellation they said cannot be refund the amount and the cpp assistance wil be get deactivate shortly .
Kindly Cancel the policy and refund the amount Ecpp Assistance Membership Number : IA1627814...
Complaint comments  Read comments Complaint category Credit Cards

Axis Bank — consolidated dp charged by axis bank incorrectly

 jusjacob on Apr 24, 2019
Hi,

This is Justin Jacob bearing Account number: [protected] in Axis bank. I have a Salary account in Axis Bank

I want to inform that they are deducting amounts in the name of "Consolidated DP charges " from my account without informing me.
I didn't get any notification for that. When I called the customer care they informed that it is deducted because of the Demat account, but noting is linked with my SB account.

I have emailed the team at dp.operations[email protected] regarding this issue and got no reply from them....
Complaint comments  Read comments Complaint category Banks

Axis Bank — axis bank debited 100 rs from axis asap account without my knowledge.

 Nagi Rapper on Apr 24, 2019
Hi sir/madam
I am beant singh, i created an account in axis asap account via online on 23/04/2019. All process are completed and account number and customer id created successfully.

But, now one message i recieved by bank side;that is rs.1000 debited on 24/04/2019 as account closure proceeds to dd acct. And i confused because account created only one day before. Then why they are charging 1000rs for account closure. Please give solution on this problem..
my number is [protected]...
Complaint comments  Read comments [4]Complaint category Banks

Axis Bank — negative balance reflecting rs.4000/-

 Binay Manna on Apr 24, 2019
My mother's account balance is showing Rs.-4000/-, she left her job before 2 year back and her company had opened a salary account and Not stated any thing that she need to maintain minimum balance on that time.
As per RBI rules no any bank can take charges from customer of minimum balance requirements. Pl close my account as soon as possible.

My mother will not pay anything to you and I m very upset that u are changing money from her LPG gas subsidy amount.

Regards,
Binay Manna...
Complaint comments  Read comments [9]Complaint category Unauthorized charges

Axis Bank — max insurance policy amount was debited two times in my account

 cholapandian on Apr 23, 2019
I have already paid my insurance on last month end 29th of march but from axis bank again debited (20059.47 rupees) insurance amount from my account can you please check and revert this transaction.

Policy details:

Max insurance policy number:[protected]
Date & time: 3/29/2019 7:27:34 pm
Name: mrs. Ananda priya m
Reference number/transaction id: quti[protected]

Bank account no :[protected]

Transaction details from my account :

Date:[protected]
Description : inb/[protected]/maxlifeinsurance/na...
Complaint comments  Read comments [6]Complaint category Banks

Axis Bank — saving account frozen without intimation and could not get proper reason to freeze account

 jay117 on Apr 23, 2019
My saving account has been frozen by axis bank without giving intimation.
After calling customer care for the same and could not got proper reason to freeze account. I have been told that it is been frozen because it is converted to normal account from salary account and need to re kyc at home branch only for it to unfreeze even though
Nothing is changed as earlier (Address etc.).
However i have been told 3 years back when i called customer care informing that i am changing my company and this account wont be my salary account further, it is been mentioned that my account...
Complaint comments  Read comments [7]Complaint category Banks

Axis Bank — for close my account

 SANDEEP BHADOURIA on Apr 22, 2019
Sir mera axis bank mein account hai
Mene oct 2018 ko account close karne ke liye request kiya tha
Lekin 2 month tak bank ki tarafse kisi bhi prakar ki koi karwahi nahi hui
Bank manager ko bataya unhone kaha fir se request kar do account close karne ki mein karwa dunga aap tension mat lo
5 mahine ho gaye lekin account close nahi hua
Mein har 2, 4 din bad bank manager se puchta rahta hoon... Lekin bank manager ki taraf se or bank ki taraf se kisi bhi prakar ki koi karwahi nahi ho rahi hai...
Or har month bank ki tarase 1000 rupay fine lagate rahte hain...
Complaint comments  Read comments [7]Complaint category Banks

Axis Bank — activation of credit freeze account no.

 Richa07 on Apr 22, 2019
My account is credit frozen, even when it has a sufficient balance, They gave the reason is moving Salary to Savings account.
However, my salary account was converted to savings account 6 years back and suddenly now they are moving it to savings account without any prior notice.
But why is it necessary to freeze the credit in this case and then charge for insufficient amount (less than 10, 000)?

Moreover, I went to my nearest AXIS branch (Nandi durga Road UTIB0003079 ), they refused to take the KYC documents to unfreeze the account and when asked for closing the account...
Complaint comments  Read comments Complaint category Banks

Axis Bank — consolidated charges - demat

 suresh46 on Apr 22, 2019
Im currently holding salray account with axies bank. Previously i was holding nre, nro and a demat account. Since i moved to india i closed all account and converted one nro to salary account.

But in recent days i being charged in the name of demat acct which i have closed 2 months back

I have already sent email to dp. [email protected] but no response i'm waiting for 3 days.

My customer id :[protected] please close demat account immediately...
Complaint comments  Read comments [1]Complaint category Banks

Axis Bank — consolidated charges without informing

 akash2408 on Apr 22, 2019
I had an salary account. After some period of time my salary account changed to saving account because i left the job but bank didn't notified me.
Today is 22/4/2019, 1 month ago axis bank imposed consolidated charges without informing me through any email and sms although rbi has given notification about to inform the customer 1 month before charging the consolidated charges.
Now my account balance is -641 although rbi has said not to impose charges when balance touches to 0.
Because of careless staff i am still in trouble
Branch name - defence colony, new delhi...
Complaint comments  Read comments Complaint category Banks

Axis Bank — want to make settlement

 HM Phodiography on Apr 22, 2019
I am the customer of axis bank and using credit card ending with 3685 my total bill of credit card is 41000 in which today 23rd april 2019 i will make the payment of 12689rs which will make less the bill of 26000rs what i want is that whether if its possible then convert the remaining balance into emi for 12 months so that i could start the use of card or else want to maken the settlement of card bill as more and more i could pay upto 20 percent of remaining balance which is possible for me as i am facing very bad financial condition so its request to make this possible by today only it will be...
Complaint comments  Read comments Complaint category Banks

Axis Bank — non issue of noc after final payment of credit card.

 roopesh40 on Apr 22, 2019
Sir,

It has been 02 years since i have cleared all due credit card dues of axis bank. However inspite of repeated mails, axis bank doesn't bother to respond or even acknowledge the request.

On 16 feb 2017, i received a call & mail from mr santosh ([protected]) regarding outstanding payment. Against my credit card no [protected].

I made the payment of rs 7512/- on 17 feb 2017 itself through the credit card itself.

However since then i have been running behind them to issue the noc as the same is required by my bank.

All...
Complaint comments  Read comments [1]Complaint category Credit Cards

Axis Bank — upi transaction not reversed

 Kaustubh Dhakad on Apr 22, 2019
I did a transaction of 20000 on 31st of march 2019 using upi to my sbi account and it has still not processed.
I called the customer care and they gave me assurance that it would be resolved within 6-7 days.

It has been 20+ days now and still i've not received anything in both accounts.

Please help me with the same.

Upi reference number :[protected]...
Complaint comments  Read comments Complaint category Banks

Axis Bank — bank not closing account and making negative charges

 moulimanuri on Apr 22, 2019
I have an account in axis bank it's a salary account, which was provided my company meanwhile i went to out of state as i don't remember to close the account and this account is linked to lpg scheme, subsidy amount come to this account up to march 2018 no negative balance in my account and they converted my salary account to savings account without intimation and started deductions of not maintaining minimum balance sadly this info comes into my picture when i went to atm to withdraw money but it's showing -2600, my subsidy amount they deducted then i went to nearest branch and o asked to close...
Complaint comments  Read comments Complaint category Banks

Axis Bank — charged with consolidated dp charges

 Ypriya on Apr 21, 2019
Hi

Today I have been charged with consolidated dp charges.axis is the worst bank which is taking people money if they are not using also. I don't know about demat and I have not used not even once from.last two years.last year also happened the same thing and again this year.885 rs is not a small thing which we can leave like that.please any one can help me to get my money back. Without using even once how they will charge by saying maintainance charge.please do needful...
Complaint comments  Read comments Complaint category Banks

Axis Bank — noc of ct

 biren1042 on Apr 20, 2019
Kindly issue to me noc against my credit card which was settled on 10.04.2009 as per detailed below:
Date of issue card: 24.12.2007
Highest utilization:.22985
Card limit: 39000
Last payment: 10.04 2009
Written off status: 03

Kindly delete my card account at your end.
Yours faithfully

Birendra mohan gogoi
Assam gramin vikash bank
Chandmari. Guwahati 781003. Assam...
Complaint comments  Read comments [1]Complaint category Banks

Axis Bank — my axis bank credit card fraudulent transaction

 karthick R on Apr 20, 2019
My axis bank credit card fraudulent transaction happens on 08-sep-2018, fraud guy spent rs. 77000 in my credit card and used in phonepe, phonepegold, flipkart, cc avenue. I gave complaint in cyber crime bangalore also but there no use they won't investigate anything. Note: i gave fraud guy phone number to cyber crime but also no use, fraud guy phone number: [protected] and got fraud bank, adhaar details also but cyber crime no use at all.
I complaint in axis bank also they gave me 3 months temporary credit limit, after 3 months they removed temporary limit and sent me bill.
Now i am...
Complaint comments  Read comments Complaint category Credit Cards

Axis Bank — unnecessary penalty in loan account

 sivarajan.r on Apr 20, 2019
This is regarding axis loan account lpr[protected]. I received a notification that the cheque against my loan account has bounced. But throughout the year my account had sufficient balance. I went to the local chidambaram axis bank branch to inquire. They redirected me to cuddalore axis branch. From there i was again redirected to pondicherry bank branch. When i reached the final destination, the officials said that the cheque has not bounced and its a technical issue at their end. Since then axis bank employees have been coming to my residence to collect the emi amount & i have been paying them...
Complaint comments  Read comments Complaint category Loans

Recently Discussed

(32 minutes ago)
Karnataka State Open University
request for transcript
(34 minutes ago)
Pinkvilla
undelivered product
(44 minutes ago)
Kdt Captcha Company
kdt fraud
(55 minutes ago)
Star Vijay / Vijay Tv
super singer 6
(1 hours 3 minutes ago)
Investment Research Advisor
cheated money by fake information

Featured Complaints