Axis Bank Customer Care
Axis Bank Limited
Customer satisfaction rating: 39%
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7970
COMPLAINTS

Axis Bank Customer Care

Axis Bank Limited

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Address
Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India - 400025

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2171
down
914

Phone:
Phone:
up
1227
down
573

Additional info
Ahmedabad
TRISHUL, Third Floor, Opp. Samartheshwar Temple, Nr. Law Garden, Ellisbridge, Ahmedabad - 380006

USA: +1 855 205 5577
UK: +44 808 178 5040
Singapore: +800 1206 355
Canada: +1 855 436 0726
Australia: + 1800 153 861
UAE: +800 035 703 218
Saudi Arabia: +800 850 0000
Qatar: +800 100 348
Bahrain: +800 11 300

View More Information...

Customer satisfaction rating
39%
Complaints
7970
Pending
239
Resolved
3016
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So far so good - The company responded to our notifications and is working on resolving complaints.

Axis Bank related photos (1153)

Axis Bank Complaints & Reviews

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Axis Bank — axis bank atm

 SARAVANAN DM on Aug 19, 2019
When i try to Withdraw the Amount of 500 Rs AXIS BANK ATM on 07/08/2019 around 1 pm there is an current cut, ATM Machine is switch off and i am not receive the Money.
But i got the message of 500 Rs Amount is Debited from my A/C.

My A/C Details: Plz Put back 500 Rs Amount to below A/C no ASAP.
A/C Holder name: Sarala R
Bank Name : Indian Bank, Thuraiyur Branch
A/C No : [protected]
IFSC CODE: IDIB000T143
Contact Number: [protected] (Husband Name: Saravanan)

AXIS BANK ATM used :
Address: 111, Old UCO Bank Rd, Nagappa Reddy...
Complaint comments  Read comments Complaint category Banks

Axis Bank — complaint about ppf account service

 krushna bhamare on Aug 19, 2019
I was applied for ppf account in axis bank which is present in kormangala 7th block, near to gramin hotel, 2 month before, first month deposit i paid via cash, second month onward money not deducted as per given date, i'm trying to reach out with bank manager, few days before she told i have send mail for respected branch, i'm waiting for response, now a day nobody is picked up call, i didnt like a service and behaviour provided by bank stap members....
Complaint comments  Read comments [2]Complaint category Banks

Axis Bank — unauthorized debit for ecom google*agrocom

 vikas shintre on Aug 19, 2019
I have not authorized any transaction from my debit card. Also I have not subscribed for any services.
Still my account has been debited for Rs. 3250/_ on 19 Aug 2019 for Google*agrocom.
Pls check and arrange for refund.
I was checking for application for measurement services. However it was showing cost Rs. 3250 after trial period. I have not applied for trial and cancelled the webpage....
Complaint comments  Read comments [1]Complaint category Education

Axis Bank — fraud transaction of my credit card

 dkargupta on Aug 19, 2019
I am an account holder of Axis Bank since 19 years. I have experience a fraud transaction from Sanfrancisco and debited a sum of Rs. 1904 from my credit card on 6.8.19. I got SMS for that transaction and talked to customer care and blocked the card. I lodged complain via email by filling up cardholder dispute form with an application. But did not received any response till 19.8.19. Please help me to solve and credited back the amount deducted....
Complaint comments  Read comments [2]Complaint category Banks

Axis Bank — credit card false payment

 sai gopal Konar on Aug 19, 2019
I have a account in axis bank in year 2012. Its my salary account. In this time i use credit card of this bank.In 2014-15 i leave this job and switch to another company. I was already submit my clouser form to bank. After some time a credit card received by my brother at home. After that i called to customer care and ask for this card, because i dont order any card, i already close my account. So why i want this card. Customer care told me that, your account is not close. But we process for cancel this credit card. After that i dont received any massage from bank. But after some time. Bank massages...
Complaint comments  Read comments [4]Complaint category Banks

Axis Bank — amount deducted from account and not credited to airlines

 Pratik Bodele on Aug 18, 2019
Dear sir

I booked ticket from indigo airlines app on date 16 the aug from bankog to nagpur amount rs 41968.
Same time amount was deducted from my account but not credited to airlines.
Kindly help me i want to book tkt by 24th august as i am having time limit up to said date only as i select hold and pay option which valid only till 24th aug.
I also registered complaint through telephone banking but not get any mail or message regarding this complaint status. I am having axis account from last 11 years but never face such problem.
Kindly help me at earliest....
Complaint comments  Read comments [1]Complaint category Airlines

Axis Bank — i am complaining about the assurance they provide for job but charge a bulk of amount and do not provide any

 Chanchal lakhotia on Aug 18, 2019
Hello sir/ma'am my name is chanchal lakhotia and i am from kolkata i registered my. Name with quicker id jobs, and i got an interview call in banking sector for back office executive jobs i therefore visit the interview place in webel more, satlake, opposite to twin tower buildings, and they chrged 300 for verification and 1000 for security deposit and next i go for my 2nd round in philip more, satlake on 27th of august 2019 in ambuja building and again they chrged 6500 for online training and assured me to get job my 11-13 august in this year it been 22 days but they are not on there word i am...
Complaint comments  Read comments Complaint category Banks

Axis Bank — cancellation of demand draft

 Harshit03 on Aug 17, 2019
I got demand draft No. ..85 on 9/08/2019 from Axis Bank for my college fees but college has changed their policy for deposit money so there is no need for demand draft . I want to cancel my DD so I reached the nearest branch but they apply condition that you need stamp on dd from tahsil
This is wrong.it does not written anywhere about stamp for cancellation of DD . I want my money back urgently otherwise I have to close my account
Because this is not a good approach.Axis bank charge high amount for service but not provided as per the cost...
Complaint comments  Read comments Complaint category Banks

Axis Bank — axis asap account closed without my consent and money not refunded

 indian yatri on Aug 17, 2019
I created axis asap account on 15/9/19.. But within two days you proceeded to closure of account without informing me.. And 10000 rs debited from my account and statement showing that"account closure proceeds dd acct.."what it means..?.. To whom i have to ask my money..??.. Pls contact me on [protected]@gmail.com asap
Account number is:[protected]...
Complaint comments  Read comments Complaint category Banks

Axis Bank — bank amount stolen on online purchase

 vepuri ramesh on Aug 17, 2019
Online purchase somebody done purchase with out my knowledge.
On 17/05/2019 total 4 times online purchase done at midnight after 12.00pm, i given complain in bank on 23/05/2019, after again remind them, they added to my account on 04/06/2019 after again they are deducted same amount in my account on 08/07/2019 again i remind to them, but until now they not added back my amount totally i loss 2200 rupees and 1 credit card, 2 debit cards, at present i'm not india. I'm very worry about this issue and why bank peoples not solved this issue
My account detail:
Name: vepuri ramesh
Complaint comments  Read comments [3]Complaint category Banks

Axis Bank — lien amount issues

 Ajay1993 on Aug 17, 2019
Hey i am current account holder in axis bank. Axis bank hold a big amount name as lien amount. Plz resolve my problem. Otherwise i have to be switched my all the accounts from axis bank. I didn't get any response from axis customer care as well as my branch also. My register mob. No is [protected]. Plz resolve my issue as soon as possible. You can dm on my register mob. No [protected]. Thanks...
Complaint comments  Read comments Complaint category Unauthorized charges

Axis Bank — didn't receive credit card

 Raashid S on Aug 16, 2019
I have applied for axis my zone credit card 2 weeks ago... I received only pin number today through post... I didnt received card... Wht should i do with that pin number... I tried calling cust care but no one picking call... What should i dooo... I have applied through mobile banking...in mobile banking app i can able to see credit card number and all... But i didnt receved card yet only recevd pin number...
Complaint comments  Read comments Complaint category Credit Cards

Axis Bank — no cheque book although they took a request

 Danny Simon on Aug 16, 2019
Your branch in mangalore has such poor service... I had requested for a cheque book 2 weeks back n they said it would be delivered to my house in 2 days which never happened. Today on enquiry they're saying there's no facility for cheque book for this account. The person also said the facility was removed last week. When i said i would close the account they said ok...
Complaint comments  Read comments Complaint category Banks

Axis Bank — harassment from axis credit card collection agency

 SrinivasYSR on Aug 16, 2019
Dear sir,

I have a axis bank credit card. The card is overdue last 1 year due to financial problems. I am paying minimum amount monthly. But this month i have not received salary due to deduction of medical policy.
Axis bank collection agent mr. Vinod yata (Mobile number [protected]) calling and harassing for payment. I am asking some time for the payment. But he is coming to office regulars and harassing for payment. I am unable to pay at this time. But he is not accepting and sitting at our office for payment....
Complaint comments  Read comments Complaint category Credit Cards

Axis Bank — axis bank unauthorized debit card deduction from ecom pur/google *google/g.co/helppay

 sehmbimanvir on Aug 14, 2019
Hi,

I had fraudulent transaction, happened on my debit card on[protected].

Account no: [protected]

Firstly i contacted with google domain service executive they said we didn't found any transaction on our side. Please contact with your bank. I lost 860rs in this transaction.

Please let me know if you need any other information regarding this transaction...
Complaint comments  Read comments Complaint category Banks

Axis Bank — axis asap account is closed without my consent

 Kavin Loganathan on Aug 14, 2019
Hi,

I was trying to open an axis asap account on 11th april 2019, but during final page, it asked me to deposit 10k or 20k, so it was mentioned as a zero balance account but it asked me to deposit 10k, so i discontinue my registration.

On 12th april, i got a call from axis bank and i got an explanation regarding the account details and finally, i opened my account through aadhar and i added an initial deposit of 20k.
And also the called person said, i need to complete my kyc in a year and i will be receiving the debit card with 3-7 working days.
Complaint comments  Read comments Complaint category Banks

Axis Bank — axis asap account no. 918010089375232

 Golam Rasul Kibria on Aug 13, 2019
Hi,,
My axis asap account [protected] has been closed from back end due to some internal policy, during account creation i have been asked to add rs 10, 000.

As account has been closed i suppose to receive dd of rs 10, 000 / with in 10 days to my adhar address..

As of now i haven't received any dd or any communication of the dd delivery status.

Kindly update when i can expect the delivery or the courier details of the same.

Hoping for a quick response on this. Been closed from back end due to some internal policy, during account...
Complaint comments  Read comments Complaint category Banks

Axis Bank — axis asap account 918010089375232

 Golam Rasul Kibria on Aug 13, 2019
HI, ,
My axis ASAP account [protected] has been closed from back end due to some internal policy, during account creation I have been asked to add Rs 10, 000.

As account has been closed I suppose to receive DD of Rs 10, 000 / with in 10 days to my adhar address..

As of now I haven't received any DD or any communication of the DD delivery status.

Kindly update when I can expect the delivery or the courier details of the same.

Hoping for a quick response on this. been closed from back end due to some internal policy, during...
Complaint comments  Read comments Complaint category Banks

Axis Bank — deduction from savings account from zero balance to - 1600/-

 Sarmistha bhakat on Aug 13, 2019
Bank has debited my savings account by -1521 rs for not maintaining minimum balance.
I am 100 % sure that no other bank is putting balance to negative
I have accounts maintaining from 5 years to 10 years in SBI, UBI, PAYTM, KOTAK but they only deduct my money if I not maintain minimum balance only after my deposit
But it's too much hesitating bank they are putting balance to negative -1521/-rs
And now they are asking me to pay the amount when I already told to close my account before.
TOTALY CHEATING AND TO MUCH IRRITATING BANK OFFICERS
ONLY KNOW THEIR TARGETS...
Complaint comments  Read comments [1]Complaint category Banks

Axis Bank — 1200 rupees deducted from the ac in the name of ecs bounce, where as the ecs is cleared on time! [Resolved]

 Nasrinbaloch on Aug 13, 2019
I have my car loan ecs running in my Axis bank account. My ecs date is 20th of every month. For the month of Jul'19 my ecs is debited as scheduled, which shows in my statement too, yet Axis bank has charged me 1200 rupees stating cheque return charges!
Called customer care twice, first executive tells me - sorry for inconvenience your money will be refunded in 2 working days. Another executive tells me sorry this amount can't be refunded. Utter nonsense! Don't know what's wrong with Axis bank services this days, frequent deductions in the account for something or the other only causing stress...
Complaint comments  Read comments Complaint category Loans

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