Axis Bank Customer Care
Axis Bank Limited
Customer satisfaction rating: 40%
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8335
COMPLAINTS

Axis Bank Customer Care

Axis Bank Limited

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Address
Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India - 400025

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2234
down
937

Phone:
Phone:
up
1251
down
586

Additional info
Ahmedabad
TRISHUL, Third Floor, Opp. Samartheshwar Temple, Nr. Law Garden, Ellisbridge, Ahmedabad - 380006

USA: +1 855 205 5577
UK: +44 808 178 5040
Singapore: +800 1206 355
Canada: +1 855 436 0726
Australia: + 1800 153 861
UAE: +800 035 703 218
Saudi Arabia: +800 850 0000
Qatar: +800 100 348
Bahrain: +800 11 300

View More Information...

Customer satisfaction rating
40%
Complaints
8335
Pending
282
Resolved
3242
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Axis Bank Complaints & Reviews

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Axis Bank Ltd — delay in account opening

 Saurabhjain84 on Nov 18, 2019
Sir
I have applied to open a current account with axis bank derawal nagar, delhi branch on 28th oct 2019 in the name of my firm. On 5th nov 2019 when the proprietor visited the bank and signed the balance documents they gave us the cheque book and told the account will be active by 08. 11. 2019 that is friday. So i issued cheques accordingly for 11.11.2019 and so on. For opening they took cheque of Rs 1, 00, 000/-. Now i have issued 2 cheques which both got returned resulting in the loss of goodwill agaisnt our compnay and my Rs.1, 00, 000 is still with the bank. Since 15th nov 2019 i am...
Complaint comments  Read comments Complaint category Banks

Axis Bank — main account in minus

 Raju9650 on Nov 18, 2019
Hi please check what happened in my account still in minus while I was already paid all dues but lien not removing . As per told bank told to me that it will be removed early but till date issue not received so that I want to contact with bank but not giving suitable Ans what should I do please tell me and mark as a complaint and request number is with the bank .
Request number _ 56797350...
Complaint comments  Read comments Complaint category Credit Cards

Axis Bank — axis online saving account closed

 anupsdel on Nov 18, 2019
My online account on Axis bank is closed though I was using it actively from last one year. The account still have thousands of rupees saved and also submitted the documents online while creating account. Still the account is closed. The Android app showing balance as zero and 404.
I have lost hope not sure what to do. How could a standard bank close your account without your consent when you have thousands of rupees into it. They could have followed me by making a simple call atleast.

I am looking into it on options how to complaint about this and get back my money atleast....
Complaint comments  Read comments Complaint category Banks

Axis Bank — axis axis bank negative balance in savings account

 Ganesh Bendre on Nov 17, 2019
I had axis bank salary account from my previous company. I have changed my company at mar-17 and since i am not using axis bank salary account. I have recently checked my balance and it showing -38000, it like for 2.6 years axis banked has charged me 38, 000 rs which is extremely high. I also tried to contact but not get satisfactory answers. Please help me. Already raised complaint on it but no action taken by Axis Bank....
Complaint comments  Read comments Complaint category Banks

Axis Bank — lien on account

 Preet Mokha on Nov 17, 2019
So i had certain dues on my credit card as i didn't had a job for 3-4 months i couldn't pay the due. I went to my nearest axis bank branch and asked for a settlement, as i had just joined a new job paying in one go wasn't possible for me. The guy in the branch said that i can pay the settlement amount in 4 emi's and i agreed on that, gave that in writing as well, i got a call day after telling me to pay the first emi and i did as they said, but the very next day axis bank put a lien on my account stating that i have not paid the dues. I went to the same guy again he said that the lien will be removed...
Complaint comments  Read comments Complaint category Banks

Axis Bank — fraudulent transaction (ecom pur)

 Abhi1102 on Nov 17, 2019
Rs. 2069, have been deducted from my account and the statement doesn't mention who were they paid to. I haven't made this transaction as i was out of town at the time. Need to understand what happened here.

I have checked the communications from the bank and i didn't even receive a text message for this transaction, else i would have caught it then and there....
Complaint comments  Read comments Complaint category Banks

Axis Bank — loan approved but not credited... fake promises by axis bank

 Loney Cod on Nov 16, 2019
My name is naveen m. I got loan sanctioned successfully for rs. 1, 20, 000/-. Loan id is 11304707 from axis bank but it is now total 7 days the amount is not credited to my account.

I submitted my all documents on 6th nov 2019. Paid everything as requested by your agent. I took the printout for the loan approval copy signed on it and gave it to your agent. (This should be done by your agent but still i did the photoxerox and hand it over to the agent).

On 13th agent told me that it will get credited on 14th, i waited then on 14th agent told me it will get credited on...
Complaint comments  Read comments Complaint category Loans

Axis Bank — rs 20000 debited by bank in the name of account closure

 Nikhil Kochrekar on Nov 16, 2019
I tried calling the customer care number about this but there's no response. Rs 20498 is debited from my account without any prior notice. They just completely swept my account now it has zero balance. I don't know who to contact about this. I saw many people complaining about the same issue some of them have received a reply but it isn't resolved yet. I hope i get my money back. I'm so frustrated right now. I'm not receiving any response from you....
Complaint comments  Read comments Complaint category Banks

Axis Bank — credit card no.5305 6202 1944 0696 bill for the month of october 2019

 Vasantha Kumar ts on Nov 16, 2019
This is with reference to my credit card statement for the month of october 2019 for rs.11668.27. I have made the payment of rs.11670/- vide bank of baroda cheque bearing no.000072 dated 31st october 2019.

The said cheque i have deposited on 31st october 2019 at axis bank, jayanagar 4th block branch, bangalore (Deposit slip enclosed for your reference). But till date they have not sent for clearing. On 11th also i have enquired there for my chque. But the answer is unclear. Simply saying that they have sent for clearing, but they are not ready to said that what happen after sending...
Complaint comments  Read comments Complaint category Credit Cards

Axis Bank — net banking issue - please try again later

 MaheshMathi on Nov 16, 2019
Hello,

I am unable to change my net banking password. While i am trying it shows "we are having difficulties processing your request. Please try again later." could you please solve this problem asap.

As i am facing this issue since 1 month & i raised complaint at axis near branch but no use so kindle slove the issue.

Thanks in advance

- mahesh...
Complaint comments  Read comments Complaint category Banks

Axis Bank — rs 20000 debited by bank itself in the name of account closure

 Nikhil Kochrekar on Nov 16, 2019
I tried calling the customer care number about this but there's no response. Rs 20498 is debited from my account without any prior notice. They just completely swept my account now it has zero balance. I don't know who to contact about this. I saw many people complaining about the same issue some of them have received a reply but it isn't resolved yet. I hope i get my money back. I'm so frustrated right now....
Complaint comments  Read comments Complaint category Banks

Axis Bank — non objection certificate not received

 jakundiyadalchand on Nov 16, 2019
Sir my self dalchand jakundiya my personal loan account no. Ppr[protected], i have deposited forcloser amount i. E. Rs.157700/- (One lack fifty seven thousand seven hundred on dated 14.11.2019, but still i have not received noc.
In this connection i am requesting you to please arrange to send noc letter by today positively on my email and also currier to my registered mail address.
Thanks & reagrds
Dalchand jakundiya
No.[protected]...
Complaint comments  Read comments Complaint category Loans

Axis Bank — issue in wrong transaction

 kamlesh s mishra on Nov 16, 2019
Dear sir/madam,

This mail is regarding online transaction issues dated on 5th october 2018.

As per passbook status 10000 rs. Is debited from my account however it is claimed by payee that this amount was not credited in his account.

I have directly contacted to near by axis bank branch but they refused saying that they can't provide help since transaction was done before 6 months from date of complaint, however this is not expected from such a big corporate bank like axis.

Please suggest necessary steps to be carried out and help regarding...
Complaint comments  Read comments Complaint category Banks

Axis Bank — entire loan amount was move to lien balance [Resolved]

 Nnhappyboy on Nov 16, 2019
Hi,

I had applied pl loan on axis bank, loan amount was sanctioned and credited to my axis bank account on[protected] and entire loan amount was move to lien blance on[protected], without notifying to me, how can they do this to customer without informing, if any dispute bank can intimate customer and do further action. As i saw my balance and called axis bank customer care to report fraud transaction, then they are telling it's been blocked by bank and i need to visit to any axis bank branch for the same. Why? If after completing entire loan process even amount got credited and...
Complaint comments  Read comments Complaint category Banks

Axis Bank — no action taken on debit frozen account

 Hariprasathvv on Nov 14, 2019
I opened a savings account (Sbezy) from axis bank in 2016 during when i was a minor. By march 2019 after completion of 18 years my account got debit frozen. After reaching customer care they insisted me to visit my branch. I visited my branch and submitted all the required documents and minor to major conversion form twice in 6 months but still no action is taken and still my account is frozen. I couldn't use my own money....
Complaint comments  Read comments Complaint category Banks

Axis Bank Credit Card — threatening calls received after the closure of the card in 2010

 Robie on Nov 13, 2019
Respected Sir,

I am Robert John. My mobile number is [protected]. Also I am using a JIO number because of network issues.

Long back in the year 2009 I had used a credit card from the Axis bank. Also I settled and closed the account in 2010 with all the other cards (SBI, HDFC, HSBC, Axis, ICICI) I was using.

I suppose in the year 2013 (from my memory) I had someone call from the Axis bank regarding the non payment of the dues for which I had duly
furnished the closure letter with that person stating that nothing is
outstanding in between...
Complaint comments  Read comments Complaint category Credit Cards

Axis Bank — fraudly amount deducted by account not any confirmation by axis bank

 kasare2019 on Nov 13, 2019
Sir from my axis bank debit card my account money is debited from my card by without doing any transection or other any online payments my money is debited from an online website namely pur google agromart on 26/10/2019 amount rupess 2449 only.
And on 01/11/2019 amount debited rs 2449 only. Is debited from the pur google agromart. Sir kindly help me....
Complaint comments  Read comments Complaint category Banks

Axis Bank — fraud call in name of axis bank

 Anonymous user on Nov 13, 2019
I have been receiving calls in name of axis bank for 2 days. I have no account in axis bank.
A lady representative shouts from other side that uzma is registered at my mobile no. & i am lying to her that this no does not belong to uzma.

She claims that uzma has done 5lacs fraud in bank & my no is registered under her account. That i will receive notice from bank.

She continuously shouts at top of her voice & claims to be bank manager.

I am sharing no. S here :[protected],[protected]

They are stupid enough to claim someone...
Complaint comments  Read comments Complaint category Banks

Axis Bank — reg activate my credit freeze a/c 912010026468155

 Ub Mall on Nov 13, 2019
Dear team,
My name is mohammed suhaib alam, and my a/c no. [protected]. Want to be discuss that this my account is salary account and address is lucknow hewet road location. Right now i'm in basti up location and my account has been negative balance. I want to finish my lease account and maintain balance as per converted savings account. But problem is since last 4 year i'm in basti up location and i can not go lucknow location.
Kindly please i request to you, please activate my credit freeze account so that i'm able to transfer amount and finish my lease amount....
Complaint comments  Read comments [1]Complaint category Banks

Axis Bank — negative balance and transactions not showing

 Anirban88 on Nov 13, 2019
I have axis bank easy savings account. I dont use the account but they are charging money on account of non maintenance of minimum account balance.

Last month i have a negative balance of -350, this month the balance is showing -750 but no debit transactions are showing in my account debit/credit statement. I dont know how my money is getting debited.

As per rbi, no banks can impose negative balance but this bank seems not to follow this directive by rbi...
Complaint comments  Read comments Complaint category Banks

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