Axis Bank Customer Care
Axis Bank Limited
Customer satisfaction rating: 32%
Submit a Complaint
6593
COMPLAINTS

Axis Bank Customer Care

Axis Bank Limited

TwitterFacebookLinkedInGoogle+
Address
Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India - 400025

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1917
down
840

Phone:
Phone:
up
1106
down
527

Additional info
Ahmedabad
TRISHUL, Third Floor, Opp. Samartheshwar Temple, Nr. Law Garden, Ellisbridge, Ahmedabad - 380006

USA: +1 855 205 5577
UK: +44 808 178 5040
Singapore: +800 1206 355
Canada: +1 855 436 0726
Australia: + 1800 153 861
UAE: +800 035 703 218
Saudi Arabia: +800 850 0000
Qatar: +800 100 348
Bahrain: +800 11 300

View More Information...

Customer satisfaction rating
32%
Complaints
6593
Pending
253
Resolved
1992
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Axis Bank related photos (883)

Axis Bank Complaints & Reviews

Sort by:

Axis Bank — deduction of charges

 Davnanda on Nov 18, 2018
Dear Team,

I have my Account with Axis Bank since 2014 & i am Ex employee of Axis bank as well with Employee Code 83600 & my saving account no is [protected] .

Last month i was out of India & Just because of That my saving account ran out of Funds & was not able to maintain AMB but as soon as i was aware of that i funded my account but due to Non maintenance bank has Deducted charges of Amt Rs 590 on 17-11-18 .

So please request you to kindly reverse Amt deducted from my account as consolidated charges & i assure you i will always maintain minimum...
Complaint comments  Read comments Complaint category Banks

Axis Bank — cashback on two transactions (movie tickets) not received as stated in benefits of the neo card

 Ankit_kabra777 on Nov 18, 2018
Hi, i made two transactions on my credit card (neo - 25% cashback for tickets booked from Book my show) one one 2nd november - 587.88 and the other on 4th november - 1007.44. Generally cashback is received in 2-3 days but i haven’t received the cashback for these transactions yet.
This is a considerable amount and it is one of the reasons i purchased the card.
Please look into the matter at your earliest....
Complaint comments  Read comments Complaint category Credit Cards

Axis Bank — false deductions 2589+466

 shreyjuneja on Nov 18, 2018
I have a axis savings bank account from last 2-3 years even in my family there are 2 more accounts
Suddenly today i noticed they deducted 2589+466 consolidated charges i don't know why they are doing this its just minimum balance account.i need refund as a consumer as soon as possible.i am already maintaining minimum balance.its all hard earned money why big banks like axis are deducting money from our accounts.this is wrong.
I posted 1 day ago no response from axis bank is this how you treat your customers?
I would like deposit my savings somewhere else with no false deductions...
Complaint comments  Read comments Complaint category Banks

Axis Bank — account closed without prior information

 Vibhor Jund on Nov 18, 2018
Complaint Submission

Thank you for registering your complaint with us!!!

Kindly add support@jagograhakjago.com and helplinejagograhakjago@gmail.com in your contact list to never miss any important email.

Your complaint is registered with the following details:

Complaint ID : 9988041

Name : Vibhor

Email : vibhorjund@gmail.com

Mobile : [protected]

Address : H.no 2, b4, sun bright apartment, sector 73, noida

City : Noida

State : Uttar pradesh
Complaint comments  Read comments Complaint category Banks

Axis Bank — without email or sms intimation cash deposit charges deduct 2 time

 dinesh lokhande on Nov 18, 2018
Hi, i have saving account in axis bank & when i checked my balance they have deducted 3224.59 rs from my account written as Consolidated Charges.plz help me to get my money back, these banks are deducting innocent peoples money from their accounts without Email or sms intimation
& Axis bank call center giving me false information and not accept my complaint...
Complaint comments  Read comments Complaint category Banks

Axis Bank — non clearance of lien amount

 Somnath.Halder79 on Nov 18, 2018
Last 3-4 month i was almost hunting with Axis bank to clear the Lien amount that was charged in my account. But everytime form bank i got reply that it will get cleared by next quarter or by next month. Even i visit my base branch at kolkata but nothing will happen. called up the customer care they are helpless, they told me visit bank only. And main for this Lien amount is that i'm not able to give request for a new cheque book which is now absolutely required for my salary account. If axis bank can not able to clear that also they are not saying clearly. Just simply they making fool by giving...
Complaint comments  Read comments Complaint category Banks

Axis Bank — credit card settlement issue not supporting me

 raeesjagirdar on Nov 18, 2018
I am having Credit Card with outstanding amount of 82000 which has to pay back to axis bank. when i was in gulf i applied for credit card but due to some reason company released me and now i am working in india in very low salary which is not enough for my family also. from last 6 month i paid due payments but the outstanding was remain same. Due some financial issues i unable to clear outstanding amount of axis bank. from last 3 month i am requesting axis bank recovery agents that please provide me some solution to clear the outstanding and due to financial problems it is very hard to pay due amount...
Complaint comments  Read comments Complaint category Credit Cards

Axis Bank — consolidated charge

 sandipzapadiya on Nov 18, 2018
Hi, i have saving account no. [protected] in axis bank & when i checked my balance they have deducted Rs.5321 from my account written as Consolidated Charges.plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling people.i am middle class family and this amount huge for us..

Please help...
Complaint comments  Read comments Complaint category Banks

Axis Bank — inapplicable deduction 2589+466

 shreyjuneja on Nov 18, 2018
I have a axis savings bank account from last 2-3 years even in my family there are 2 more accounts
Suddenly today i noticed they deducted 2589+466 consolidated charges i don't know why they are doing this its just minimum balance account.i need refund as a consumer as soon as possible.i am already maintaining minimum balance.its all hard earned money why big banks like axis are deducting money from our accounts.this is wrong....
Complaint comments  Read comments Complaint category Banks

Axis Bank — debit my money in my account.

 Syed Mohammad Hashim on Nov 18, 2018
My money debit in my account.

Consolidated changes for a/c fee charged 600 rs. Why charged in account consolidated charges.

I want explain my complaint immediately and refund my money in my Axis Bank serving account.

This is Highly charged consolidated fee for a/c.

I want refund my money in my axis Bank seving account immediately.

Thankyou......
Complaint comments  Read comments Complaint category Banks

Axis Bank — complaint about consolidated charge.

 Helun on Nov 18, 2018
Hi.
As being a customer of axis bank.
Today The bank deducted Rs 3800 as consolidate charge and GST . From my saving Account.
Is there any way to get back the amount.
Please help.
My Question is How do they deducted 3800 amount from my account without my knowledge and without any prior information to me.
Please help me out and suggest me the procedure to get back the amount....
Complaint comments  Read comments Complaint category Banks

Axis Bank — money deducted as consolidated charge

 Ruhul Amin Sarkar on Nov 17, 2018
Hi, i have saving account in axis bank & when i checked my balance they have deducted 352/- rs from my account written as Consolidated Charges & 63 /- rs deducted for gst .plz help me to get my money back, these banks are deducting innocent peoples money from their accounts without telling peoples.My a/c no.[protected]. My contact no.[protected]...
Complaint comments  Read comments Complaint category Banks

Axis Bank — balance query

 victory veeresh on Nov 17, 2018
Hi
I just checked my balance today in the morning it was 6666 rs but in the evening my balance was 5666.. I had also got the message that amount deducted for consolidated charges... What is that charge one for 'll deducting 1k thats not fair plz do resolve this issue.. R else do let me know what is this 'll about.. How can i get the money back which was deducted from my account, what are the scaling charges. Plz do provide the need ful...
Complaint comments  Read comments Complaint category Banks

Axis Bank — I have a salary account with axis bank.consolidated dp charges

 Adarsha S on Nov 17, 2018
Dear axis bank,

I have a salary account with axis bank. I dont open any demat account but you people created it self. And now charged the consolidated dp charges of rs.366.12/- i am not interested in demat account and it was not created by me. Kindly look into it and credit back the charged amount.

My registered mobile no: [protected]
Registered mail id: adarsha. S21@gmail.com

Kindly do the needful...
Complaint comments  Read comments Complaint category Banks

Axis Bank — deactivate one assist and refund

 Gs Sarvan on Nov 17, 2018
I have received a call from axis bank today. I just don't want the subscription and please cancel my subscription for my axis visa card ending with 8901. It has been noticed that the money charged @1899 for the same.
Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deletion of this service and also refund the money @1899....
Complaint comments  Read comments [1]Complaint category Banks

Axis Bank — complaint regarding mobile number registration, full access to net banking & online 15g submission

 Allen matthew on Nov 17, 2018
My axis bank account number is [protected], & i am maintaining this account for the past 18 years. Recently i changed my mobile number in atm & after not getting changed i gave mobile number change application in my home branch, but so far its not changed. L had received new debit card but cannot activate in atm since it says your mobile number is not registered. L had given pan number to the home branch months before, but i cannot submit form 15g online since it says your pan is not registered. L need full access for my internet banking from view only access, so a separate application for that...
Complaint comments  Read comments Complaint category Banks

Axis Bank — refund issue for my mobile purchase

 yogeshverma141 on Nov 17, 2018
I ordered a mobile phone through the axis bank credit card (Card no. [protected]) on the 24th oct 2018 on flipkart. But i cancelled the order at the same night & got a message from the flipkart saying that you will get your refund by 02 nov. But still i have not got my refund. I called the flipkat care, but they said to me that they have initiated the refund. The delay is from the axis bank side. So i called the axis bank care & told them my issue. Then they said that refund has not been initiated from the flipkart. Its the delay from the flipkart. But the flipkart team was confirming me that...
Complaint comments  Read comments Complaint category Banks

Axis Bank — deactive one assist service and fund the money

 Suganya Hepzi Jeba on Nov 16, 2018
I have received a call from axis bank today. They explained about the card protection plan only, when i cut my call without any conformation or authentication from me they debit 1899 rs from my account. I just don't want the subscription and please cancel my subscription for my axis master card ending with 5264 it has been noticed that the money already been charged for the same. Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deletion of this service......
Complaint comments  Read comments [2]Complaint category Banks

Axis Bank — deactivate one assist service

 Suganya Hepzi Jeba on Nov 16, 2018
I have received a call from axis bank yesterday. I just don't want the subscription and please cancel my subscription for my axis master card ending with 5264 it has been noticed that the money already been charged for the same.
Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of delation of this service and also refund the money...
Complaint comments  Read comments [1]Complaint category Banks

Axis Bank — return of my deposited amount rs.3000/-on 15.11.18 in my a/c no:-915010046120135

 Raju shaw Burdwan on Nov 16, 2018
Respected sir,
I am raju shaw of your burdwan axis bank a/c hoalder. My a/c no is:-[protected]
Mere a/c may kal net transfer hoowa thaa 3000/-. But o automatic cut ho gaya. Mera a/c number normal karke mera 3000/- mere a/c pay transfer kijiey as early as possible. Nahi toe may consumer forum court may case file karengey.
I wait your positive reply.
Thainking you,
Raju shaw,
Ph-[protected],...
Complaint comments  Read comments Complaint category Unauthorized charges

Recently Discussed

(0 minutes ago)
Samsung India
claim under never mind offer
(2 minutes ago)
Hathway Cable & Datacom
latency and ping problem and bad customer service
(3 minutes ago)
Flipkart
account deactivate and refund
(3 minutes ago)
Thyrocare
thyrocare fake reports
(4 minutes ago)
Asian Paints
procuring of ultima protek color 8255

Featured Complaints