Axis Bank Customer Care
Axis Bank Limited
Customer satisfaction rating: 22%
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5990
COMPLAINTS

Axis Bank Customer Care

Axis Bank Limited

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Address
Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India - 400025

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1581
down
714

Phone:
Phone:
up
927
down
448

Additional info
Ahmedabad
TRISHUL, Third Floor, Opp. Samartheshwar Temple, Nr. Law Garden, Ellisbridge, Ahmedabad - 380006

USA: +1 855 205 5577
UK: +44 808 178 5040
Singapore: +800 1206 355
Canada: +1 855 436 0726
Australia: + 1800 153 861
UAE: +800 035 703 218
Saudi Arabia: +800 850 0000
Qatar: +800 100 348
Bahrain: +800 11 300

View More Information...

Customer satisfaction rating
22%
Complaints
5990
Pending
230
Resolved
1235
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So far so good - The company responded to our notifications and is working on resolving complaints.

Axis Bank related photos (727)

Axis Bank Complaints & Reviews

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Axis Bank — a/c se paymnet katne bare

 parveenkumar.23244 on Apr 23, 2018
मे गुरमीत पुत्र जोगीन्द्र गाँव लोचब त. नरवाना (जींद)का निवासी हूँ।
मेरा axis bank बचत खाता न। [protected] है । मैंने मेरे खाते से 21/04/2018 को 500 rs. trf किए थे । लेकिन वो पेमेंट बैंक से कट गई ओर आगे खाते मे भी नहीं गई ।
कृपा इस पेमेंट का शमाधान करे ।
एक...
Complaint comments  Read comments Complaint category Banks

Axis Bank — negative balance in sb account

 Rusbin Paul on Apr 23, 2018
Dear Sir;

I have an Axis Bank SB Account which is showing debit balance now. As per my account statement I have INR 800 in my account. But when I tried to make transaction of INR 400 in a petrol Bunk it was declined showing insufficient fund. When I checked I found that the account is in debit balance of INR 414. I didn't get any intimation regarding the deduction and also when I checked the detailed statement it is showing INR 800 as balance. Please find the attachment for my account Statement....
Complaint comments  Read comments Complaint category Banks

Axis Bank — negative balance in my axis bank saving account

 Rahul Kumar Singh_GLA on Apr 21, 2018
Sir, i have saving account in axis bank but i stopped using it for several months nearly 6 months now my account balance is reflecting -1000 inr. When i talked to customer care they told me to visit branch and when i visted branch they denied and they told that they cannot do anything i have to pay the debt -1000 whereas according to rbi rule bank can not impose negative charge once balance touches to zero....
Complaint comments  Read comments Complaint category Banks

Axis Bank — iam complaining about deactivation of one assist service

 sriram bera on Apr 21, 2018
I had received the call from one assist and they said it is compulsory for all the customers. But the sum of 1899 have been deducted from my account though i said i dont want the subscription. Am using more than 2 bank accounts but these type deduction i didnt seen before. Please deactivate and refund my money. My relationship service request number is 40765062. The action and refund the money as soon as possible....
Complaint comments  Read comments Complaint category Banks

Axis Bank — collection department harassing a lady [Resolved]

 sukchote on Apr 21, 2018
Hello sir,

I am using a axis bank credit card and my payment not yet fully cleared but i told them i will do in the said time period but still everyday i am getting near about 35 to 40 calls from axis collection department and giving me bad words and rough behave with a lady and talking rubbish and harrasing.
A person from collection department name shailesh sawant no [protected] this guy dont have courtesy to talk with a lady, i want a severe action against him.

Help me
Thanks
Suukanya mondal...
Complaint comments  Read comments Complaint category Credit Cards

Axis Bank — 1860 fraud by axis bank credit cards to cheat customers

 chat2amit on Apr 20, 2018
Axis bank credit card has closed all support customer care nos, and customers are compelled to call nos starting with 1860 for any inquiry on their cards.

Axis bank deliberately cheats its customers by compelling them to pay money through mobile provider for any inquiry to axis bank

Due to this fraud and harassment and cheating by axis bank, i warn other users to never apply axis bank products and credit card....
Complaint comments  Read comments Complaint category Credit Cards

Axis Bank — account closure request not processed

 Jc iti on Apr 20, 2018
I had opened an account with axis bank shahpura (3728) branch on 22/03/2018, after 8-9 days i didn't find its offerings and services as per the standard of other private banks,
I submitted my account closure request on dt 31/03/2018, with duly filled account closure form and surrender all belongings (I. E. Debit card, cheque book, passbook) for the same.
They denied to close it on the same day.
Neither they destroyed my debit card and cheque book in front of me.
I wish to know whether my account has been closed or not yet...

If no than there may be misuse...
Complaint comments  Read comments [1]Complaint category Banks

Axis Bank — unsatisfied service

 sunny.garcha07@gmail.com on Apr 20, 2018
Hi Sir/Madam,

I am Gurprith Singh, a new priority account holder of your bank at Dum Dum branch with account number [protected] would like to bring your attention regarding your staff behavior and manners, when i wanted to open an account with your bank MR Ramanuj and his boss Goutam Ghosh used to call me everyday for opening an account and promised me that the service will be exceptional and they will come to my home for all my banking needs, As trusting on their words i did open an bank account with axis bank dum dum, But after few days i tried calling ramanuj for my banking...
Complaint comments  Read comments Complaint category Banks

Axis Bank — worst approach to customer

 ydg VIKRAM gandhi on Apr 20, 2018
In yadgir manager and opertion head both person addtiude towrads us is like un pertictable they feel that they no need of od and ca holder in there bank
In notice board they have mentioned working hours 9.30 to 4.30
But they are not starting before 10 clock and stop accepting deposit before 3.30
Today this incident happen. When i disscus with mr niranjan patil ([protected]) about the issue four times but i have not recevied respone from yagdir branch head.

9...
Complaint comments  Read comments [2]Complaint category Banks

Axis Bank — disputed transaction on my credit card

 Kriti Tuteja Mandal on Apr 20, 2018
On 31st of January, 2018, I made a transaction of INR 1900 with my Axis Bank Credit Card to recharge my Delhi Metro Card. I received a message mentioning that my account was deducted with INR 1900, the consumer copy of the transaction also mentioned the deduction of INR 1900, the recharge slip that I received from the Delhi Metro also showed that INR 1900 was received by them.

But when I received my Credit Card Statement it showed a deduction of INR 1916.72. I don't know why INR 16.72 more was charged from me on this transaction when everywhere I was told that INR 1900 was deducted.
Complaint comments  Read comments Complaint category Credit Cards

Axis Bank — axis bank customer support did not helped regarding the cheating done by axis bank credit card agent

 Atanu Bandyopadhyay on Apr 20, 2018
Dear sir,
A credit card supplied to me (Last no xxxx xxxx xxxx 1019) and before delivering it to me it was told by the bank agent that the card is totally free and there will be no charge i. E. Joining fee and annual fee but the card delivered to me, is chargeable. I'm a customer of axis bank, new ali[pore branch, kolkata since 2008 and cheating done by the bank agent and as per the bank statement i have to pay rs 590/- on 8th may'2018. I don't need any credit card from your bank. So please close my credit card. It is a very bitter experience. Already complained to axis bank customer support...
Complaint comments  Read comments Complaint category Credit Cards

Axis Bank — activate credit freeze account no. 911010058141908

 uxprateek on Apr 20, 2018
Dear team,

I'm prateek gupta and my a/c no. [protected]. My a/c has been credit freezed from last week because i didn't update my kyc info. But now, i've updated my kyc details via mobile app. Please reactivate my a/c asap.

I have to pay loan emi at 1st date of every month and only 10 days have been left to pay the emi. I have to transfer the emi amount in this a/c. So that transaction can go smoothly.

I am in jaipur for 6 months and will be back to delhi in august. I can't visit my home branch now.

Please try and understand my situation...
Complaint comments  Read comments [1]Complaint category Banks

Axis Bank — final settlement

 Thanuja Shanmukhappa on Apr 20, 2018
Dear team,
My name is thanuja. I hold credit card with axis bank and the number is [protected]. The outstanding amount is 51310.00 inr. Since am not working and due to my personal issues i was not able to clear the complete outstanding amount. Collection executive came near my place and spoke to my mother stating he gave us deal that we make final settlement. Since i was out of station i was told that i can make rs.20300 as final settlement. I am the account holder and i dont have any nominees for my account. Since they spoke to my mother who is illiterate and doesn't know anything...
Complaint comments  Read comments Complaint category Credit Cards

Axis Bank — cheating done by axis bank credit card agent

 Atanu Bandyopadhyay on Apr 20, 2018
Dear sir,
A credit card supplied to me (Last no xxxx xxxx xxxx 1019) and before delivering it to me it was told by the bank agent that the card is totally free and there will be no charge i. E. Joining fee and annual fee but the card delivered to me, is chargeable. I'm a customer of axis bank, new ali[pore branch, kolkata since 2008 and cheating done by the bank agent and as per the bank statement i have to pay rs 590/- on 8th may'2018. I don't need any credit card from your bank. So please close my credit card. It is a very bitter experience.

Atanu bandyopadhyay
[protected]...
Complaint comments  Read comments Complaint category Credit Cards

Axis Bank — irresponsible staff of axis bank

 JaypalChauhan on Apr 20, 2018
I had submitted my all necessary documents and form for opening salary account in chakli circle branch, vadodara, gujarat on 22/03/2018! But till date my account is not activate and the concern person and staff not answering me properly! Everyday i visited to the branch but they not answering me properly and their behavior is very rudely! This is very irresponsible staff of axis bank! It is necessary to take action against staff who behaved rudely to their customers!...
Complaint comments  Read comments [1]Complaint category Banks

Axis Bank — 590 rs fine for loyalty and affected my cibil score.. [Resolved]

 skarunsk on Apr 19, 2018
Hi,

MY 590 Rs was deducted from loan department and they are saying my Debit freeze the month of April 10th 2018. I have visited 2 axis branches more than 5 times and contacted customer care more than 10 times and sending emails now... I want my 590 RS back...

When I contact customer care they said I have to visit near branch, When I visit branch they said technical issues so have to update PAN number once again, After 590 RS was debited from my account.. So I called saving account customer care they forwarded my call to loan section customer care.. the person says...
Complaint comments  Read comments Complaint category Banks

Axis Bank — one assist services, axis bank manjeri

 Hashique on Apr 19, 2018
I have received a call from axis bank today. I just don't want the subscription and please cancel my subscription for my axis visa card ending with 2413. It has been noticed that the money charged rs.1899 for the same.
Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deletion of this service and also refund the money rs.1899/-...
Complaint comments  Read comments Complaint category Banks

Axis Bank — one assist services of axis bank

 Hashique Km on Apr 19, 2018
I have received a call from axis bank today. I just don't want the subscription and please cancel my subscription for my axis visa card ending with 2413. It has been noticed that the money charged rs.1899 for the same.
Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deletion of this service and also refund the money rs.1899/-...
Complaint comments  Read comments Complaint category Banks

Axis Bank — complaining about the deduction against my dish tv recharge.

 rsr23 on Apr 19, 2018
My BANK OF BARODA Saving Bank Act. Number :[protected]
Name : Rahul Raghav
Madhya Pradesh

I tried to recharge mg dish tv numbered [protected], madhya pradesh and chattisgarh Circle, through the Goggle Tez money transfer App for Rupees 627/- (INR)

Payment has deposited in recipient bank to DishTV (dishtv1.infr@eazypay)
with transaction id-CICAgMDL2ITxRw
UPI Transaction ID[protected]

Payment Deducted and message displayed was
" RECHARGE FAILURE "

However, the sum of rupees 450/- got deducted from...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Axis Bank — to close the savings account no.022010100260626

 Tripta jain on Apr 19, 2018
I have requested to your bank to close my account on 22nd february 2018 due to the missbehavior of your representative, but they didn't close my account. I visit the branch on 3rd april 2018 they told me that your dp account is not closed so we can not closed your account and advise me to go to sector 16 noida to close the dp account. I went to sector 16 noida branch and take the no objection certificate, than i go to your branch on 7th april and hand over the noc with a letter. I am sorry to write you that my account is not closed yet. It is requested you that close my account and give me the balance...
Complaint comments  Read comments Complaint category Banks

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