Education Department — not recieved pran kit, i-pin, t-pin

hi my pran no.[protected] still i didn\t recieved pran kit i-pin, t-pin but the status is showing it is dispatched on nov 2012, three years passed yet not i recieved.please send my pran kit.nobody is respoding in our nodal office.my cell no.[protected]. my mail id. [protected]@gmail.com DDO CODE;[protected] STO CODE;1112 DDO REGD NO;SGVO56727G ADDRESS; SHAIK.JASMIN LANGUAGE PANDIT HINDI Z.P.HIGH SCHOOL, G.M.PURAM KARVETINAGAR MANDAL SUB TREASURY OFFICE TAHASILDARS COMPOUND NAGARI ROAD, PUTTUR, CHITTOOR DISTRICT ANDHRAPRADESH NAGARI ROAD