[Resolved]  Educreation Publishing — Fraud and deceptive claim of being india's no 1 self publishing house

Address:New Delhi, Delhi, 110075
Website:www.educreation.in

Educreation publishing claims to be "india's no. 1 self publishing house" as mentioned on their website home page and all their company branding. The source cited for this claim is a survey conducted by a company called "india self publishing network (Ispn)". However the company ispn is owned by educreation itself as confirmed from the ispn domain registration records and also information available on ispn website -
http://www.indiaselfpublish.in/self-publishing-companies-in-india-survey. Html

Without a fair survey conducted by a neutral agency, educreation publishing's claims of being the no1 self publishing company is a deceptive and fraud.
+2 photos
Was this information helpful?
No (0)
Yes (3)
Complaint marked as Resolved 
May 25, 2018
Updated by Navika B
After Educreation brand got bad name due to faulty services and complaints from authors (as covered in Indiabloom news), they have launched four new websites to continue their activities -
https://www.evincepub.com/
http://www.coralpub.com/
https://www.inkartpublishing.com
http://www.freeselfpublish.com/
Complaint comments 

Comments

This is a big time fraud company . Never work with this company . The biggest liar is mr ankur tiwari who talks poliety when u inquire about there services and then they ignore u once u pay them . Big time fraud and liar conpany .
Respected Concerns,

While we due respect your platform but we are worried as your efficient platform has been used by any of our competitor following cheap business tricks, who are now hard to find the business because of our strong presence. Since they are now not able to made cheat to worthy author by over charging them and making an open loot on the name of self-publishing, so they have started this cheap tricks.

Please look to the following facts of this review:-

1. We don't have any of our customer ever with this name of the profile who had made review. The profile Navika B that had made a review on your site has been created recently, it had no any other reviews yet, most probably it has been created to post reviews only about us.

2. India Self Publish Network (ISPN) is a voluntary independent organization and is run and managed by our CIS Partner organization, Mathematical Inventions Firm, its a non profit organization, so we made a donation to it and in return they had few sponsored links about us on their websites, we don't think that there is any legal complication of frauds on the fact, you can ask about the legal associations of ISPN directly by themselves, please find concerned details here: Website: www.indiaselfpublish.in, Email: [protected]@gmail.com

3. We have many other relevant and prestigious reviews also apart from ISPN, like that of India TV (which is one of the biggest Media Group of India, who had claimed us as 'Leader in Self Publishing'
Source Links: http://www.indiatvnews.com/buzz/life-seven-year-old-chennai-girl-publishes-her-f...

4. On the pace where we just have no any issues because we know we are very much genuine on our business, we want just to made a reply over it.

5. The price and quality of service we offers to our authors are twice to thrice less then their offered prices, for some companies, it is almost 10 times less, so we believe that now they had left with no option other than posting this fake reviews on internet.

Apart from it the similar review is also posted with some other name on another platform on same date, so we completely suspects that this is the same person trying to misguide authors.
Link: https://www.sitejabber.com/reviews/www.educreation.in

So now we rest the decision to our authors that whether they will believe these fake reviews or else they will trust the genuine business.

Regards,
Public Information Department
Educreation Publishing
1. Providing additional details on the ownership of Educreation and ISPN. As per the domain registration records, the websites of both organisations (attached), belong to the same person (with mobile number - [protected]) as mentioned in the domain registration records.

2. Also, now that Educreation has accepted the fact that they had made a donation to ISPN, how can we expect a fair survey to be conducted? How many companies were contacted by ISPN for this survey? Who were the judges?

3. Coverage in any news website does not absolve the company of making a fraudulent and deceptive claim of being Number -1 self publishing house.

4. There are various laws to check false and misleading claims by companies in India, and being a vigilant author and citizen of India, I will not mind it pursing it legally.

Hello..
I was preparing for giving money to educreation for publish my book...will you plz suggest me...can I go for it or not..
Otherwise plz suggest any other option..
Email [protected]@gmail.com
Hii Navika,
We have seen that YOU ARE POSTING THIS SAME CONTENTS ON MULTIPLE ONLINE PUBLIC FORUMS WITH DIFFERENT NAMES about our claim of India's Number 1 Self Publishing House. We don't know what your intention is exactly but we would like to inform you that firstly, we have checked and find that YOU ARE NOT OUR CUSTOMER, therefore ideally you had not made a use of any of our service or product, so your reviews as a consumer doesn't meant anything.
Secondly, WE CLAIMED OURSELVES AS NUMBER 1 SELF PUBLISHING DESTINATION ON THE BASIS OF ONLINE STATISTICS OF SERVICE LIST AND PRICE. No company in India is offering the same set of services which we are offering on the rates in which we are offering. OUR SITE CLEARLY STATES IT, that survey is on the aspect of online price point and services. Our subsidiary ISPN made a deep search of all online self publishing sites and We Would Surely Remove Out The Claim Of No 1, If Any Other Self Publishing Company Would Offer The Same Services On Lower Price Than Us, but we are sure that the day will never come, because all our competitors are busy in making an open loot of the feelings of emerging authors but for us we have in core the sentiments and dedication and the money we charge is only to survive.
Any one can check the facts online, the services which we are offering in Rs.5, 000 can never be provided by any other self publishing house even on the price of 15, 000. So, surely we are Number 1 on the aspect of price and service.
Secondly, all present business claims themselves as number 1 on specific domain, whether its New Channels like, Aaj Tak, India TV or Zee News, or else take an example of bigrock.in, hostingraja.in, godaddy.com, crazydomains.in, all claims them as number 1. We think probably we had made a complete answer of yours and your query.
I too purchased a self publishing package package and paid 5150 rupees. they have sent the PIF form but I have doubts. I dialed their number the entire day but there was no response from their side. nobody picked up calls and nobody replied on email. I am worried now.
the book584E is my project
sundeep1008's reply, Feb 25, 2020
Have you got your book published and got royalty
My book has recently been published by educreation. They are reliable, fast, active and up to the mark. Don't worry.
Educreations is a Fraud company claiming falsely to be no. 1, evaluated by another website built by them. Recently they created one more website named evincepub to continue their activities. May be a lame attempt to start with another brand name as the previous one got busted.
Interestingly, see, what indiablooms.com is saying about them. I am just quoting them here - "Educreation is based out of Delhi and is said to have started operations in 2011. Allegedly after complaints by users regarding faulty services, it does not claim to be a self-publishing company."

Reference: https://indiablooms.com/finance-details/8164/five-popular-self-publishing-compan...
Navika B's [Complaint's author] reply, May 25, 2018
After Educreation brand got bad name due to faulty services and complaints from authors (as covered in Indiabloom news), they have launched four new websites to continue their activities -
https://www.evincepub.com/
http://www.coralpub.com/
https://www.inkartpublishing.com
http://www.freeselfpublish.com/
Hi all,

I have got my debut novel SAFAR in Bengali published through this company last year. It's overall a very good experience. The amount they charge is just negligible in comparison to other self publishing houses like notionpress, bluerose etc. Their print quality is superb.

The complain that after ordering Author copies, they don't respod is beyond my belief. I hve got my ordered 20 author copies a few days back beautifully printed, packed and dispatched by speed post.

Yes, they have some front office lady executives who need to be trained in answering to the queries of authors/customers. Otherwise the cheapest and the best company so far my experience goes. Pls don't go by the negative responses. Any author can can get their services. The words 'Cheat' etc. are exaggerated.

Bipattaran Kanjilal
The negative comments are done by other publishers jealous of Educreation since bacause I had Published book "Handbook of Practical Pharmaceutical Organic, Inorganic and Medicinal Chemistry" with Educreation. You may see it here: https://amazon.in/dp/B07NCGZZ9L

According to me, With the release of my book, Handbook of Practical Pharmaceutical Organic, Inorganic and Medicinal Chemistry. now I became the author. This was my aspire to be an author of at least one book in my subjective area, and dreams comes true with publication of this book in cooperation with Educreation publishers. I found that woking teams of your publishers are highly professional and active. Every steps in book publication, starting from the sample chapters, acceptance, book manuscript evaluation, Interior and cover page designing, corrections, printing and receiving of author hard copy are done professionally and guided me as simpler was as possible.

I like to thank Educreation Publication from the core of my heart and feel great as an author from Educreation Publishing.

The negative reviews are fake our biased as such I had Published book "Vasiyat-E-Ishq" with Educreation. You may see it here: https://www.amazon.in/dp/B07RGL9SL5

According to me, It is a good experience to publish my first poetry book with Educreation is best platform for new authors who have potential and passion. I appreciate the work of your support team too.
I recommended Educreation to my friends amd colleagues for their future projects.
The Negative Review is Worng because I had Published book Vidhyarthioni Safalata Maatena Das Rahasyo with Educreation. You may see it here: https://www.amazon.in/dp/B07SFVNKPV

According to me, I am very much pleased that this publication has been provided such a wonderful opportunity for the promising and new authors as well as the well established writers. The response of this publisher regarding the queries and other points are quick and effective comparing to other traditional publishers.
According to me, I am very much pleased that this publication has been provided such a wonderful opportunity for the promising and new authors as well as the well established writers. The response of this publisher regarding the queries and other points are quick and effective comparing to other traditional publishers.
According to me, I am very much pleased that this publication has been provided such a wonderful opportunity for the promising and new authors as well as the well established writers. The response of this publisher regarding the queries and other points are quick and effective comparing to other traditional publishers.
They are not giving me royalty neither they are answering to my emails and phone calls. I am going to sue them. My book is Hindi for Beginners by Dayaram Singh code- book 275e.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Educreation Publishing
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    22
    Pending
    0
    Resolved
    1
    Educreation Publishing Phone
    +91 11 3079 7373
    Educreation Publishing Address
    Shubham Vihar, Bilaspur, Uttar Pradesh, India - 495001
    View all Educreation Publishing contact information