Effizent Seele — Refund of advance

I've paid advance of rs 7000 but unfortunately I was unable to arrange money to take frenchise, and when I requested for refund staffs starting telling me that.. lekar dikha do mai idhar hi hu.. tum builder ko paise dekar wapas le lete ho kya.. like this.. I've voice recording for that call also.. and he was telling that agar aap legal action loge .. jaisa maine kaha tha.. ki refund na hone par Mai legal action lunga.. he told me that company aapke upar FIR karegi kyuki aapne time Barbad kiya hai.. this type of employees are working under this company.. and no staff is supportive.. they have a rule also if I can't pay my balance amount then neither I will not be able to get refund nor I can take frenchise.. please take a action on this subject