Efinlane.com — Leads are not playing provided

Address:Amritsar

It seems team efinlane is here to cheat thier clients. They charged me and committed for 15 fruitful leads and we can replace lead within 3 working days in case lead is not convertible/ Doable. But I am not at all getting leads. Initially I got 3-4 leads, All were useless, not doable leads. Reverted back before specified time lines. And now complete team is not responding. Neither sales OR support team. No body is bothered to answer emails and Reply on phone calls. Highly unprofessional attitude, at the time of sourcing sales team was comiting like a good corporate house. And presented themselves as reputed company. But all seems fake. Employees don't have any escalation matrix. One is sales & Second is support team both are having careless attitude.

No any third No. / email id is here to escalate if we are not satisfied with the services.

I am requesting again to resolve my issues at the earliest, I have all phone call recordings, Whats app discussions with sales team and online payment receipt, please don't force me to file complaint against team efinlane.
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To whom so ever it may concern,

This is a very offensive and abusive way of defaming the company which you are not supposed to unless and until you have clarified the concerns with the service team.

We understand you have paid the Money but that doesn't mean you will accuse employees. There's a Service Team working for you who will provide the maximum Support.

We believe we are working with Professionals but you people do not have the same when it comes to service i.e. speaking professionally writing an email or reaching to the Service landline.

Yes, we are not going to provide services to people who are breaching the Contract and the most important factor is being unprofessional with our employees this will lead to suspension of services without any notice. We aren't loosing anything by your statements over the Third Party portals.

Please maintain some Standards either while we do Business or Speak to the Team.

You can see our clients on the portal who are not able to edit or remove the review by themselves. This will only not affect the company but the leads which we are going to be generated. Cause most of the customers are going to review the company when they go through statements like these they are not going to work with these kind o[censored]nprofessional Service Providers who don't have patience and right manner of reaching the Support Team for service Concerns.

By all this comments or reviews which are unnecessary which could have been sorted out if you had reached services team. Most of the Service providers are going to lose Maximum Potential Clients who will go through the reviews So lets make it clean. Please we request you to contact the support team if there is a Communication gap between our Business Development Associate.

Henceforth create a happy atmosphere for your staffs who are going to work on your requirements. Thank you.

Warm Regards,
Support Team - eFinlane.com

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    Amritsar
    India
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