Eicher Motors Ltd — pro 60.31 model

Address:

New Delhi, Delhi, 110035

Dear sir.

One of our vehicle is off road at bhilwara rajasthan from last yesterday aproxx – 6.00 pm
With vehicle regestration number - hr38u5069
Chassis no – 007075.
Model – eicher pro – 60.31.
Diesel pipe broken.
And i have done the complaint on eicher toll free number. And they assign my complaint to nearby dealership –
Eicher express service - mumal motors - transport nagar, near jai hind circle, bhilwara.

Complaints details –

1 - dear customer, ticket nh[protected] created on your request. Eos team member ([protected] [protected]) with eos van (Xx2114) will reach you soon

2 - ticket nh[protected] assigned for your vehicle hr38u5069 to dealership mumal motors - bhilwara (Bhilwara).

But the dealer has not sent his mechanic to the truck.
Then in the last, i made a temporary connection of the diesel pipe of the truck through the local mechanic.
And sent the truck to the dealership.
Trucks reached today at dealership on 10:00 in the morning
But no solution found yet, and the dealership is not responding, for this repair work.
It has an agent material of a company which we have to deliver quickly.
The company is constantly calling and asking about the truck status.
Kindly advice dealership to replaced the part as soon as possible.
And make the vehicle on road.

Mumal motors break down in charge contact number - +[protected].