| Address: | New Delhi, Delhi, 175141 |
| Website: | www.eicher.in |
Was a day when decided for eicher as a company for my vehicle purchase and selected model 1059 pro.
At this moment now, writing this with a regret that decision has come out to be wrong and eicher has not lived up to the mark. Unfortunately, the truck has been running into the faults/issues from day 1 of business and has only been counting for the losses so far and in the service centers.
Below is the list of issues and their history date wise (Date may be here and there 1 or 2 days). Also kindly go through the overall concerns and expected resolutions from eicher at the end of this note.
Problum history (Date wise):
On 19/03/2018 purchased vehicle. Vehicle and dealer details below.
• truck model : eicher 1059 pro
• owner : ramesh kumar, vill & po garsa, distt. Kullu h. P., ph : [protected]
• purchase from : unique vm vehicle pvt. Ltd. Vill & po nagchala, tehsil sadar, distt. Mandi, h. P.
• vehicle chassis no. : mc2c6crcojb394666
Vehicle was idle for a month or so while getting paper work done (Registrations, licenses etc.)
On 30/04/2018 had problem with hand break and engine starting, and did service at authorized dealer kk motors bajura, distt. Kullu, h. P.
On 04/05/2018 vehicle was on 1st business trip (Carrying load of vegetable from kullu to amritsar). And encountered below faults/issues. Surprisingly a big list for a new vehicle.
1. Foot break turning hard
2. Tires heating and getting puncture near valve.
3. Controller not working.
4. Mobil leak
5. Tapet cover leak
6. Hand break poorly/merely working
pathetic quality.
On 09/05/2018 service was again done for above issues at kk motors bajura, distt. Kullu, h. P. Dealer assured all issues are sorted except controller due to unavailability of part.
On 15/05/2018 vehicle was on 2nd business trip (Carrying load of vegetable from kullu to amritsar). And unfortunately encountered below issues again. On road service was performed to make vehicle running.
1. Foot break turning hard
2. Tires heating and getting puncture near valve after ~100km of runway.
clearly indicates skillset of service persons not adequate. Pathetic service & quality.
On 16/05/2018 vehicle is serviced again at vm vehicle pvt. Ltd. Yet no perfect solution and tires are exhibiting sound now and vehicle is not in driving condition.
Thanks
Ramesh
[protected]
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