Eiilm University — not responding to email request for transcript of my 3 yr ba degree passed in 2013

Address:	South Sikkim, Sikkim, 737121
Website:	www.eiilmuniversity.co.in/contactus.html

I urgently need transcript of my 3yr Batchelor of Arts degree passed in 2013 under distance education program. My enrollment ID is - EIILMU/10/F34609 - Since last month I am trying to contact university staff to request the issuance of transcript. I have sent several emails to university officials on the email ID provided on official website o[censored]niversity but I haven't received any reply from University representaves. Now I request complaint authority to help me resolve my issue.