Ekart — Delivery of Damaged Item

Address:Vismayam, Thachadivayal, Near Kanakalaya Bank, West Hill, Kozhikode - 673005

On 15 Sep 2023 I had ordered a Microwave Oven Make IFB 20L Solo through flipkart and received a SMS with tracking ID FMPP[protected] from flipkart.com through Ekart Contact no [protected] PIN 136 on 23 Sep 2023, Delivery Staff called me on my mobile on 23 Sep 2023 around 11 AM being working day I was in office the delivery boy reached home and hurrying up for the OTP at home only family were there and they are not smart with the Equipment s technically so after confirming from him I passed the OTP to him and got delivered the item, When I came home and checked the item is damaged ( either it hit to some thing or some thing heavy fell on it ) the bottom frame is damaged and as per the manual a glass tray supposed to be there which might have broken so for not identifying easily, that broken pieces were removed intentionally when I tried for contacting him he was not attending the phone and afterwards switched off also

Now please make sure it was a planed cheating from the Ekart side so please intervene and take necessary action, or I may have to approach Consumer Forum/Court. Thanking You
Was this information helpful?
No (0)
Yes (1)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Vismayam, Thachadivayal, Near Kanakalaya Bank, West Hill, Kozhikode - 673005
    India
    File a Complaint