Ekart — Product picked up for return but not delivered

Address:

Chennai, Tamil Nadu

My product was picked up for return, but shows pick up failed and later does not reflect in the Myntra app. The delivery agent picked up my product and I had called him asking the same. He had told me that the pick up is failed and he will return my product. It’s been two weeks and my product has still not reached me nor my refund has been reflected to my account.