I have done one booking at their online portal. First they cancelled the order then there is no trace of the refund money. What is more disturbing is that I have found similar complaints from multiple consumers online, seems like they loot all of them with the same trick.
I don't know if the money will be ever be refunded, but I really want this website to be closed forever.
I am attaching some of the many complaints I have found online for the same company
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