Election Commission Of India [Eci] — i have still not received my voter id card after a whole year.

Respected sir/ma'am,
I (Mr. Chirag uday kadam) had applied for a new voter id in the early months of 2019. The application was approved and my name was in the electoral list before the 2019 elections. Most of my friends received their voter id cards after 2-3 months of application. We all had applied around the same time just before the elections. But i still have not received my voter id till this date. I didn't find any help on voter id cards on the dedicated official government website: https://www.nvsp.in/ i don't know whom to reach out for this issue so i am trying my luck here. I face many problems as i don't have a physical voter id card. Please help me.

Thanking you,
Mr. Chirag uday kadam