Election Commission Of India [Eci] — No response even after 7 days

I have applied for a new Voter ID for my 17 years old sister who is turning 18 by July and I have also updated certain information of my father's existing voter ID. I have applied for all these on 05.04.2024. The response is nil. It has not even moved to any BLO/ Field officer. Literally fed up with the complaint box available in the ECI India website. The complaints are also not processed.