Election Commission Of India [Eci] — voters registration not processing

It's been a month that i have registered for voter's i'd card through nvsp portal and i have only received my reference id to track my application and it still has not even processed. Being digital campaign i believed that online registration will be the best hassel less option compared to offline process and the no of mistakes happening through offline was secondary reason i opted for online process. I save tried to contact them and mailed them but no response.
I hope your offices will do the needful, my reference tracking id under nvsp website is ood[protected]