Electricity Bill — electricity bill without readings

Address:

500081

Dear all,
Not sure on what basis they have calculated electricity bill for this month my usc#[protected], i can see previous and current month reading value showing as same and they quoted consumed 203 units, after inquiry they are saying our meter has blown up so they are considering previous month units itself.
How they will consider, does summer bill will same as winter, obviously summer consumption o[censored]nits will be high as every one use air condition, where as in winter no use as such and not even comparable i believe is a minimum basic common sense they should have and more over we were outstation in this month for a week. How you going to blame the customer that if the meter has gone bad or not working why we should take this charge on our head.
Till now meter was not replaced at again they are saying they will consider same units for upcoming month as well, do you think people were stupids here just paying out what ever you quote in the bill. Request you to consider my complaint on priority and suggest what will be the next action on this.

Thanks,
Yousuf,
[protected].