Electricity Bill — electricity connection has been disconnected, even after payment

Address:	500072
Website:	TSSPDCL

I have made payment for the service no:[protected] on 03/11/2017 and due date is 17/11/2017.

However my connection has been disconnected to due to non payment of bill on 11/16/17, which prior to due date.

Transaction reference number is jici[protected].

So please take some action against the person who is on duty and disconnected my connection without proper checking.