[Resolved]  Ezone India — Defective piece received

Address:

Pune, Maharashtra

I had purchased a Bluedio Headphone from your Amanora Branch in Pune. They did a very shoddy job of evaluating the headphones for defects when handing the product over to me. When I reached home and used it for a few days. I realized that there was a hairline crack on the headset due to which it would not sit right on my head.
On contacting the personnel at your branch. They showed a complete lack of interesting in addressing the issue. They insisted that it was not their problem and directed me get in touch with Bluedio claiming that they had a toll free number.

I am seriously disappointed in the absolutely unprofessional way in which I was treated.

Needless to say I seriously considering NOT purchasing any other items from a company which suffers from a serious lack of empathy towards us the consumers.