[Resolved]  Groupon India — non refund of money

Address:Pune, Maharashtra

Windows Live™
Hotmail (0)
Messenger (0)
SkyDrive
MSN

Abid Raza Burney
profile | sign out
Hotmail
Inbox


Folders

Junk
Drafts
Sent
Deleted (4)
New folder

Quick views

Documents
Flagged
Photos
New category

Messenger


Your friends are offline right now.
Sign out of Messenger
Home
Contacts
Calendar

New
|
Reply
Reply all
Forward
|
Delete
Mark as ▼
Move to ▼
Categories ▼
|



Options ▼


|
Back to messages
RE: [Groupon, India] Re: refund of amount for the damaged product (#408733)‏
To see messages related to this one, group messages by conversation.

[protected]
Reply ▼
Abid Raza Burney
To grouponindia
It is very unfortunate to note that my complaint does not exist on your record. It is very disappointing that you have removed my complaint without solving it. Till date I have not received my refund. Your 24 hrs have not ended till date. Do you have any prove that you have solved my problem? This shows your organization is dealing in fraud. It has to be exposed & I assure I will not let you go free without solving my problem and getting my money back.

Date: Sun, 17 Feb 2013 05:20:46 +0000
From: [protected]@grouponindia.zendesk.com
To: [protected]@hotmail.com
Subject: [Groupon, India] Re: refund of amount for the damaged product (#408733)

## Please do not write below this line ##
Ticket #408733: refund of amount for the damaged product
Your request (#408733) has been deemed solved.
To review, comment or reopen the request, follow the link below:
http://grouponindia.zendesk.com/tickets/408733


Ekta Balaji, Feb 17 10:50 (IST): Hi Abid,
We are sincerely sorry that this deal turned out to be a bad experience for you. Thanks for sharing your feedback. This is definitely not the experience we want our customers to have when shopping on Groupon.
As per the issue raised by you, we are processing a credit of Rs.599.00 to your Groupon account. This credit should reflect in your Groupon account in the next 24 hours. You can utilize this credit for any future purchases on Groupon.co.in
Please let us know if we can assist you any further on this case.

============================================================
Regards,
Groupon Customer Service Team
Are you not getting our emails? Click here to get them
http://blog.groupon.co.in/2012/11/09/spam-vs-not-spam/
============================================================


Ekta Balaji, Feb 17 08:40 (IST): Hi Abid,
Please let me know the convenient time to get in touch with you.

============================================================
Regards,
Groupon Customer Service Team
Are you not getting our emails? Click here to get them
http://blog.groupon.co.in/2012/11/09/spam-vs-not-spam/
============================================================


Abrabu22, Feb 17 07:27 (IST): I have lost every trust and faith in your organization. If this is the type of services God help you and people should take note of the working of your organization and support services. They should not make this mistake for which I have suffered. I am regular buyer of products from other online shoppping but I have not faced nor suffered such type of services and support. It is realy shameful and disgusting.
This email is a service from Groupon, India
Message-Id:FE6EK8F0_512068aec20a5_4abcb8e0702778f_sprut
`````
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

A amount f 899 was deducted with unsuccessful transaction. pathetic service by nearby

I tried to book a spa booking at Spa Namma at New Alipore kolkata. The offer was for Rs 899 Tough the transaction was a failure the amount was deducted from my credit card. how long will it take to refund the amount. the customer number does not work. please help me on the same as soon as possilbe.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Groupon India / NearBuy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    224
    Pending
    0
    Resolved
    87
    Groupon India / NearBuy Address
    Building No. 20, Pushp Vihar Commercial Complex, New Delhi, Delhi, India - 110062
    View all Groupon India / NearBuy contact information