Groupon India / NearBuy
Groupon India Pvt. Ltd
Customer satisfaction rating: 36%
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214
COMPLAINTS
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Groupon India / NearBuy Customer Care

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Address
Building No. 20, Pushp Vihar Commercial Complex
New Delhi
New Delhi District
Delhi
India - 110062

Customer Care Phone Numbers and Contacts

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Toll-free:
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112
down
80

Additional info
Head Office
Groupon India Pvt. Ltd, Building No. 20, Pushp Vihar Commercial Complex, New Delhi 110062

Operations Office
Groupon India Pvt. Ltd, Nova Miller, No. 333, Thimmaiah Road, Vasanthnagar, Bangalore 560052

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Customer satisfaction rating
36%
Complaints
214
Pending
3
Resolved
69
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So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 09:00 am - 11:00 pm
Tue 09:00 am - 11:00 pm
Wed 09:00 am - 11:00 pm
Thu 09:00 am - 11:00 pm
Fri 09:00 am - 11:00 pm
Sat 09:00 am - 11:00 pm
Sun 09:00 am - 11:00 pm

Groupon India / NearBuy Complaints & Reviews

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I purchased a deal for New Year Eve of Sixth Empricia club which is located in Punjabi bagh Delhi from nearbuy.
From my 3 registered number, I had purchased that is [protected], [protected], [protected].Nearbuy showing a very large menu details in the deal but when we visit at merchant place, not follow the menu that is mentioned. Both people looted public money nothing else.
Jan 08, 2021

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Groupon India / NearBuy customer support has been notified about the posted complaint.
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    I bought a body spa voucher for 999/- on 8th December
    The amount got deducted from my account at 3.32am from pay tmbr...
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    Timezone coupon vtznb2d0983 which i wanted to claim at vashi outlet inorbit mall on 28th june, friday for mobile no [protected]...
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    Hello, myself nitin khurana and my wife nane jagjit kaur khurana, we bought a deal on 30 may for rs 499 from little and same...
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    Hello,
    This company is committing fraud by selling invalid big bazaar gift vouchers.
    I bought a rs 500 worth...
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    Hello,
    This company is committing fraud by selling invalid Big Bazaar gift vouchers.
    I bought a Rs 500 worth...
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    Purchase ID[protected]Attaching the confirmation mail from Nearbuy for the refund amount)

    Bought a coupon...
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    I have been requesting to cancel the below vouchers.

    Vendor purchase id amount
    Ashoka spa 15860060 499br...
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    They had a deal which i purchased and spent 3900rs and later the merchant misbehaved and said they can not provide the same....
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    Hi. I have purchased cake coupon from nearbuy purchase id: 18737656. Merchant denied the service and when asked for refund...
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    Hi
    We bought the coupen from near buy for ccd and try to redeem the same at ccd but they people says that coupen is...
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    Hello i have purchased a 3bs voucher on may 10 from little app which is your subsidiary. The amount got deducted from my bank...
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    On 14th may by mistake, i choose a different chilli’s outlet and paid. Afterward i again made the same amount payment to...
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    You've an entire company for selling all kind of # but have no customer support beat it on call or chat. I was promised...
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    Nearbuy.com has been selling open voucher for a pizza outlet named the big o pizza at viman nagar, pune with an address where...
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    I purchased Pizza coupons for official team event costing 6000 from near buy. I double checked whether coupons are redeemed at locations near to my office. The info was such that its redeemed at 25 outlets but after purchasing the coupons, its mentioned use these coupons only at so n so outlets ( they were hardly 5 outlets )

    Also Second time I purchased coupon for different set. This time location was automatically set into New delhi ( Inspite of my profile location ) and voucher issue which needs to be redeemed at Delhi. Now customer care not picking the call. I want to cancel these coupons and want refund.
    Apr 17, 2019

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    Groupon India / NearBuy customer support has been notified about the posted complaint.
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      I have purchased a voucher, which seemed expired since their APP stopped working. Tried to reach them on the phone, there...
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      It is not advisable for anyone to purchase nearbuy vouchers any longer. Their customer support does not respond to emails and their phone lines are not working, so they have become totally unreachable. Nearbuy guarantees full refund of your money whenever you cancel their vouchers, but now they don't respond to any cancellation requests. I have mailing them daily for over a week to cancel the o2 spa voucher. This voucher had a discount offer applied so it can be cancelled only through the nearbuy support. I have even included ankur warikoo, nearbuy ceo, in my emails but nobody seems to care. Tomorrow, when the voucher expires, they will have no liability and can deny the refund. This is fooling and absolutely cheating the customers of their money. Nearbuy continues to announce new deals but everyone should know it is a risk to purchase nearbuy vouchers. Nearbuy is not reachable either on email or phone if you have any issue with the merchant or if you want to cancel the voucher. It is like putting the money in drain. I will escalate the matter further if nearbuy does not respond immediately. I suggest all buyers to refrain from using nearbuy until these people show some accountability.
      Apr 13, 2019

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      Groupon India / NearBuy customer support has been notified about the posted complaint.
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        I got a message from nearbuy that thank you for purchasing the dominos coupon worth 500 and 300 and amount also got debited from my paytm account. I have not purchased any coupon and still due to some fault in nearbuy server this thing has happened. They are now denying to refund my money back. This is a true cyber crime done by them where they debit the paytm amount from customer and auto purchase the coupon for their sales.
        Mar 18, 2019

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        Groupon India / NearBuy customer support has been notified about the posted complaint.
        VOucher was made invalid without any notice. Now when requested they claim it cant be extended.
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          I purchased few coupons in nearbuy.com for which i got refund (Credits) as promised. These credits validity was about to get expire and i had no plans to purchase at that time, hence i checked with their customer care support team through mail.
          They replied stating that "let credits get expires, please let us know when you want to avail the credits at that time we will extend the credits for 3 days of time".
          Now when i requested them to extend the credits, unfortunately they refused to do the needful as promised. They are saying that their terms have been changed now and cannot fulfill their promise.
          Mar 13, 2019

          Complaint Status

          Groupon India / NearBuy customer support has been notified about the posted complaint.
          I cancelled vouchers and didn't get refund as promised. Customer service number is suspended. Not replying email .
          Are they shutting the website.
          Why no response to mails .
          Phone number out of service.
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