[Resolved]  Vivek Ltd — Never respond

Address:150, ( New 68), 2nd floor, Luz Church Road, Mylapore, Chennai 600 004, Tamil Nadu
Website:www.viveks.com

Viveks Home serve have started a one stop service network which is really pathetic. Please do not sign in to this model this is pure cheating. They will never respond to the query after you pay them. They will say they will attend to issues during emergency but it is always better not to rely.
Please look at below but they never ever keep the promise. We need to hang to them to service you.Their Toll free doest not work and the esculation process does't work They will say your AMC is expired with out looking in to the records.

We have enclosed the Service Registration Process, FAQ's and Terms & Conditions for your reference.In case of any further queries you can call Customer Care at[protected] and we would be happy to assist you.

I assure you that as a Home Serve member you will experience convenience and peace of mind through world-class service.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Mr. Sakthi Murugaraj,

We sincerely apologize for the inconvenience caused to you.

At Home Serve we are serious about our customer satisfaction and work hard in getting to the bottom of any customer complaint.

We would like to confirm that the AC service has been completed on 31st July 2013.

Please feel free to contact us at 91-[protected], if you require any further assistance.

Regards,
Customer Care.

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    Contact Information

    150, ( New 68), 2nd floor, Luz Church Road, Mylapore, Chennai 600 004
    Tamil Nadu
    India
    +91-44-42131616
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