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Viveks India Complaints & Reviews

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Last updated Sep 20, 2022
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150, (New 68), 2nd Floor, Luz Church Road, Mylapore
Chennai
Chennai District
Tamil Nadu
India
600004

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+91 44 4213 1616
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Viveks India reviews & complaints(287)

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I had booked a 1 ton voltas split ac (SAC123VCZT3-R32 ) model through bajaj finserv in the month of Jan 2022..under emi and intial down payment...i personally went to viveks puraswakkam branch and they told me to pay 7421 rupees as initial downpayment... but after few days I got a call from viveks saying that the model I booked is no longer available and suggested me to go for higher model with higher price..but as I was keen on purchasing...
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dear sir,

I am a resident of pocket a1 41 -76 Resident to mayur vihar phae 3 110096. In my locality several stray dogs are there who chase the people using the main street and it was very difficult to go to street and also they bark continuously in day and night. Yesterday a dog had bitten to one of my friend living in my locality. It is being dangerous to people living here as there no. Are increasing day by day so please kindly take immediate action to resolve this problem.
Team RWA
pocket a1
May 5, 2022
Complaint marked as Resolved 
Viveks India customer support has been notified about the posted complaint.
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    We bought Vivek tv 5 yrs back.now its not working properly.so we took product to tnag branch by auto.there they guided to Mylapore home care.receptionist over there checked and accepted our product for service.once we reached home she calld us and told to took product immediately. we went next day ..she told service is in tnag . asked them to call.they told they will come to home next day by evening service person came took photos, plugged and told rs 3800 for board change.we are not interested in that so we told we will buy new tv.immediately he asked for rs 500 without giving any bill he took from us.totally we lost 1200 rs.is it a fair for a normal people?
    Viveks India customer support has been notified about the posted complaint.
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      I visited Viveks corporate office in Chennai for buying an Air cooler on 17th April 2022. There was one attender (who is said to be an new employee there). She showed us some air coolers but had no knowledge about products at all.. Full makeup but no brain at all.. Well you hire these employees with what, just looks and no knowledge? Fantastic.. So there is no respect for skills?
      She did explain about coolers its advantages and disadvantages.....
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      Problem with SPLIT AC installation team..
      Viveks India customer support has been notified about the posted complaint.
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        I ordered 1ton Panasonic smart AC on March 27 in viveks t.nagar branch, The AC delivered on April 1st and installed on April 3rd but the product delivered is different. Also I requested the incharge and branch manager to replace me a new AC what they advertised to me they are properly responding me. Kindly replace me a new AC what I ordered.
        Viveks India customer support has been notified about the posted complaint.
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          We have purchased the LG refrigerator on 3rd April 2022 at T.Nagar Viveks and they told it would be delivered on 4th April. I have called them on 4th April and they told it would be delivered by 8PM but it not happened. I have called the customer care and showroom manager, both of them confirmed it would be delivered on 5th April but nothing happened. Because of this we are unable to plan our things. Showroom Manager Iyyappan is not responding,...
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          I have purchased 1 TON PANASONIC AC from Viveks Selaiyur branch on 20/03/2022. The AC was delivered on 21/03/2022 and the same was installed on 22/03/2022.

          From 22/03/2022 - The brand new AC is showing error H11 when its turned ON. (H11 - Commnication issue between indoor and outdoor unit). I have reported this issue to showroom on 23/03/2022. I was informed it was due to stablizer issue and they asked me to replace it double...
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          March 23rd buyed ac from Vivek & co mylapore branch that told sales person Haier a c installation free only for out door unit stand only chargeable. But haier a c Instalation technician charge collected from me ₹1200/- why? ??
          This is not good satisfaction. Pls rectify the problem. Otherwise i will given the complaint to consumer care.
          My complaints not rectify but Haier company will send the message to me complaint will resolved....
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          Hi Team
          I'd like to bring to your notice that one month earlier I purchased a LG refrigerator and ULTRA grinder from Viveks, Selaiyur.
          During the refrigerator installation day the technician who visited to show a demo for the product had broken one of the hardened glass. He promised to make a replacement in 2-3 business days but there is no response from him for more than a month.
          This is an inappropriate behavior of...
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          March 23rd buyed Haier a c from Mylapore branch Vivek & co. That time told installation free only for out door unit stand will be charge ₹1000/- .
          Yesterday came Haier a c Technician he will told installation charge wil Pay ₹1200/- and cotton roll charge ₹400/- then contact Mylapore branch a c sale person he said u will pay installation charge. Why buyed time told installation free and why now was i will pay installation charge....
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          To Voltas Sub: Complaint Letter

          Dear Sir I have purchased a Voltas Split AC Model No. 3S SAC 123V CZQ WHITE (1 tonnes) in Feb, 23, 2022 from VC Tambaram, Chandra Towers, 4, Rajaji Road West Tambaram Chennai-600045, Tamil Nadu (Phone no.[[protected]], GSTIN:33AAACV1186B1ZT The AC Unit purchased is not working properly and more noise has came from the date of purchase itself.

          I was installed the AC on 26-Feb-2022,...
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          I bought Preethi alya chimney on 25th January, sales manager promised that delivery on 26th and 27th will be installed at home. We received the product on 26th However still the chimney is not installed. No action is taken till this time. We want the product installed today before 12 pm.
          Viveks India customer support has been notified about the posted complaint.
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            Ordered a washing machine heir top load on 31.12.2021 frm VIVEKS PERUNGUDI OMR.requested for delivery after 5pm since all the family members are working on 1.1.2022 and the sales person acknowledged it as well.the delivery guy called and said will deliver in 10 mins otherwise no delivery today.
            Next day (sunday-2.1.2022) going hospital so NA..yet these ppl r so rude both person from the store named (govind ) and says will deliver in...
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            I transferred my money through upi and money was not transferred the merchant was MobiKwik can you please help me out about my money
            Viveks India customer support has been notified about the posted complaint.
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              Purchased LG AC in VIVEKS PORUR CHENNAI, week before, but still not delivered, since at the time of purchase, sales person gave false promise that they can deliver it to the new address which IAM suppose to shift, due to which I have purchased thru bajaj finance the address was at old address, since no address proof for new house ., when the time of delivery Manager from viveks called me to give Rs 300 to the driver to deliver it to the new address, which I have already paid earlier as delivery charge while purchasing, I refused to pay, then they took it back and no reply, this is pathetic, still I didn't receive the AC
              Viveks India customer support has been notified about the posted complaint.
              Dear Sir/Ma'am,

              Thank you for contacting Vivek's. We sincerely regret for the inconvenience caused to you. We really did not want you to have such an experience with us.

              We would like to inform you that concern raised has been addressed & product got delivered.

              Your feedback is most valuable to us. Please call our helpdesk:[protected] or write in to [protected]@viveks.com

              Thanking you and assuring you of our best services at all times.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Viveks India — AC installation delayed

                I bought voltas ac from Viveks pursawalakam. Ac delivery got delayed by 4 days and still for installation. No one has called..when I called them and they are telling email has been forwarded. I want installation person to be at my home in next 2 hrs dated on[protected] or I will return the product by 4pm on[protected]. Very disappointed with Viveks. Even price is high when compared to other shops but still I thought product and service will...
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Viveks — Poor service & delay in product delivery

                I have purchased Samsung Semi Automatic Washing Machine ( 7.5KG ) 3200 HB BLUE on 4th November 2021 in VIVEKS T.NAGAR Branch, but still product not yet delivered. Regarding this i have followed Sales person Mr. Karthik [protected] and Mr. Rajesh ( Showroom Branch Manager [protected], both of them not responded properly ... Mr. Rajesh not attended even a single call, he is not fit for show room Manager, Very very poor service ..At last i have...
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                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Viveks India — Fake promises of gift while purchasing durables.

                I visited Viveks Showroom, Selaiyur on 09.08.21 to buy a Refrigerator. I was given offer of Rs.1000 discount & a cooker of 2l for purchase of Whirlpool Refrigerator by the Sales executive Ms. Jyothi. All payment formalities were completed the next day & when enquired about the gift item, she said that the said gift item is out of stock and will inform you whenever it's available. But till date there is no proper response from her after making...
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                Sales person Tamil Selvan/ cell [protected], [protected] and service person Rajesh/[protected] terminate this person

                I want to speak with C.E.O or M.D
                Viveks India customer support has been notified about the posted complaint.
                Anna Nagar Vivek & co is very worst

                already used W.M with Dent they are selling.
                Viveks India Customer Care's response, Aug 23, 2021
                Verified Support
                Thank you for contacting Viveks - Customer support on the concern raised. We regret for the inconvenience caused.
                We are looking into the concern highlighted and will revert shortly with the
                updates.
                Viveks India Customer Care's response, Nov 16, 2021
                Verified Support
                Thank you for contacting Viveks - We regret for the inconvenience caused.

                As per request product has been delivered.

                Your feedback is most valuable to us. Please call our helpdesk:- 044-42131616 or write in to [email protected]

                Thanking you and assuring you of our best services at all times.
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