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Viveks India Complaints & Reviews

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Last updated May 19, 2024
Complaints 309
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125
Unresolved
184
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Viveks India reviews & complaints(309)

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S
May 19, 2024
May 21, 2024
This thread was updated on May 21, 2024
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Not picking the ac from home

Address:Selaiyur

Dear sir,

We had ordered the ac last week for which viveks had delivered wrong ac. I cancelled the order. Now the ac is lying in our house for more than 1 week. Even after repeated complaints, no staff from viveks selaiyur is picking up the ac. I have never seen such a worst service in my life. Request you to take immediate action.

Regards,

Srinivasan
[protected]...
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H
Hasina R
Apr 23, 2024
Apr 26, 2024
This thread was updated on Apr 26, 2024
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Tower Fan poor quality

Address:Luz Mylapore

Last month i have purchased tower fan. From the date of purchase fan getting problem.Its not working I have make call several times there is no response from vivek and co....
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S
shyam013
Mar 27, 2024
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Delay in getting replacement for damaged goods

Address:T nagar Chennai

I bought Bosch Washing machine, LG 55' television, Zebronics sound bar and Stabilizer on 23rd of March 2024. I have been promised that all the goods i have purchased will be delivered on 24th March 2024 but only TV and stabilizer was delivered and Washing machine was delivered on next day. When installation happened for washing machine it was no surprise for us that the package doesn't contain inlet and outlet pipe for washing machine and...
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R
RubyMadhu
Mar 11, 2024
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Air conditioner - no stabilizer

Address:Camp road, Selaiyur, Tambaram East, Chennai

I purchased an AC in Viveks, Selaiyur, Chennai. They failed to deliver the stabilizer on date despite complete payment. Even during installation, they failed to ask that. I was given the stabilizer after repeated calls. They are not responding from the store, for sending someone to install the stabilizer. I don't even get a proper response.

Can't they allocate someone to install the stabilizer from a store with so many employees??...
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L
LakshmiRajagopalan
Feb 28, 2024
Mar 1, 2024
This thread was updated on Mar 1, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing Invoice Copy After Purchase

Address:Chennai

Viveks agents(+91 [protected]) kept bothering me calling multiple times during the day asking me to purchase extended warranty. I know it was useless but the continous calls were annoying that i went ahead and purchased it. The agent promised to send the invoice, but i never received it. I keep asking him everyday and he promises to send me the invoice by EOD.
This has been happening for a week now. Please do take action on them. I...
+2 photos
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N
Nehruu
from Chennai, Tamil Nadu
Feb 15, 2024
Mar 1, 2024
This thread was updated on Mar 1, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Delivered Dish washer on committed time - Reg

Address:Vivek & Co, Porur, Chennai Tamilnadu

I have purchased a BOSCH Dishwasher from PORUR Branch on[protected] and they committed to delivered on[protected]. but It is not delivered till today. If I calling them several times. some time they pickup the call and told me that I am speaking with BOSCH company and will comeback. Many times not picking the call.

Whether I can get my Dish washer which I purchased from Vivek - PORUR or not.

For that what should...
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P
palani2866
Dec 30, 2023
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Bosch Mixer Grinder

Purchased Whirlpool Ref on 9/11/2023 & they promised to give Bosch Mixer grinder along with Ref but till not have not received the product. I have visited the store many times & informed customer care as well but there is no proper response. Sales person Lavanya & Tnagar manager Rafiq are not providing proper solution & simply conveying we have placed order & it will be given in day or too. Please check & do the needful as early as possible....
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S
SV raj
from Chennai, Tamil Nadu
Jun 27, 2023
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Home appliances getting major issues within one or two months

Address:Poonamallee branch

Here notice that I have bought
Haier TV
Samsung Refrigerator,
Samsung Washing machine,
Preethi 2 burner GAS stove,
Mixer, Grinder (Preethi),
Induction Stove, etc., on Aug 2022, whole bunch of household items from your reputed viveks poonamalle branch. Is there any compromise from your side for the quality assurance of brand product. I had a problem to face on malfunction in PCP board of samsung...
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V
venkatest
from Chennai, Tamil Nadu
Jun 14, 2023
Aug 29, 2023
This thread was updated on Aug 29, 2023
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Wrong product delivered

Address:225, Velachery Rd, Selaiyur, Chennai, Tamil Nadu 600073

Viveks are not trusted show room. i have purchased AC GLS18136WGVR but i have received different product when i reached to show rooms manager they did not responsed properly and they way of talking is non sense. they told me they cann't change the product....
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venkatest
from Chennai, Tamil Nadu
Jun 14, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received the incorrect product

Address:225, Velachery Rd, Selaiyur, Chennai, Tamil Nadu 600073

Viveks are not to be trusted in the showroom. I purchased AC GLS18136WGVR but received a different product is GLS1713WAEF . When I contacted the Viveks - Selaiyur showroom's manager, they did not respond properly and their way of speaking is senseless. They said they were unable to change the product....
+2 photos
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A
ARUN KAARTHIC T P
May 26, 2023
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Split ac installation delayed in chennai

Address:Rc westminister apartment classic c4 46 kamaraj road kodungaiyur chennai 600118

A Bluestar ac has been bought on Monday and it has been delivered on Tuesday and the engineer came on Friday which they told they will install in 48 hours.
that too ac has not been installed and it will delivering on Saturday[protected] and the engineer went. it has been told by engineer he will be coming at 5pm and he came at 7.30pm and he didn't install the ac.
in company they told there is no installation charges and they...
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A
Alagarsamy G
from Chennai, Tamil Nadu
May 26, 2023
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Bluestar AC not working after the installation done by Viveks & Co[Home Serve]

Address:Keelkattalai, Chennai-600117

Purchased bluestar AC from Vivek's & Co, keelkattalai, Chennai-600117 on 17-MAY-2023, after installation AC not working, and still now there is no support from vivek's for the last 10-days. They are saying once they received the replacement from bluestar, then only they will do replacement, no support from Viveks & Co, then why we need to buy AC from Viveks, i can directly buy from bluestar itself?.

Not happy with Viveks &...
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J
Jacintha Christy
from Chennai, Tamil Nadu
May 17, 2023
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Panasonic Inverter Ac

We bought Panasonic inverter AC 1.5ton from Viveks from Selaiyur branch on 11/5/2023. We quit know about Panasonic AC which is well and good in my relative home. But after installation on 16/5/2023. we are not experiencing not much cooling and ac throw is very low also it's not covering which is less than 10/10 size of room. Vivek’s sales executive not informed properly about the installation cost. We spent around 6000rs for installation...
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M
Matroo1973
from Ajmer, Rajasthan
Apr 17, 2023
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Amount debited from bank but not credited into my olymp trade account

Sir/madam
On 6th of April i tried to deposit 2000rs through Google pay into my olymp trade account which got deducted but haven't yet credited into my account you people told that 48 hours will taken now 11 days has been passed debited amount is not credited please look into this matter.. it is urgent...you can contact on my mobile number [protected]
Regards
Vivek goyal...
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G
gouthamraj purchase
from Chengalpattu, Tamil Nadu
Apr 12, 2023
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Service problem

Address:melakottaiyur chengalpattu

Unable to cooperate the service of voltas ac 1.5 ton...
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V
Vivek patkule
Mar 20, 2023
Mar 20, 2023
This thread was updated on Mar 20, 2023
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Refund

Want refund on this transaction...
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M
Muji Riya
Jan 17, 2023
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Voltas

Address:Chennai

We bought voltas Air conditioner more than 6 months before but we didn't get any service yet.Even we visited the showroom (Perungudi) we didn't get proper response.Not satisfy with the customer service....
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G
GunaRG
Jan 16, 2023
Jan 17, 2023
This thread was updated on Jan 17, 2023
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Still not receiving the products that the purchased was happened more than 17 days ago

I bought a Samsung fridge with stand and vigaurd stabilizer on 31st dec 2022. I have received fridge in few days but Till now I didn't receive fridge stand and stabilizer. Whenever I called them, they says same dialogue that we will deliver by it tomorrow but after the call they is no response from them.
I have spoken 2 times with live customer via website call, 4 times with delivery person and two times with sales person and two...
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K
kksuma
from Chennai, Tamil Nadu
Jan 13, 2023
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Broken outdoor Daikin AC delivered by viveks pvt ltd

Address:Viveks Nanganallur

I bought Daikin 1.5 ton AC on 3rd jan 2023 at Viveks Nanganallur. But the outdoor unit supplied was damaged one and yet to be replaced. Worst customer service from them...
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K
kksuma
from Chennai, Tamil Nadu
Jan 11, 2023
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Non Installation of Daikin AC by Viveks Nanganallur

Address:Viveks Nanganallur

Yet again today a team from Viveks Nanganallur had come for installation and demanded for installation fee of Rs. 1000 inspite of Viveks having charged us Rs. 1300 at the of purchase of AC. The Viveks staff are putting us to mental torcher and stress. We request the concerned people to at least give us a refund of our charges paid by us for installation .
Thanks...
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