Elite Services — Elite matrimony services

Address:

Elite matrimonial services, h

I am a female looking for matches for marriage. When i spoke with elite matrimony services initially, the manager told me he will first check in their database if they have any profiles matching my criteria and only then they would offer the membership to me. However, it didnot happen as promised. They first made me pay around 2280$ For six months of elite services. After the payment, a relationship manager came into contact with me and she took a note of my preferences for the matches. She promised to show atleast 1-2 matches per week for the six month membership period.

But the service was extremely poor, they didnot discuss 1-2 matches per week as they discussed. Also, whatever matches they discussed with me never matched my preferences/ or am already aware of them. Then when I expressed my disappointment in their services, they started to ignore me and stopped responding.

I took the issue to their higher authorities. Then they said they will change the relationship manager for me and wasted 2-3 months in this process. When i finally got the new relationship manager, she also did the exact same thing. And now my 6 month subscription is over and they hardly discussed 3-4 potential matches in these six months.

Some people are not fortunate enough to find the right person in time, and desperately try every measure to settle down in life. But that doesn’t give a right to fraudsters like elite services to cheat us and add to the emotional trauma we are already going through.

I would like to request for return of money and I donot want anybody else to suffer like me. So I want elite matrimony services to be permanently banned.