Emaar Mgf Land — flat 1201 of tower -2, imperial gardens, sector-102, gurugram

Address:

Emaar MGF Land Limited,. Emaar Business Park, Mehrauli Gurugram Road, Sikanderpur Chowk, Sector - 28, Gurugram - 122002, Haryana., Gurgaon, Haryana, 122505

1. My flat is at imperial gardens tower-02 flat -1201, handed over to me on 19th august 2019 in my absence to my wife on the basis of gpa.

2. At the time of sale, it was assured to us, that car parking will be allotted later on the basis of distance of the flat from the car parking.

In spite that my flat is at the farthest location in the imperial gardens condominium from the mlcp (Multi-level car parking), i have been allotted parking on the 4th level.

3. Neither correspondence from emaar prior to handover mentioned which car parking will be allotted to me nor the person in charge at the time of handover mentioned/shown car parking to my wife and took signatures on all formalities related to the registry of the flat.

4. Later on, 3rd september 2019, when cd was registered, my wife came to know that parking was allotted on the 4th floor of mlcp. Which was an utter shock as no one mentioned this earlier.

5. I and my wife visited emaar office a couple of times and sent many emails to regard to the car parking issue and asked on what basis i have been allotted parking on the 4th floor, but none of them replied us appropriately and there management team is not ready to meet us.in my emails, i mentioned genuine reason and requested to change car parking to ground floor of mlcp or at podium on compassionate grounds at least, but every time i get the same reply that cd has been done and nothing can be done now.
Even when the fraud was done by emaar and their employees by taking signatures without given proper information to my wife at the time of handover, i am ready to pay the rectification charges so that without escalating the issue my parking can be changed.

6. Till today no one is given proper explanation to me that on what basis car parking allotment has been carried out.

7. I visited emaar office on 3rd december 2019 and i wanted to meet someone from the management but mr. Amit of customer care advised that i need to have a prior appointment to meet.

8. On 4th december i wrote an email to emaar and requested the appointment to meet someone from the management but on 6th december 2019 when i called them again they clearly told in this regard we cannot give you an appointment to meet anyone in the management.

I and my wife felt cheated by emaar india, this type of fraudulent activity from the reputed builder like emaar is not expected.

I request you to take severe action against emaar india and get my parking changed to an appropriate level.


Regards,

Satvinder singh bedi