Emaar Mgf Land — project delay and unprofessional sales team

I want to raise a complaint against 2 sales executives from emaar gurgaon. The names of the executives are gaurav shukla and girish thakral.

I have purchased a flat in emaar gurgaon greens in the month of october. These two executives promised me that the flat possession will be done by 31 march 2019. Since the session for my son was starting from april 1, it was imperative for me to move into the flat before that. I went into the deal only because these two gentlemen gave assurance that flat will be delivered before march 31 and worst case scenario if not, then they will help me with a rental accommodation in the same society. I have been trying to contact both of them from last 2 months but they are not responding to my calls now and it is extremely frustrating. It feels as if i have not associated myself with reputed organisation like emaar but a roadside builder who have no ethics.

I guess, this is a generic practice in emaar to lure customers by giving false information and then ignore them once they are onboard. I hope both these guys are confronted and they don't cheat customers, which seems a norm for them.