Employees' State Insurance Corporation [Esic] — referral form

Dear sir/madam i bring to your notice that the staff of rama chandra puram esi hospital is doing so late to issue the referral form and other forms and certificates there is a good process of work but the staff is delaying the work carring their work leisurely as they like they should think about the requirements and the need of the patients...
Concern authorities please look into the matter and try to solve the small issues due to that so many patients are suffering...
Thanks regarding...