EMS — Delay delivery

Address:West Singhbhum, Jharkhand, EE011466513SA
Website:na

Dear sir i was send urgent docoument from sakaka saudi arab to india jhakhand.date 01.11.2015. but recived 19.11.2015.afte 19 days recived, therfoe my work laps. no benifit of ems.at time of booking promish 3, 4 days deliver and take charge urgent fee.my track no.EE[protected]SA. i want answer, who is reponsible for tis wrk.please reply me othrowise i will file complain comission office of post office.
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why delay deliver.
I have not received my product it is in Delhi custom

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    Chaibasa
    Jharkhand
    India
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